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Sales Support Specialist

The Cary Company • Addison, IL 60101 • Posted 30+ days ago

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In-person • Full-time • Entry Level

Job Highlights

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The Sales Support Specialist at The Cary Company is responsible for providing sales information and follow-ups with existing and prospective customers, as well as working closely with the sales department's Management needs. This role requires excellent organizational skills, an outgoing personality, and the ability to work in a fast-paced environment. The ideal candidate will be self-directed, detail-oriented, and possess strong problem-solving skills.

Responsibilities

  • Assist Sales Managers and VP with various projects and duties
  • Problem-solve to find creative solutions to customer inquiries
  • Use innovation and creativity in developing new processes and procedures
  • Provide exceptional customer service and professionalism
  • Attend sales meetings with staff

Qualifications

Required

  • Ability to successfully multi-task in a fast-paced environment
  • Strong follow-up skills, attention to detail, and time management
  • A strong work ethic with a positive "can-do" attitude
  • Self-directed and detail-oriented with an inquisitive nature and desire to solve problems

Full Job Description

The Cary Company is looking for an enthusiastic and organized Sales Support Specialist to join our dynamic sales team. As a crucial part of our sales department, you will provide valuable support to our sales managers, engaging with existing and prospective customers to ensure a smooth sales process. If you thrive in a fast-paced environment and are driven by innovation and exceptional service, we want you on our team!

Key Responsibilities:

+ Sales Support: Provide essential sales data and follow-ups to both existing and prospective customers.

+ Management Collaboration: Assist the Sales Managers & Sales Directors with various projects and duties, contributing to strategic planning and execution.

+ Innovation: Use your creativity and innovation to develop and improve sales processes and procedures.

+ Customer Service Excellence: Deliver exceptional customer service, maintaining professionalism and a positive demeanor in all interactions.

+ Meeting Participation: Actively participate in sales meetings, contributing ideas and feedback to the team.

+ Problem Solving: Address and solve customer inquiries creatively and effectively, ensuring customer satisfaction and loyalty.

Requirements:

+ Multitasking Ability: Proven capability to successfully manage multiple tasks simultaneously in a fast-paced environment.

+ Communication and Follow-up: Strong communication skills with meticulous follow-up abilities. Attention to detail is a must.

+ Work Ethic: A positive "can-do" attitude, taking pride in the quality of work. Strong work ethic and a commitment to continuous improvement.

+ Self-Direction: Ability to work independently, being detail-oriented with an inquisitive nature that thrives on solving problems.

+ Team Player: Work closely with other team members and departments to achieve collective goals.

Why Join The Cary Company?

+ Dynamic Environment: Be part of a fast-paced and growing company that values creativity and innovative thinking.

+ Career Growth: Opportunities for professional development and advancement.

+ Supportive Team: Work within a supportive environment that encourages teamwork and collaboration.

Perks:

+ Medical, Dental, Vision Insurance

+ Life and Supplemental Insurance

+ 401K Provision

+ Short Term Incentive Plan

+ Profit Sharing

+ HRA

+ Cafeteria Plan

+ Seasonal company sponsored events

+ Work/Life Balance

+ Childcare Reimbursement Program

+ 9/80 Scheduling Option (following 1 year of employment)

A little about the company:

+ Been around since 1895.

+ Grown from 30 employees in 2005 to 60 in 2010 and now over 240.

+ Locations in Addison, IL (Headquarters), Indianapolis, IN (2018), Pittsburgh, PA (2019), Salt Lake City, UT (2021), Livermore, CA (2021), Jurupa Valley, CA (2021), Charlotte, NC (2023).

+ We distribute rigid packaging products and industrial filtration.

+ We have a beautiful newly renovated corporate office/warehouse in Addison.

+ We have a strengths-based approach working to leverage what the employee likes to do and is good at doing.

+ Privately owned

We work to build autonomy, connectedness and confidence in your role

+ Employees get 2-4 structured one-to-one meetings with their supervisor per year (replaces traditional performance review with a 2-way discussion)

+ We have various committees employees can join (Culture Committee and Cary Cares)

+ Fun Friday's, Weekly Yoga, and other company events are some highlights (check out our Facebook page)

+ Core Values: Growth, Positivity, Customer Driven, Spirited Work Ethic, In This Together

People that are successful in our culture/company have the following characteristics:

+ Positive/optimistic

+ Open Minded, but still look for ways to make our systems better

+ Curious/Inquisitive

+ Customer-Focused (ease of doing business for our customers)

+ Supportive of Co-workers

The Cary Company prides itself on its fun, upbeat culture, providing a comfortable work/life balance and a supportive team environment. Enjoy working at an steady pace, and with knowledgeable co-workers who together create a customer-centric and professional team.

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