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Shift Leaders

Dunkin' • Dickson City, PA 18519 • Posted 30+ days ago

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In-person • Full-time • Junior Manager

Job Highlights

Using AI ⚡ to summarize the original job post

The Shift Leader at Dunkin' is responsible for coaching Crew Members to execute operational standards and deliver a great guest experience throughout their shift. This role involves deploying team members appropriately, ensuring the restaurant meets safety and sanitation standards, handling guest concerns, and managing cash. Candidates must be able to clearly express themselves verbally and in writing, and have availability on weekends.

Responsibilities

  • Coach Crew Members throughout the shift to execute operational standards.
  • Deploy team members appropriately to meet guest's needs and service standards.
  • Ensure the restaurant meets safety and sanitation standards, inside and outside the store.
  • Handle all Guest concerns with a sense of urgency.
  • Manage cash handling.

Qualifications

Required

  • Ability to clearly express oneself verbally and in writing.
  • Availability on weekends.
  • Ability to lift 25+ pounds.

About Dunkin'

Dunkin is a renowned coffee and baked goods chain known for its famous Iced Coffee and a wide range of bakery favorites. They also offer ready-to-drink iced coffee and milk beverages in delicious flavors like Mocha, French Vanilla, Espresso, and Original. Whether you need a morning energy boost or a delightful treat throughout the day, Dunkin provides a convenient and flavorful experience for customers on-the-go.

Full Job Description

The Shift Leader is responsible for coaching Crew Members throughout their shift to execute Dunkin' donuts operational standards and deliver a great guest experience.

- Deploy team members appropriately to meet guest's needs and service standards throughout a shift.

- Ensure the restaurant meets safety and sanitation standards, inside and outside the store.

- Ensure team members handle all Guest concerns with a sense of urgency.

- Candidates must be able to clearly express oneself verbally and in writing.

- Availability on weekends

- Cash handling management

- Must be able to lift 25+ pounds.

We provide training, competitive salaries, and advancement opportunities as well as a great work environment. Qualified employees may participate in our health, dental and vision programs