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Appointment Secretary/Call Center - Laser & Skin Surgery Center of NY - New York, NY
NavaDerm • New York, NY 10176 • Posted 30+ days ago
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In-person • Full-time • $19.00-$22.00/hr • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
The Appointment Secretary/Call Center at Laser & Skin Surgery Center of NY is responsible for answering all incoming calls, transferring calls to appropriate departments, scheduling appointments for all physicians, confirming appointments, and providing general information about the physicians and procedures. This role requires excellent customer service, communication skills, and the ability to multi-task. The position offers competitive pay and a comprehensive benefits package.
Responsibilities
- Answer all incoming calls
- Transfer calls to appropriate department, when needed
- Schedule appointments for all physicians
- Confirm appointments for all physician, when required
- Cover telephone operator daily
- Become proficient in all procedures performed by the physicians
- Provide callers with general information about the physicians and procedures that are performed
- Willing to work additional hours and weekends, when required
- Other job related tasks, as assigned, by supervisors and/or chief operating officer
Qualifications
Required
- High School Diploma or equivalent (GED)
- Excellent customer service and communication skills
- Demonstrates genuine concern for patients
- Ability to multi-task
- Work as a team member
- Organized and strong attention to detail
- Treats patients and co-workers with respect
Preferred
- Two years medical office experience
Full Job Description
ESSENTIAL FUNCTIONS
*Duties may include, but not limited to all or some of the following.
+ Answer all incoming calls
+ Transfer calls to appropriate department, when needed
+ Schedule appointments for all physicians
+ Confirm appointments for all physician, when required
+ Cover telephone operator daily
+ Become proficient in all procedures performed by the physicians
+ Provide callers with general information about the physicians and procedures that are performed.
+ Willing to work additional hours and weekends, when required
+ Other job related tasks, as assigned, by supervisors and/or chief operating officer
ESSENTIAL SKILLS AND ABILITIES:
+ Excellent customer service and communication skills
+ Demonstrates genuine concern for patients
+ Ability to multi-task
+ Work as a team member
+ Organized and strong attention to detail
+ Treats patients and co-workers with respect
EDUCATION & EXPERIENCE:
+ High School Diploma or equivalent (GED)
+ Two years medical office experience preferred but not required.
We offer competitive pay and full slate of benefits that includes:
+ Medical
+ Dental
+ Vision
+ Paid Time Off
+ Life Insurance
+ 401k(k)
+ Short-Term and Long-Term Disability
+ Flexible Spending Accounts
Salary: $19-$22/Hour
ADDITIONAL INFORMATION
As all businesses change, from time to time, your job description may also change. If changes occur, your supervisor and/or office manager will inform you.
Qualified applicants will be considered without regard to race, color, age, disability, sex (including pregnancy), childbirth or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
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*Duties may include, but not limited to all or some of the following.
+ Answer all incoming calls
+ Transfer calls to appropriate department, when needed
+ Schedule appointments for all physicians
+ Confirm appointments for all physician, when required
+ Cover telephone operator daily
+ Become proficient in all procedures performed by the physicians
+ Provide callers with general information about the physicians and procedures that are performed.
+ Willing to work additional hours and weekends, when required
+ Other job related tasks, as assigned, by supervisors and/or chief operating officer
ESSENTIAL SKILLS AND ABILITIES:
+ Excellent customer service and communication skills
+ Demonstrates genuine concern for patients
+ Ability to multi-task
+ Work as a team member
+ Organized and strong attention to detail
+ Treats patients and co-workers with respect
EDUCATION & EXPERIENCE:
+ High School Diploma or equivalent (GED)
+ Two years medical office experience preferred but not required.
We offer competitive pay and full slate of benefits that includes:
+ Medical
+ Dental
+ Vision
+ Paid Time Off
+ Life Insurance
+ 401k(k)
+ Short-Term and Long-Term Disability
+ Flexible Spending Accounts
Salary: $19-$22/Hour
ADDITIONAL INFORMATION
As all businesses change, from time to time, your job description may also change. If changes occur, your supervisor and/or office manager will inform you.
Qualified applicants will be considered without regard to race, color, age, disability, sex (including pregnancy), childbirth or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
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