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Assistant Manager
Chicken Salad Chick • Fayetteville, GA 30214 • Posted 30+ days ago
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In-person • Full-time • Junior Manager
Job Highlights
Using AI ⚡ to summarize the original job post
The Assistant Manager at Chicken Salad Chick assists the General Manager in providing an engaging environment for restaurant teams and guests while focusing on delivering operational excellence. They embrace and lead the Chicken Salad Chick Culture, manage administration, and maintain the facility. The role involves serving as a Brand Ambassador, ensuring guest satisfaction, maintaining product quality, achieving sales objectives, and managing staff development.
Responsibilities
- Serve as a Brand Ambassador for Chicken Salad Chick.
- Understand and adhere to all policies, procedures, standards, specifications, guidelines, and training programs.
- Ensure all guests feel welcome and are given responsive, friendly, and courteous service.
- Ensure all products are consistently prepared and served according to CSC standards.
- Achieve identified objectives for sales, service, quality, appearance of facility and sanitation and cleanliness.
- Control cash and other receipts by adhering to cash handling and reconciliation procedures.
- Operationally fill in as needed to ensure guest service standards and efficient operations.
- Develop staff in all areas of managerial and professional development.
- Prepare all required paperwork, forms, and reports in an organized and timely manner.
- Ensure all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures.
- Set clear expectations on shift and create a working environment to create memorable guest experiences.
- Take actions to solve and celebrate guest feedback.
- Monitor food and equipment inventories, conduct inventory counts and maintain inventory records.
- Monitor compliance with health, safety, cleanliness, security, and fire policies, standards, and regulations.
Qualifications
Required
- Excellent written and oral communication skills
- Excellent organization skills
- Ability to multitask
- Working knowledge of back office tools
- Ability to quickly learn and master new computer software
- One to two years related experience and/or training; or equivalent combination of education and experience
Full Job Description
**Description**
The Assistant Manager delivers exceptional results through others. They assist the General Manager in providing an engaging environment for restaurant teams and guests while focusing on delivering operational excellence. Chicken Salad Chick Assistant Managers embrace and help lead the Chicken Salad Chick Culture, manage administration and maintain the facility.
**Essential Responsibilities**
+ Serve as a Brand Ambassador for Chicken Salad Chick.
+ Understand & adhere to all policies, procedures, standards, specifications, guidelines and training programs.
+ Ensure that all Guests feel welcome and are given responsive, friendly and courteous service.
+ Ensure that all products are consistently prepared and served according to CSC standards.
+ Achieve identified objectives for sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and by creating a positive, productive working environment.
+ Control cash and other receipts by adhering to cash handling and reconciliation procedures.
+ Operationally fill in as needed to ensure guest service standards and efficient operations.
+ Continually strive to develop staff in all areas of managerial and professional development.
+ Prepare all required paperwork, forms and reports in an organized and timely manner.
+ Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures.
+ Sets clear expectations on shift and creates a working environment and serves as a role model to create memorable guest experiences.
+ Takes actions to solve and celebrates guest feedback.
+ Monitors food and equipment inventories, conducts inventory counts and maintains inventory records.
+ Monitors compliance with health, safety, cleanliness, security and fire policies, standards and regulations.
+ Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for violations of company policies, rules and procedures.
**Required Knowledge, Skills and Abilities**
+ Excellent written and oral communication skills
+ Excellent organization skills
+ Ability to multitask
+ Working knowledge of back office tools
+ Ability to quickly learn and master new computer software
**Education and Experience**
+ One to two years related experience and/or training; or equivalent combination of education and experience
**Physical Demands**
+ Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects
+ Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday
+ Must be able to work and perform all duties at any station in the kitchen or service area
Note: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills of those in this job classification. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
The Assistant Manager delivers exceptional results through others. They assist the General Manager in providing an engaging environment for restaurant teams and guests while focusing on delivering operational excellence. Chicken Salad Chick Assistant Managers embrace and help lead the Chicken Salad Chick Culture, manage administration and maintain the facility.
**Essential Responsibilities**
+ Serve as a Brand Ambassador for Chicken Salad Chick.
+ Understand & adhere to all policies, procedures, standards, specifications, guidelines and training programs.
+ Ensure that all Guests feel welcome and are given responsive, friendly and courteous service.
+ Ensure that all products are consistently prepared and served according to CSC standards.
+ Achieve identified objectives for sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and by creating a positive, productive working environment.
+ Control cash and other receipts by adhering to cash handling and reconciliation procedures.
+ Operationally fill in as needed to ensure guest service standards and efficient operations.
+ Continually strive to develop staff in all areas of managerial and professional development.
+ Prepare all required paperwork, forms and reports in an organized and timely manner.
+ Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures.
+ Sets clear expectations on shift and creates a working environment and serves as a role model to create memorable guest experiences.
+ Takes actions to solve and celebrates guest feedback.
+ Monitors food and equipment inventories, conducts inventory counts and maintains inventory records.
+ Monitors compliance with health, safety, cleanliness, security and fire policies, standards and regulations.
+ Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for violations of company policies, rules and procedures.
**Required Knowledge, Skills and Abilities**
+ Excellent written and oral communication skills
+ Excellent organization skills
+ Ability to multitask
+ Working knowledge of back office tools
+ Ability to quickly learn and master new computer software
**Education and Experience**
+ One to two years related experience and/or training; or equivalent combination of education and experience
**Physical Demands**
+ Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects
+ Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday
+ Must be able to work and perform all duties at any station in the kitchen or service area
Note: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills of those in this job classification. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
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