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ASSISTANT STORE MANAGER

Rescue Mission Alliance of Syracue Inc • Baldwinsville, NY 13027 • Posted 30+ days ago

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In-person • Full-time • Junior Manager

Job Highlights

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The Rescue Mission is seeking a full-time Assistant Store Manager for the East Syracuse Thrifty Shopper. This role involves helping with managerial tasks, including filling in for the store manager, delegating tasks, supervising employees, and ensuring that labor expenses are in line. The Assistant Store Manager also handles customer relations, promotes the store by maintaining its appearance, and ensures that store policies and procedures are followed.

Responsibilities

  • Help with managerial tasks by filling in for the store manager when needed
  • Assess, prioritize, and delegate tasks to staff
  • Supervise employees and ensure assignments are completed
  • Keep labor expenses in line
  • Process all paperwork and reports
  • Handle employee relation issues
  • Follow store opening and closing procedures
  • Provide information and answer questions to customers
  • Obtain merchandise requested by customers
  • Size and price merchandise
  • Follow store procedures and store operating policies
  • Handle all customer situations and problems
  • Make decisions when necessary
  • Promote the store by maintaining its appearance
  • Stock, rotate, and pull merchandise as needed
  • Turn store over for seasonal changes

Qualifications

Required

  • High school diploma or GED certificate
  • 3-5 years previous retail experience
  • 3-5 years customer service experience
  • Ability to use a computer
  • Ability to work flexible hours, including weekends, 3 evenings per week and some days

Preferred

  • Prior experience in supervising employees, customer contact, and retail
  • Knowledge in inventory and display work
  • Experience with cash register

Full Job Description

The Rescue Mission is seeking a Full Time Assistant Store Manager at our East Syracuse Thrifty Shopper. This position helps with managerial tasks by filling in for the store manager when needed; assessing, prioritizing, and delegating tasks to staff; supervising employees; overseeing that the assignments are completed; helping to keep labor expenses in line; processing all paperwork and reports; handling employee relation issues; and following store opening and closing procedures. Helps customers by providing information; answering questions; obtaining merchandise requested by customers; sizing and pricing merchandise; following store procedures and store operating policies; handling all customer situations and problems; making decisions when necessary. Helps promote store by keeping up the store appearance by cleaning and vacuuming as needed; stocking, rotating, and pulling merchandise as needed; and turning store over for seasonal changes.

Knowledge, Skills, & Abilities Needed to Perform Effectively in this Position:

+ Prior experience in supervising employees, customer contact, and retail is required, or an equivalent degree.

+ Knowledge in inventory and display work, and experience with cash register is desired.

+ This position will require the ability to stand for long periods of time, visually check color coded racks and sizing by number, bending and lifting, some weekends and evenings will be required.

Education & Experience Requirements

+ High school diploma or GED certificate required

+ 3-5 years previous retail experience required

+ 3-5 years customer service experience required

+ Prior cash register & reconciliation experience preferred

+ Must be able to use a computer

Additional Requirements

+ Ability to work flexible hours, including weekends, 3 evenings per week and some days (schedule subject to change at manager's discretion)

+ Customer-service oriented

+ Manages time efficiently

+ Good Judgment

+ Ability to stand for long hours

+ Lifting and transferring clothes from rack to rack.

+ Unloading truck shipments and pushing racks.

+ Ability to maintain a clean work environment

Working at the Rescue Mission is a chance to have more than just a career. It is a chance to be part of a team that makes a difference every day. Our Mission and Values can be seen in our day to day actions throughout the organization. The Rescue Mission has been changing lives for more than 130 years with around the clock services providing help for today and hope for tomorrow.

We are proud to offer a competitive salary and excellent benefits Medical, Dental, Vision, 401K, Flexible Spending Accounts, Paid Time off, Group and Voluntary Life, Short -Term Disability and more!

Please visit our website at www.ishopthrifty.org to learn more.

Rescue Mission is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status.