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Shift Manager

Taco Bell • Newnan, GA 30271 • Posted 30+ days ago

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In-person • Full-time • $13.00-$17.00/hr • Junior Manager

Job Highlights

Using AI ⚡ to summarize the original job post

The Shift Manager at Taco Bell supports the Restaurant General Manager (RGM) by running shifts in a self-sufficient manner, taking ownership and responsibility to solve problems, and providing help and guidance to others. This role focuses on ensuring consistent customer satisfaction, developing people, acting like an owner, and maintaining high standards of cleanliness and safety.

Responsibilities

  • Execute the Manager-In-Charge (MIC) Success Routine and ensure responsibilities under People, Customers, and Service are completed.
  • Ensure all Team Members complete their Shift Excellence tasks for their assigned positions.
  • Ensure all employees present a neat, clean appearance and wear company uniform.
  • Demonstrate that Customer needs are the highest priority.
  • Ensure food safety, quality, and accuracy of orders.
  • Resolve customer complaints quickly while maintaining positive customer relations.
  • Greet customers with a smile, be polite and pleasant when speaking with customers.
  • Work with urgency and with management and fellow employees.
  • Cooperate with peers and help others when needed.
  • Provide regular feedback to the RGM on the performance of Team Members.
  • Actively participate in the training of Team Members.
  • Handle conflicts constructively and work with RGM to achieve resolution.
  • Assist Profit and Loss management by following cash control/security procedures, maintaining inventory, and managing labor.
  • Oversee proper product preparation, rotation, portioning, cooking, and holding times.
  • Assist RGM with facility maintenance and ensure health and safety standards are followed.

Qualifications

Required

  • Strong preference for internal promote from Hourly Champion position.
  • Must be at least 18 years old.
  • Must have reliable transportation.
  • Able to do basic business math.
  • Able to stock shelves and coolers.
  • Able to oversee and manage subordinate employees and provide direction.
  • Able to sweep and mop floors, dust shelves and lift and carry out trash containers and place in an outside bin.
  • Able to clean the parking lot and grounds surrounding the restaurant.
  • Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.
  • Demonstrates a positive and enthusiastic attitude with co-workers.
  • Must pass background check criteria.

About Taco Bell

Taco Bell, under Yum! Brands Inc., is a popular fast-food chain known for its Mexican-inspired dishes. They offer a diverse menu with options like Rolled Chicken Tacos and operate a convenient mobile app for easy ordering. Customers can also enjoy benefits through the Taco Bell Rewards loyalty program.

Full Job Description

Learn More About the MRCO Family at MRCO.NET with benefits that include Competitive Pay, Optional Daily Pay, Flexible Scheduling, Paid Vacation Time (All Positions), Free Meal During Shift, Holiday Bonus*, and Career Path Opportunities!

" You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

Role:

Support the RGM by running great shifts in a self-sufficient manner. Take ownership and responsibility to solve problems; seek help from others when appropriate; and be willing to provide help and guidance to others.

Responsibilities and Accountabilities:

Ensuring Consistent Customer Satisfaction

+ Execute the MIC (Manager-In-Charge) Success Routine and ensure responsibilities under People, Customers and Service are completed.

+ Ensure that all Team Members complete their Shift Excellence tasks for their assigned position(s).

+ Ensure that all employees present a neat clean appearance and wear company uniform.

+ Personally demonstrate the Customer needs are the highest priority.

+ Ensure food safety, quality and accuracy of orders.

+ Resolve customer complaints quickly while maintaining positive customer relations.

+ Greets customers with a smile, is polite and pleasant when speaking with customers.

+ Works with urgency.

+ Works with management and fellow employees.

+ Cooperation with peers - work with fellow employees as part of a team, helps others when they need a hand.

Developing People

+ Provide regular feedback to the RGM on the performance of Team Members.

+ Provide ongoing constructive and complimentary feedback to Team Members.

+ Actively participates in the training of Team Members.

+ Handle conflicts constructively and works with RGM to achieve resolution.

Act Like an Owner

+ Assist Profit and Loss management by following cash control/security procedures, maintaining inventory and managing labor.

+ Oversee proper product preparation, rotation, portioning, cooking and holding times.

+ Assist RGM with facility maintenance and ensure health and safety standards are followed at all times.

+ Perform other duties as required by manager.

Job Requirements and Essential Functions:

+ Strong preference for internal promote form Hourly Champion position.

+ Must be at least 18 years old.

+ Must have reliable transportation.

+ Able to do basic business math.

+ Able to stock shelves and coolers.

+ Able to oversee and manage subordinate employees and provide direction.

+ Able to sweep and mop floors, dust shelves and lift and carry out trash containers and place in an outside bin.

+ Able to clean the parking lot and grounds surrounding the restaurant.

+ Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.

+ Demonstrates a positive and enthusiastic attitude with co-workers.

+ Must pass background check criteria.

Attendance

+ Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks. Provides appropriate notice when unable to be at work.

+ Understands and uses approved time keeping system, including accurately recording all hours worked.

Initiative and Energy

+ Takes action without being told, goes beyond what is simply required and maintains a high activity level.

This list of job duties and responsibilities is not all inclusive. Employees typically average 30+ hours a week, but hours may vary depending on the operational needs of the business. The company and/or restaurant management may change or add to these job duties and responsibilities at any time with or without prior notice.

EEO

+ ?MRCO is an equal opportunity employer and prohibits discrimination and harassment of any kind. MRCO is committed to the principal of equal employment opportunity for all employees with a work environment free of discrimination and harassment. All employment decisions at MRCO are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. MRCO will not tolerate discrimination or harassment based on any of these characteristics. MRCO encourages applicants of all ages (16 or older).

Benefits

+ Competitive pay

+ Early Pay with the Rain App

+ Flexible schedule

+ Paid vacation time

+ Free meal during shift

+ Bonus Program

+ Career Path Opportunities

+ 401k** and Health Insurance(includes Dental & Vision)**

Hiring Wage Range

+ $13.00 to $17.00 per hour