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Crew Members

Dunkin' • Lombard, IL 60148 • Posted 30+ days ago

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In-person • Full-time • Entry Level

Job Highlights

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Crew Members at Dunkin' are crucial to maintaining the store's operations and providing exceptional customer service. They are expected to deliver guest satisfaction, service speed, and product quality. The role involves working in a team environment, adhering to safety and sanitation standards, and exceeding guests' expectations. Full-time employees are eligible for healthcare benefits, including dental and vision.

Responsibilities

  • Provide excellent guest satisfaction, service speed, and product quality
  • Meet safety and sanitation standards
  • Anticipate and understand guests' needs and exceed their expectations
  • Work well in a team environment

Qualifications

Required

  • Previous experience working in a cafe or quick service restaurant preferred
  • Ability to maintain a professional appearance at all times and display a positive and enthusiastic approach to all assignments
  • Ability to adapt to changing customer volume levels with a sense of urgency
  • Complete understanding of the menu
  • Follow instructions for recipes and sanitation guidelines

Preferred

  • Previous experience as a baker/finisher in a bakery environment
  • Previous experience as a cake decorator

About Dunkin'

Dunkin is a renowned coffee and baked goods chain known for its famous Iced Coffee and a wide range of bakery favorites. They also offer ready-to-drink iced coffee and milk beverages in delicious flavors like Mocha, French Vanilla, Espresso, and Original. Whether you need a morning energy boost or a delightful treat throughout the day, Dunkin provides a convenient and flavorful experience for customers on-the-go.

Full Job Description

**Crew Members** are the foundation of what keeps the store and America running. We are looking to add **to our tea** m of positive, energetic employees who are passionate about the Dunkin' Brand and delivering **exceptional customer service. ACTIVELY HIRING AT ALL OF OUR LOCATIONS IN NORTHWEST SUBURBS.**

**What's expected from you:**

Provide excellent gu **est satisfaction, service speed** , and product quality **Previous experience working in a cafe or quick service restaurant preferred Show passion a** bout results by setting compelling targets and delivering on commitments

Meet safety and sanitation standards . Anticipate and understand guests' needs and exceed their expectations

_W_ orks well in a team environment

**_W_** **hat's in for you:**

Full-time employees are eligible for healthcare benefits including dental and vision.

Flexible schedule

- Fun team to work with

**Additional Details:**

- Shift: Weekday _s/W_ eekends/Holidays and Daytime _/_ Evening _/_ Overnight

**- Job Type** : Full-time _/_ Part Time

**Baker** **_/_** **Donut Finisher**

Join the largest and fastest growing Dunkin' franchisee organization _. W_ e are aggressively building a best-in-class restaurant management team and currently seeking exceptional full time _/_ part time Baker or Donut Finisher.

The Baker/Finisher will be responsible for baking and finishing the Company's baked good items, including bagels, croissants, and muffins. The Baker/Finisher will be **expected to execute** proper pre-bake, baking, and post-bake procedures in a timely fashion to produce consistent, high-quality finished baked produc **ts to customers.**

**The ideal candidate w** ill:

**- De** velop positive working relationships with all restaurant employees and work as part of

**a team** Speak clearly and listen **attentively to guests and other employees Have t** he ability to maintain a professional appearance at all times and display a positive and enthusiastic approach to all assignments Exhibit a cheerful and helpful attitude, and provide exceptional cus **tomer service** Be able to adapt to changing customer volume levels with a sense of urgency

Have the ability to demonstrate a complete understanding of the menu . Follow instruc **tions for recipes and s** anitation guidelines

**REQUIREMENTS**

Prev **ious experience as a bak** er _/_ finisher in a bakery environment is preferred, but not mandatory (we'll train!)

**Previous experience working in a cafe or quick service restaurant preferred**

**- Meet safety and sanitation standards**

Antic **ipate and understand guests' needs and exceed their expectations**

Works well in a team environment

- Available to work overnight, usually 6-hour shifts

**Additional Details:**

Shift: Weekdays _/_ Weekends _/_ Holidays and Overnight (9pm - 4am) Job Type: Full-time _/_ Part-time

The Baker/Finisher will be responsible for baking and finishing the Company's baked good items, including bagels, croissants, and muffins. The Baker _/_ Finisher will be expected to execute proper pre-bake, baking, and post-bake procedures in a timely fashion to produce consistent, high-quality finished baked products to customers.

Previous experience as a baker/finisher in a bakery environment is preferred, but not mandatory (we'll train!)

Meet safety and sanitation standards . Anticipate and understand guests' needs and exceed their expectations

To keep our amazing team running, employees at our Dunkin' Restaurants enjoy a bunch of great perks:

- Discounted college degree program . Career development and growth . Training and ongoing development opportunities . Competitive Pay

Healthcare, Dental and Vision

**Cake Decorator**

Join the largest and fastest growing Dunkin' franchisee organization. We are aggressively building a best-in-class restaurant management team and currently seeking exceptional full time _/_ part time Cake Decorator for day-time shift.

The cake decorator is a key position. Candidates for this position must also demons **trate** manual dexterity and the ability to effectively realize design goals. _Y_ ou must be able to work with customers to design and decorate a variety of cakes for various occasions by preparing icing, ice cream, and other ingredients, and overseeing the overall operation of our cake **business.**

Essential Duties and Responsibilities:

- Receiving and processing online, phone, and in person cake orders

Managing cake and icing inventory Managing cake decorating station to include preparing icing's, stocking decopacs, and

following all sanitation procedures Decorating cakes according to design standards Maintaining a positive, friendly working relationship with guests, team members and leadership Stocking and maintenance of product displays according to quality and merchandising standards . Potential for _w_ orking in other areas of the restaurant

**Requirements:**

**. Previous experience as a cake decorator is preferred.**

**Previous experience wo** rking in a cafe or quick service restaurant preferred

**- Meet safety and sanitation standards** . Antici **pate and understand guests' needs and exceed their expectations**

**Additional Details:**

- Shift: Weekdays _/W_ eekends/Holidays and Daytime

**- Job Typ** e: Full-time/Part-time

**Disclaimer** You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts, or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent busin **ess owners who are solely** responsible for their own employees and set their own wage and benefit programs that can vary among **franchisees. The abo** ve job description is meant to describe the general nature and level of work being performed; **and is not intended to be construed as an exhaust** ive list of all responsibilities, duties and skills required for the position. We are an Equal Opportunity Employer _. W_ e recognize that people are our finest asset. It is our policy to **provide equal employment opportu** nities to all individuals, regardless of race, creed, color, religion or belief, national origin, **sex, ancestry, age, marital status, veteran st** atus, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.