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Shift Manager

McDonald's • SHELBY TWP, MI 48317 • Posted 30+ days ago

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In-person • Full-time • $17.00/hr • Junior Manager

Job Highlights

Using AI ⚡ to summarize the original job post

The Shift Manager at McDonald's plays a crucial role in ensuring the smooth operation of the restaurant, leading the crew, inspiring teamwork, supervising food safety and cleanliness, and driving performance. This position offers competitive pay, benefits, and opportunities for training and advancement.

Responsibilities

  • Lead the experience by handling and overseeing crew schedules
  • Inspire and empower the crew and managers to provide an outstanding guest experience
  • Supervise and lead food safety and cleanliness measures to meet McDonald's standards
  • Take measures around safety, security, inventory, and profitability
  • Cultivate and encourage training, education, and continued learning within the restaurant
  • Drive and expect a high level of performance from the team

Qualifications

Required

  • Passion for helping and serving others (customers and fellow team members)
  • Strong customer service and support focus
  • Ability to communicate effectively and anticipate customer needs
  • Ability to provide solutions and make decisions in a fast-paced environment

About McDonald's

American fast food company, McDonald's, known for its iconic Happy Meal® and Quarter Pounder® burgers made with 100% fresh beef. Committed to customer satisfaction, they offer balanced menu options, high-quality ingredients, and detailed nutritional information through their nutrition calculator. McDonald's continuously enhances its menu to cater to diverse preferences and ensure customer satisfaction.

Full Job Description

Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU.

PERKS & BENEFITS:

+ Competitive pay starting at $16.00 / hour plus cash incentives

+ Employee discounts and free meals

+ Paid sick leave and/or paid time off

+ Tuition reimbursement and/or educational assistance

+ Training and advancement opportunities

+ Weekly direct deposit

+ 401k plan*

+ Medical, dental, and vision benefits*

And much, much more!

*Available to full time employees in select locations.

This role is vital to the operations within the restaurant because you'll:

+ Lead the experience: Handle and oversee crew schedules

+ Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience

+ Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald's standards

+ Take action first: Take measures around safety, security, inventory, and profitability

+ Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant

+ Be results oriented: Drive and expect a high level of performance from the team

To be a successful Shift Manager, you'll need:

+ Passion for helping and serving others (customers and fellow team members);

+ Strong customer service and support focus;

+ The ability to communicate effectively and anticipate customer needs; and

+ To provide solutions and make decisions in a fast-paced environment

So, what's your job combo?

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.

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Requsition ID: PDX_MC_6E8AD9E6-8AC3-48CC-B823-33ECC1DA7462_5045

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting.supportteam@us.mcd.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.