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Shift Lead

McDonald's • FONTANA, CA 92331 • Posted 30+ days ago

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In-person • Full-time • $17.25-$21.50/hr • Entry Level

Job Highlights

Using AI ⚡ to summarize the original job post

The Shift Lead role at McDonald's is vital to the operations within the restaurant, overseeing crew schedules, providing leadership for an outstanding guest experience, supervising food safety and cleanliness measures, and driving performance. This position offers flexible scheduling, paid sick leave, training and advancement opportunities, medical benefits, and more. Candidates must be 18 years or older and will be expected to lead by example, inspire teamwork, and ensure safety and cleanliness standards are met.

Responsibilities

  • Lead the experience: Handle and oversee crew schedules
  • Inspire and Empower: Provide encouraging leadership for crew and shift leads to provide an outstanding guest experience
  • Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald's standards
  • Take action first: Take measures around safety, security, inventory, and profitability
  • Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
  • Be results oriented: Drive and expect a high level of performance from the team

Qualifications

Required

  • Passion for helping and serving others (customers and fellow team members)
  • Strong customer service and support focus
  • Ability to communicate effectively and anticipate customer needs
  • Ability to provide solutions and make decisions in a fast-paced environment

About McDonald's

American fast food company, McDonald's, known for its iconic Happy Meal® and Quarter Pounder® burgers made with 100% fresh beef. Committed to customer satisfaction, they offer balanced menu options, high-quality ingredients, and detailed nutritional information through their nutrition calculator. McDonald's continuously enhances its menu to cater to diverse preferences and ensure customer satisfaction.

Full Job Description

Flexible scheduling with a side of always feeling valued. A role in your local McDonald's franchisee owned restaurant offers a job combo that will fit YOU.

PERKS & BENEFITS:

+ Pay Range: $21.25 - $23.37 hourly rate

+ Paid sick leave

+ Training and advancement opportunities

+ *Medical, Dental, Vision Plans (eligibility requirements)

+ Flexible scheduling

+ Tuition reimbursement and/or educational assistance

+ Employee discounts... And much, much more!

Full-time, part-time, breakfast, lunch, late nights, weekends-whatever works for you, opportunities are available anytime-we've got a job combo specifically for you!

You must be 18 years of age or older to work as a Shift Lead at McDonald's.

This role is vital to the operations within the restaurant because you'll:

+ Lead the experience: Handle and oversee crew schedules

+ Inspire and Empower: Provide encouraging leadership for crew and shift leads to provide an outstanding guest experience

+ Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald's standards

+ Take action first: Take measures around safety, security, inventory, and profitability

+ Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant

+ Be results oriented: Drive and expect a high level of performance from the team

To be a successful Shift Lead, you'll need:

+ Passion for helping and serving others (customers and fellow team members);

+ Strong customer service and support focus;

+ The ability to communicate effectively and anticipate customer needs; and

+ To provide solutions and make decisions in a fast-paced environment

So, what's your job combo?

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status,

veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job.  People who work in this restaurant perform a number of different tasks every day and

this posting does not list every essential function of the job. 

Requsition ID: PDX_MC_300960CF-2039-4720-878E-0D63A87C967E_75245

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting.supportteam@us.mcd.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.