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Team Leader

Dunkin' • South Berwick, ME 03908 • Posted 30+ days ago

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In-person • Full-time • $15.50-$17.00/hr • Junior Manager

Job Highlights

Using AI ⚡ to summarize the original job post

369 Management Dunkin' is seeking a guest and team-focused leader to join as a Team Leader. This role is part of a team-oriented culture, working in a fast-paced and fun environment. Responsibilities include creating a safe and friendly environment, ensuring operational and cleanliness standards, and assisting in training and company programs. The position offers competitive pay, paid time off, employee meals, and benefits including medical and dental insurance.

Responsibilities

  • Create a fun, friendly, and safe environment for team members and customers.
  • Ensure operational and cleanliness standards are met during your shift.
  • Assist management with training and other company programs.

Qualifications

Required

  • At least 1 year of food service experience.
  • High school diploma or equivalent.
  • Demonstrated ability to lead a team towards success.
  • Understanding of confidentiality.
  • Ability to sit, stand, traverse for up to 12 hours and lift to 50lbs.

Preferred

  • ServSafe Certification.
  • Previous experience working in a cafe or quick service restaurant.
  • Passion about results.
  • Meeting safety and sanitation standards.
  • Anticipating and understanding guests' needs and exceeding their expectations.
  • Working well in a team environment.

About Dunkin'

Dunkin is a renowned coffee and baked goods chain known for its famous Iced Coffee and a wide range of bakery favorites. They also offer ready-to-drink iced coffee and milk beverages in delicious flavors like Mocha, French Vanilla, Espresso, and Original. Whether you need a morning energy boost or a delightful treat throughout the day, Dunkin provides a convenient and flavorful experience for customers on-the-go.

Full Job Description

**Job Description**

**Description**

369 Management Dunkin' is looking for a guest and team-focused leader to join the team as a Team Leader. We are a local, family-owned franchise of Dunkin', operating 14 locations in New Hampshire & Maine.

Our team is the fuel that helps our communities run. The mission is to energize, inspire, and keep America running on Dunkin'! In this role, you will be a part of our team-oriented culture, where you will work in a fast-paced & fun environment.

**_Pay starts at $15.50-$17.00/hour_**

**Benefits**

+ Competitive Pay

+ Paid Time Off / Sick Pay

+ Employee Meals

+ Medical & Dental Insurance

+ AFLAC Accident, Short Term Disability & Life Insurance Available

**Schedule**

Team Leaders usually work 5/6, 8-10-hour days, about 30-55 hours/week, pending the operational needs of their specific store. This may include weekends & holidays. Reliable transportation & flexible availability is required.

**Responsibilities**

+ Create a fun, friendly, and safe environment for your team members and customers.

+ Ensure operational & cleanliness standards are met during your shift.

+ Assist management with training and other company programs.

**Qualifications**

+ At least 1 year of food service experience required.

+ Qualified candidates should have a high school diploma or equivalent.

+ Demonstrated ability to lead a team towards success.

+ ServSafe Certification preferred.

+ This is a leadership role; a demonstrated understanding of confidentiality is required.

+ This is a hands-on position; candidates should be able to sit, stand, traverse, etc. for up to 12 hours and lift to 50lbs.

**Requirements**

+ Provide excellent guest satisfaction, service speed, and product quality

+ Previous experience working in a cafe or quick service restaurant preferred

+ Show passion about results by setting compelling targets and delivering on commitments

+ Meet safety and sanitation standards

+ Anticipate and understand guests' needs and exceed their expectations

+ Works well in a team environment

**About**

369 Management is a local family business that owns and operates 14 Dunkin' locations on the seacoast of New Hampshire and Maine and has been in the Dunkin' business since 1979. We work with our teams on a daily basis providing any and all support they need and we never ask you to do anything we wouldn't do ourselves, that's not our style.

At our stores, our team members are the fuel that helps our communities run. Working for us is an opportunity for you to achieve success and career goals. Every single member of our management team started as a regular crew member and worked their way up. We are committed to making you feel important and part of a team. You will have the chance to work in a fun environment, making a competitive wage, while learning and developing skills to fuel your future.

_Please note this role is to work for a franchisee of Dunkin', not Dunkin' Brands, Inc., or any of their affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees._