Job Highlights
Using AI ⚡ to summarize the original job post
The Shift Leader at Sonic Drive-In assists the General Manager in managing drive-in operations, including training and supporting other employees to ensure quality food is provided in a clean, safe, and efficient manner. This role involves managing, training, and coaching team members and carhops, ensuring compliance with company policies, performing restaurant opening and/or closing duties, and assisting in administrative tasks.
Responsibilities
- Manages, trains, monitors and coaches Team Members and Carhops
- Directs and assigns employees as needed to ensure all aspects of food service meet operational standards
- Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
- Performs restaurant opening and/or closing duties
- Monitors and makes adjustments to staffing levels and food cost control
- Completes weekly inventory as needed
- Assists in administrative duties including maintaining files, records and all required documentation
- Reinforces a customer service mentality and ensures all employees are focused on serving the customer
- Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
Qualifications
Required
- Ability to work irregular hours, nights, weekends and holidays
About Sonic Drive-In
SONIC® Drive-In is a fast-food chain known for its unique drive-in dining concept where customers can order from their cars. They serve classic American fast food favorites like burgers, hot dogs, fries, milkshakes, and breakfast items. Sonic, part of Inspire Brands, has over 3,500 locations in the U.S. and some international presence, competing with brands like McDonald's and Burger King.
Full Job Description
A Shift Leader at Sonic Drive-In will assist the General Manager in managing drive-in operations. You will also be involved in training and supporting other employees to ensure we provide quality food in a clean, safe and efficient manner.
Basic job duties for the drive-in's Shift Leader include:
Manages, trains, monitors and coaches Team Members and Carhops
Directs and assigns employees as needed to ensure all aspects of food service meet operational standards
Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
Performs restaurant opening and/or closing duties
Monitors and makes adjustments to staffing levels and food cost control
Completes weekly inventory as needed
Assists in administrative duties including maintaining files, records and all required documentation
Reinforces a customer service mentality and ensures all employees are focused on serving the customer
Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor
and assists in resolving such complaints.Sonic Drive-In Shift Leader
Ability to work irregular hours, nights, weekends and holidaysAdditional Sonic Drive-In Shift Leader Qualifications
Friendly and smiling faces that enjoy providing courteous food service to our guests!