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Restaurant Team Member Trainers
Dunkin' • Tannersville, PA 18372 • Posted 30+ days ago
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In-person • Full-time • Entry Level
Job Highlights
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Restaurant Team Member Trainers at Dunkin' are responsible for training team members to meet Brand operational and food safety standards, and for performing the day-to-day duties of their roles. They play a crucial role in ensuring the team is well-trained and equipped to meet all Brand and food safety standards, and in helping onboard new team members effectively.
Responsibilities
- Performs all responsibilities of restaurant team members
- Train and coach restaurant team members on their roles and responsibilities and ensure they are meeting all Brand and food safety standards
- Train restaurant team members and ensure completion of required training using Brand and franchisee's training materials
- Help onboard restaurant team members using Brand and franchisee tools and resources
- Ensure restaurant team can execute new product rollouts including training, marketing and sampling
- Communicate clearly with restaurant team members and managers
- Serve as a role model for restaurant team
- Provide great guest service and coach restaurant team members to do the same
Qualifications
Required
- Basic computer skills
- Fluent in spoken and written English
- Previous experience in retail, restaurant or hospitality
- High School diploma or equivalent
Preferred
- Works well with others in a fast-paced team environment
- On time, demonstrates honesty and a positive attitude
- Willingness to learn and adapt to change
- Guest focused
About Dunkin'
Dunkin is a renowned coffee and baked goods chain known for its famous Iced Coffee and a wide range of bakery favorites. They also offer ready-to-drink iced coffee and milk beverages in delicious flavors like Mocha, French Vanilla, Espresso, and Original. Whether you need a morning energy boost or a delightful treat throughout the day, Dunkin provides a convenient and flavorful experience for customers on-the-go.
Full Job Description
**Position Title:** Restaurant Team Member Trainer **Franchise Organization/Location:** XX Network **Reports To:** Restaurant Manager
**Overview**
Restaurant Team Member Trainers are responsible for training the team to meet Brand operational and food safety standards and to perform the day to day duties of their roles.
**Responsibilities Include:**
+ Performs all responsibilities of restaurant team members
+ Train and coach restaurant team members on their roles and responsibilities and ensure they are meeting all Brand and food safety
+ Train restaurant team members and ensure completion of required training using Brand and franchisee's
+ Help onboard restaurant team members using Brand and franchisee tools and
+ Ensure restaurant team can execute new product rollouts including training, marketing and sampling
+ Communicate clearly with restaurant team members and managers
+ Serve as a role model for restaurant team
+ Provide great guest service and coach restaurant team members to do the same
**Education/Experience:**
+ Basic computer skills
+ Fluent in spoken and written English
+ Previous experience in retail, restaurant or hospitality
+ High School diploma or
**Key Competencies**
+ Works well with others in a fast-paced team environment
+ On time, demonstrates honesty and a positive attitude
+ Willingness to learn and adapt to change
+ Guest focused
**Physical Demands/Working Conditions:**
+ Standing on feet
+ Repetitive motion including bending, stooping and reaching
+ Lifting objects, ice, products, boxes up to 20lbs (if applicable)
+ Wearing a headset
+ Working in a small space
_Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee._
**Overview**
Restaurant Team Member Trainers are responsible for training the team to meet Brand operational and food safety standards and to perform the day to day duties of their roles.
**Responsibilities Include:**
+ Performs all responsibilities of restaurant team members
+ Train and coach restaurant team members on their roles and responsibilities and ensure they are meeting all Brand and food safety
+ Train restaurant team members and ensure completion of required training using Brand and franchisee's
+ Help onboard restaurant team members using Brand and franchisee tools and
+ Ensure restaurant team can execute new product rollouts including training, marketing and sampling
+ Communicate clearly with restaurant team members and managers
+ Serve as a role model for restaurant team
+ Provide great guest service and coach restaurant team members to do the same
**Education/Experience:**
+ Basic computer skills
+ Fluent in spoken and written English
+ Previous experience in retail, restaurant or hospitality
+ High School diploma or
**Key Competencies**
+ Works well with others in a fast-paced team environment
+ On time, demonstrates honesty and a positive attitude
+ Willingness to learn and adapt to change
+ Guest focused
**Physical Demands/Working Conditions:**
+ Standing on feet
+ Repetitive motion including bending, stooping and reaching
+ Lifting objects, ice, products, boxes up to 20lbs (if applicable)
+ Wearing a headset
+ Working in a small space
_Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee._
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