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Interim General Manager (IGM)

McDonald's • SEGUIN, TX 78156 • Posted 30+ days ago

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In-person • Full-time • Mid Level Manager

Job Highlights

Using AI ⚡ to summarize the original job post

The Interim General Manager (IGM) at McDonald's is a transitional senior leadership role responsible for operating a profitable restaurant in the absence of a Certified General Manager. The IGM is tasked with ensuring the restaurant meets McDonald's critical customer standards of Quality, Service, and Cleanliness, and is responsible for food, costs, inventory, and manager and crew schedules. This role involves leading all restaurant Department Managers and crew staff in daily operations, achieving organizational metrics, training and developing the crew, and leading the restaurant's recruiting and hiring efforts.

Responsibilities

  • Operate a profitable restaurant in the absence of a Certified General Manager.
  • Ensure the restaurant meets McDonald's critical customer standards of Quality, Service, and Cleanliness.
  • Manage food, costs, inventory, and manager and crew schedules.
  • Lead all restaurant Department Managers and crew staff in daily operations.
  • Achieve all organizational metrics.
  • Responsible for the training and development of in-restaurant crew.
  • Lead the restaurant's recruiting and hiring efforts.

Qualifications

Required

  • Good communication and organizational skills.
  • Knowledgeable in technology and following established processes.
  • 2 - 4 years' experience in managing restaurant operations, people operations, or leadership experience in other industries may be considered.

Preferred

  • McDonald's management experience preferred.

About McDonald's

American fast food company, McDonald's, known for its iconic Happy Meal® and Quarter Pounder® burgers made with 100% fresh beef. Committed to customer satisfaction, they offer balanced menu options, high-quality ingredients, and detailed nutritional information through their nutrition calculator. McDonald's continuously enhances its menu to cater to diverse preferences and ensure customer satisfaction.

Full Job Description

The Interim General Manager (IGM) reporting to the Area Supervisor, is responsible for operating a profitable

restaurant and for making sure that the restaurant meets McDonald's critical customer standards of Quality,

Service, and Cleanliness in the absence of a Certified General Manager. The Interim General Manager will work

with his/her leader to set the restaurant's goals and create a plan to achieve the goals. The IGM will be responsible

for restaurant food, costs, inventory, and manager and crew schedules.

- The IGM will lead all restaurant Department Managers and crew staff in daily operations.

- The IGM will be responsible for achieving all organizational metrics.

- The IGM will hold overall responsibility for the training and development of their in-restaurant crew.

- The IGM will be responsible for leading their restaurant's recruiting and hiring efforts.

The IGM role is a transitional in-restaurant senior leadership role, that will have complete oversight of a restaurant in

the absence of a Certified General Manager.

1. Upon hire, the Interim General Manager will have an Individual Development Plan (IDP), to draw out

the roadmap of success that will serve as the IGM's path to becoming a Certified General Manager.

2. Interim General Managers will not be assigned to a single restaurant; they will serve as Interim.

General Managers at restaurants across their assigned areas as needed.

3. IGMs will be assigned to a General Manager when not actively leading a restaurant as Interim

General Manager, to further their training and development.

Qualifications

- McDonald's management experience preferred, but not required.

- 2 - 4 years' experience in managing restaurant operations, people operations. Leadership experience in other industries

maybe considered for the role.

Preferred Skills

- The candidate must possess good communication and organizational skills.

- Must be knowledgeable in technology and following established processes.

Requsition ID: PDX_MC_941BC8AD-0683-41CE-8331-6EE180B36B64_78956

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting.supportteam@us.mcd.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.