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Shift Manager and Shift Leads

McDonald's • Mattoon, IL 61938 • Posted 30+ days ago

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In-person • Full-time • Junior Manager

Job Highlights

Using AI ⚡ to summarize the original job post

The Shift Manager at McDonald's leads shifts, ensuring customers receive a fast, accurate, friendly experience. Responsibilities include planning for each shift, monitoring performance, ensuring the team meets McDonald's standards, and managing safety, security, and profitability. The role involves a variety of tasks such as food safety, internal communication, inventory management, daily maintenance, crew management, quality food production, customer service, and training.

Responsibilities

  • Lead shifts every week to ensure customers get a fast, accurate, friendly experience.
  • Provide leadership to crew and other managers during a shift.
  • Plan for each shift, monitor performance during the shift, and take action to ensure the team meets McDonald's standards.
  • Monitor safety, security, and profitability during the shift.
  • Communicate with the next Shift Manager to help prepare for a great shift.
  • Ensure food safety, internal communication, inventory management, daily maintenance and cleanliness.
  • Manage crew, quality food production, exceptional customer service.
  • Ensure safety and security, scheduling, and training.

Qualifications

Required

  • Previous leadership experience preferred.
  • Experience in a restaurant, retail, or hospitality environment is a plus.
  • Positive team player with a flexible schedule.
  • Passion to work in a fast-paced environment.

About McDonald's

American fast food company, McDonald's, known for its iconic Happy Meal® and Quarter Pounder® burgers made with 100% fresh beef. Committed to customer satisfaction, they offer balanced menu options, high-quality ingredients, and detailed nutritional information through their nutrition calculator. McDonald's continuously enhances its menu to cater to diverse preferences and ensure customer satisfaction.

Full Job Description

Linders' Family McDonalds is looking for new stars!

Some Benefits:

+ Work Today, Get Paid Tomorrow

+ Paid Time Off

+ Paid Training

+ Discounts at Local Retailers

+ $3,000 in Tuition Assistance

+ Free College

Requirements:

Managers lead weekly shifts, ensuring customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald's standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

As a Shift Manager, you may be responsible for:

-Food Safety

-Internal Communication

-Inventory Management

-Daily Maintenance and Cleanliness

-Managing Crew

-Quality Food Production

-Exceptional Customer Service

-Safety and Security

-Scheduling

-Training

Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment. We're looking for positive team players with a flexible schedule who like to have fun, with the passion to work in the famously fast-paced McDonald's environment. This job posting contains some information about working in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

Requsition ID: PDX_MC_A639BAC5-9F25-4BE3-BC93-BEB226EE9385_12620

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting.supportteam@us.mcd.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.