Supervisor

Your opportunity to join The OMG-McDonald's Team! Enjoy a career with limitless growth opportunities, competitive wages, health insurance, tuition reimbursement up to $3k, PTO, employee rewards & recognition bonus program, world-class training and MANY more benefits.

Supervisors provide leadership, coaching, and direction to their patch through people development and improved restaurant operations, to maximize the long-term sales and profit of each restaurant. Consistently demonstrates McDonald's values and leadership behaviors to build positive business relationships with the organization's executive team, restaurant management staff, crew and customers.

The selected candidate will be expected to travel regularly to assigned restaurants to support your management team. The selected candidate must possess the ability to demonstrate exceptional face-to-face, telephone, electronic, and written customer service skills to the organization's executive team, restaurant management staff, crew, applicants, members of McDonald's corporation, visitors, and suppliers. The candidate selected must have the ability to prioritize and organize workload, meet deadlines, provide attention to detail, and follow-through on daily, weekly, monthly and quarterly tasks.

Responsibilities include, but are not limited to, ensuring the restaurant managers uphold the standards of Quality, Service and Cleanliness. Ensure the restaurants meet or exceed operational goals laid out in the budget which include Labor, Sales, Profit, Food Cost and all other controllable areas. Ensure the restaurants are following all operational and company policies. Participate in the staffing process. Develop your managers to perform at the highest levels. Ensure the highest levels of customer satisfaction. Help create and execute an operational plan. Ensure the restaurants are operating in the most effective and efficient manner. Review and communicate operational reports. Analyze and develop an action plan to improve any areas that are not performing up to standards. Daily follow up on all action plans to ensure improvements. Must be able to multi-task and have great time management skills.

Requirements: Experience as a general manager, supervisor, district manager of a quick service or casual dining restaurant for at least 5 - 10 years

Preferred: Graduates of McDonald's Corporation- Hamburger University / ROLP / GM Capstone

Requsition ID: PDX_MC_5825DC61-62AC-42E2-9669-AE75FE0B93CC_71996

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting.supportteam@us.mcd.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.