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Department Manager

McDonald's • Lancaster, PA 17699 • Posted 30+ days ago

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In-person • Full-time • Junior Manager

Job Highlights

Using AI ⚡ to summarize the original job post

Department Managers at McDonald's lead shifts, ensuring customers receive a fast, accurate, and friendly experience. They also manage specific departments such as Training, Food Safety, Inventory Management, Guest Service, Kitchen, or People. Responsibilities include setting goals, delegating tasks, following up, and reporting results. Previous managerial experience is preferred, ideally in a restaurant, retail, or hospitality environment.

Responsibilities

  • Lead shifts ensuring customers receive a fast, accurate, and friendly experience.
  • Manage assigned Systems such as Training, Food Safety, and Inventory Management.
  • Set goals, delegate tasks to teams, follow up, and report results.
  • Ensure Crew and Managers deliver a great customer experience.
  • Ensure sales promotions are executed well.
  • Ensure all service staff are trained in service procedures.
  • Organize the Front Counter McCafé and Drive-Thru areas for best service.
  • Ensure the restaurant delivers great quality food to customers quickly.
  • Control food cost and ensure food safety.
  • Ensure all kitchen staff are trained in production procedures, including new menu items.
  • Hire qualified crew, train them well, and schedule them to meet sales and profit goals.
  • Ensure Crew receive a good start at the restaurant and are recognized and motivated throughout their employment.

Qualifications

Required

  • Previous managerial experience preferred.
  • Experience in a restaurant, retail, or hospitality environment is ideal.
  • Positive team player with a flexible schedule.
  • Passion to work in a fast-paced environment.
  • Must be 18 years or older to be a manager.

About McDonald's

American fast food company, McDonald's, known for its iconic Happy Meal® and Quarter Pounder® burgers made with 100% fresh beef. Committed to customer satisfaction, they offer balanced menu options, high-quality ingredients, and detailed nutritional information through their nutrition calculator. McDonald's continuously enhances its menu to cater to diverse preferences and ensure customer satisfaction.

Full Job Description

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. But some managers also lead Departments. These managers' responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.

The Guest Service Department Manager's responsibilities include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive-Thru areas are organized for the best service.

The Kitchen Department Manager's responsibilities may include making sure the restaurant delivers great quality food to customers, and fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu.

The People Department Manager's responsibilities include making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager's responsibilities may also include making sure Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there.

Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment. We're looking for positive team players with flexible schedules who like to have fun, with the passion to work the famously fast paced McDonald's environment. You must be 18 years or older to be a manager in our restaurants.

Benefits we offer:

+ Competitive starting wage

+ Paid time off

+ Health insurance

+ Vision & Dental Insurance

+ Free telehealth for you & your family

+ Free employee meals

+ $3,000 tuition assistance each calendar year

This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

Requsition ID: PDX_MC_118207A6-0BCB-4897-8DAF-DC01EDC09B32_13243

McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.