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Restaurant Manager
Dunkin' • KERRVILLE, TX 78029 • Posted 30+ days ago
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In-person • Full-time • Junior Manager
Job Highlights
Using AI ⚡ to summarize the original job post
The Restaurant Manager at Dunkin' is responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, operational excellence, and for helping to build profitable top line sales of a single restaurant. They are responsible for the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures, and in compliance with all applicable laws.
Responsibilities
- Perform all responsibilities of restaurant team members
- Lead team meetings
- Deliver training to restaurant team members
- Ensure Brand standards, recipes, and systems are executed
- Create and maintain a guest focused culture in the restaurant
- Review guest feedback results and implement action plans to drive improvement
- Communicate restaurant priorities, goals, and results to restaurant team members
- Execute new product roll-outs including training, marketing, and sampling
- Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements
- Control costs to help maximize profitability
- Completion of inventory on a periodic basis as determined by Franchisee
- Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
- Completion of DCP and other vendor orders
- Conduct self-assessments and corresponding action plans
- Ensure restaurant budget is met as determined by Franchisee
- Manage cash over/_ short in restaurant and ensure team members are following franchisee's cash management policies
- Engage with Dunkin' Brands Field Operations team as appropriate
Qualifications
Required
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management
- Previous leadership experience in retail, restaurant, or hospitality
- College Degree preferred
Preferred
- Strong analytical skills and business acumen
- Works well with others in a fun, fast-paced team environment
- On time, demonstrates honesty and a positive attitude
- Willingness to learn and embrace change
- Ability to train and develop a team
- Guest focused
About Dunkin'
Dunkin is a renowned coffee and baked goods chain known for its famous Iced Coffee and a wide range of bakery favorites. They also offer ready-to-drink iced coffee and milk beverages in delicious flavors like Mocha, French Vanilla, Espresso, and Original. Whether you need a morning energy boost or a delightful treat throughout the day, Dunkin provides a convenient and flavorful experience for customers on-the-go.
Full Job Description
**A Restaurant Manager is generally resp** onsible for providing strong, positive leadership to his/her team to deliver great and **friendly guest experiences, operational excellence an** d for helping to build profitable top line sales of a single restaurant. **They are responsible for the overall operation of the restaurant** according to Dunkin' standards, franchisee policies and **procedures and in complianc** e with all applicable laws.
**Responsibilities Include:**
Able to perform all responsibilities of res **taurant team members Lead team meetings** Deliver training to restaurant team members Ensure Brand standards, recipes an **d systems are executed Create and maintain a guest focused culture in the restaurant Review guest feedback results and implement action plans to drive improvement Communicates restaurant priorities, goals and results to restaurant team members** Execute new product roll-outs including training, marketing and sampling **Maintain a saf** e, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
**Control costs to help maxim** ize profitability
- Completion of **inventory on a periodic basis as determined by Franchisee**
Completion of weekly labor schedule ensuring all shifts are **staffed to meet guest demand and service standards** Completion of DCP and othe **r vendor orders Conduct self-assessments and corre** sponding action plans **Ensure restaur** ant budget is met as determined by Franchisee **Manages cash over** **_/_** **short in restaurant and ensures team members are following franchisee's cash management**
**policies**
- Engages with Dunkin' Brands Field Operat **ions team as appropriate**
**Management Responsibilities include:**
- Recruit, hire, onboard and deve **lop restaurant team members**
- Plan, mo **nitor, appraise and review employee performance**
**- Coach restaurant team members to drive sales, improve pr** ofitability and guest satisfaction
Education/Experience:
**- Basic computer skills**
- Fluent in spoken and written English
Basic math and financi **al management Previous leadership experience in retail, restaurant** or hospitality College Degree preferred
**Key Competencies**
- Strong analytical skills and business acumen
- Works well with others in a fun, fast-paced team environment
- On time, demonstrates honesty and a positive attitude . Willingness to learn and embrace change
Ability to train and develop a team Guest focused
Time Management Problem solving Motivating others
**Physical Deman** **_ds/_** **Working Conditions:**
**. Standing on feet**
- Repetitive motion including bending, stooping and reaching
Lifting packages (if applicable) _W_ earing a headset (if applicable) Working in a small space
2020 DD IP flolder LLC. All rights reserved. This template is provilcil to Dunkin' franchises to help them design human resource prograins for their enployees. Franchisees are not required to use it and remain solely responsible for designing and implementing their own human resource programs, running their day to day
operations, and for complying with all applicable laws.
**Responsibilities Include:**
Able to perform all responsibilities of res **taurant team members Lead team meetings** Deliver training to restaurant team members Ensure Brand standards, recipes an **d systems are executed Create and maintain a guest focused culture in the restaurant Review guest feedback results and implement action plans to drive improvement Communicates restaurant priorities, goals and results to restaurant team members** Execute new product roll-outs including training, marketing and sampling **Maintain a saf** e, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
**Control costs to help maxim** ize profitability
- Completion of **inventory on a periodic basis as determined by Franchisee**
Completion of weekly labor schedule ensuring all shifts are **staffed to meet guest demand and service standards** Completion of DCP and othe **r vendor orders Conduct self-assessments and corre** sponding action plans **Ensure restaur** ant budget is met as determined by Franchisee **Manages cash over** **_/_** **short in restaurant and ensures team members are following franchisee's cash management**
**policies**
- Engages with Dunkin' Brands Field Operat **ions team as appropriate**
**Management Responsibilities include:**
- Recruit, hire, onboard and deve **lop restaurant team members**
- Plan, mo **nitor, appraise and review employee performance**
**- Coach restaurant team members to drive sales, improve pr** ofitability and guest satisfaction
Education/Experience:
**- Basic computer skills**
- Fluent in spoken and written English
Basic math and financi **al management Previous leadership experience in retail, restaurant** or hospitality College Degree preferred
**Key Competencies**
- Strong analytical skills and business acumen
- Works well with others in a fun, fast-paced team environment
- On time, demonstrates honesty and a positive attitude . Willingness to learn and embrace change
Ability to train and develop a team Guest focused
Time Management Problem solving Motivating others
**Physical Deman** **_ds/_** **Working Conditions:**
**. Standing on feet**
- Repetitive motion including bending, stooping and reaching
Lifting packages (if applicable) _W_ earing a headset (if applicable) Working in a small space
2020 DD IP flolder LLC. All rights reserved. This template is provilcil to Dunkin' franchises to help them design human resource prograins for their enployees. Franchisees are not required to use it and remain solely responsible for designing and implementing their own human resource programs, running their day to day
operations, and for complying with all applicable laws.
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