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Restaurant Manager
Dunkin' • Woonsocket, RI 02895 • Posted 30+ days ago
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In-person • Full-time • Junior Manager
Job Highlights
Using AI ⚡ to summarize the original job post
We are seeking hardworking, enthusiastic individuals passionate about Dunkin' brands to join our team. Our team is committed to making our guests' day by serving them with a great product. This role involves maintaining a customer service focus, hiring and training employees, ensuring a guest-first culture, and managing operations to maximize profitability. The position offers competitive salary, vacation time, a fun, fast-paced environment, flexible hours, and opportunities for growth.
Responsibilities
- Maintain a customer service focus, passion for results, and a desire to develop a great team
- Hire, train and develop employees, communicating job expectations and providing feedback
- Create and maintain a guest first culture in the restaurant
- Ensure all shifts are appropriately staffed to achieve guest service goals
- Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
- Ensure Brand standards and systems are executed
- Prepare and complete action plans; implement production, productivity, quality and guest service standards
- Control costs to help maximize profitability
- Execute all in-restaurant marketing promotions in a timely manner
- Execute new product roll-outs including team training, marketing and sampling
- Set sales goals and track results
Qualifications
Required
- Arrives on time
- Great with guests
- Can foresee problems before they occur
- A leader and role model for the employees
- Previous managerial experience strongly preferred
- Previous fast food/quick service restaurant experience required
- Top-notch customer service skills
- Strong verbal and written communication skills
- Excellent leadership skills
About Dunkin'
Dunkin is a renowned coffee and baked goods chain known for its famous Iced Coffee and a wide range of bakery favorites. They also offer ready-to-drink iced coffee and milk beverages in delicious flavors like Mocha, French Vanilla, Espresso, and Original. Whether you need a morning energy boost or a delightful treat throughout the day, Dunkin provides a convenient and flavorful experience for customers on-the-go.
Full Job Description
**Description**
We are seeking hard working, enthusiastic, individuals who are passionate about Dunkin' brands. Our team is committed to making our guests day by serving them with a great product to keep them running.
**What We Offer:**
+ Competitive salary
+ Vacation time
+ Health and Dental Insurance
+ Fun, fast paced environment
+ Free meals and drinks while you work
+ Tons of opportunity for growth!
**What You'll Do:**
+ Maintain a customer service focus, passion for results, and a desire to develop a great team
+ Hire, train and develop employees, communicating job expectations and providing feedback
+ Create and maintain a guest first culture in the restaurant
+ Ensure all shifts are appropriately staffed to achieve guest service goals
+ Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
+ Ensure Brand standards and systems are executed
+ Prepare and complete action plans; implement production, productivity, quality and guest service standards
+ Control costs to help maximize profitability
+ Execute all in-restaurant marketing promotions in a timely manner
+ Execute new product roll-outs including team training, marketing and sampling
+ Set sales goals and track results
**If you're a problem solver, with the ability to build a great team and give clear and precise directions time and time again, then apply today!**
**Requirements**
+ Arrives on time
+ Great with guests
+ Can foresee problems before they occur
+ A leader and role model for the employees
+ Previous managerial experience strongly preferred
+ Previous fast food/quick service restaurant experience required
+ Top-notch customer service skills
+ Strong verbal and written communication skills
+ Excellent leadership skills
**About**
This Dunkin' restaurant is independently owned and operated under a franchise granted by DD Franchising LLC.
You are applying for work with Dunkin' | Faulkner, a franchisee of Dunkin', not Dunkin' Brands, Inc., Dunkin' or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. The Dunkin' trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.
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