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Assistant Manager- Arby's Kutztown

Arby's • Kutztown, PA 19530 • Posted 30+ days ago

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In-person • Full-time • Junior Manager

Job Highlights

Using AI ⚡ to summarize the original job post

Arby's is seeking an Assistant Manager to join their team in Kutztown. The role involves hiring and training team members, ensuring adherence to company policies, resolving customer complaints, leading the team, and organizing the team schedule. The ideal candidate should have a passion for customer service, leadership skills, and the ability to lead by example.

Responsibilities

  • Ensuring company policies are followed including Arby's operation processes
  • Optimizing profits by controlling costs
  • Training and developing new employees
  • Resolving customer issues to their overall satisfaction
  • Maintaining an overall management style that follows company best practices
  • Providing leadership and direction to all employees
  • Ensuring product quality and availability
  • Working closely with the store manager to lead staff
  • Assisting customers whenever necessary
  • Ensuring that health, safety, and security rules are followed
  • Taking disciplinary action when necessary
  • Completing tasks assigned by the general manager accurately and efficiently
  • Maintaining stores to standards, including stocking and cleaning

Qualifications

Required

  • Passion for customer service
  • Leadership skills to hold the team accountable
  • Ability to lead by example

Preferred

  • Valid driver's license and reliable transportation
  • Self-motivated
  • Confidence to lead by example
  • Ambition for advancement opportunities

Full Job Description

We are searching for an Assistant Manager to join our team who is interested in helping to

hire and train other team members. You will also assist in making sure the team adheres to

company policies, resolving customer complaints, leading the team, and organizing the team

schedule. To be a great fit for this role you should a passion for customer

service, leadership skills to hold the team accountable, and, the ability to lead by example.

*Assistant Manager Responsibilities:*

- Ensuring company policies are followed including Arby's operation processes

- Optimizing profits by controlling costs.

- training and developing new employees.

- Resolving customer issues to their overall satisfaction.

- Maintaining an overall management style that follows company best practices.

- Providing leadership and direction to all employees.

- Ensuring product quality and availability.

- Working closely with the store manager to lead staff.

- Assisting customers whenever necessary.

- Ensuring that health, safety, and security rules are followed.

- Taking disciplinary action when necessary.

- Completing tasks assigned by the general manager accurately and efficiently.

- Maintaining stores to standards, including stocking and cleaning.

*Benefits:*

* Competitive Pay

* Paid time off

* Flexible scheduling

* Employee Discount

* Advancement opportunities

* Health insurance

*Good To Have:*

- Valid driver's license and reliable transportation

- Self-motivated

- Confidence to lead by example

- Ambition! We promote General managers from within and consider the assistant position

as a GM in training.

Company Introduction The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences®. Arby's delivers on its purpose by celebrating the art of Meatcraft® with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes.

Arby's Fast Crafted® restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast-casual. Arby's is part of the Inspire Brands family of restaurants.

Arby's and its franchisees are equal opportunity employers.