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Restaurant Team Member Trainer
Dunkin' • Troutman, NC 28166 • Posted 30+ days ago
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In-person • Full-time • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
Restaurant Team Member Trainers at Dunkin' are responsible for training team members to meet Brand operational and food safety standards, and for performing the day-to-day duties of their roles. They play a crucial role in ensuring the team meets all standards and can execute new product rollouts effectively.
Responsibilities
- Performs all responsibilities of restaurant team members
- Train and coach restaurant team members on their roles and responsibilities and ensure they are meeting all Brand and food safety standards
- Train restaurant team members and ensure completion of required training using Brand and franchisee's tools
- Help onboard restaurant team members using Brand and franchisee tools and systems
- Ensure restaurant team can execute new product rollouts including training, marketing and sampling
- Communicate clearly with restaurant team members and managers
- Serve as a role model for restaurant team members
- Provide great guest service and coach restaurant team members to do the same
Qualifications
Required
- Basic computer skills
- Fluent in spoken and written English
- Previous experience in retail, restaurant or hospitality preferred
- High School diploma or equivalent
Preferred
- Works well with others in a fast-paced team environment
- On time, demonstrates honesty and a positive attitude
- Willingness to learn and adapt to change
- Guest focused
About Dunkin'
Dunkin is a renowned coffee and baked goods chain known for its famous Iced Coffee and a wide range of bakery favorites. They also offer ready-to-drink iced coffee and milk beverages in delicious flavors like Mocha, French Vanilla, Espresso, and Original. Whether you need a morning energy boost or a delightful treat throughout the day, Dunkin provides a convenient and flavorful experience for customers on-the-go.
Full Job Description
**Reports To:** Restaurant Manager
**Overview**
Restaurant Team Member Trainers are responsible for training the team to meet Brand operational and food safety standards and to perform the day to day duties of their roles.
**Responsibilities Include:**
+ Performs all responsibilities of restaurant team members
+ Train and coach restaurant team members on their roles and responsibilities and ensure they are meeting all Brand and food safety standards.
+ Train restaurant team members and ensure completion of required training using Brand and franchisee's tools.
+ Help onboard restaurant team members using Brand and franchisee tools and systems.
+ Ensure restaurant team can execute new product rollouts including training, marketing and sampling
+ Communicate clearly with restaurant team members and managers
+ Serve as a role model for restaurant team members.
+ Provide great guest service and coach restaurant team members to do the same
**Education/Experience:**
+ Basic computer skills
+ Fluent in spoken and written English
+ Previous experience in retail, restaurant or hospitality preferred.
+ High School diploma or equivalent.
**Key Competencies**
+ Works well with others in a fast-paced team environment
+ On time, demonstrates honesty and a positive attitude
+ Willingness to learn and adapt to change
+ Guest focused
**Physical Demands/Working Conditions:**
+ Standing on feet
+ Repetitive motion including bending, stooping and reaching
+ Lifting objects, ice, products, boxes up to 20lbs (if applicable)
+ Wearing a headset
+ Working in a small space
_© 2020 DD IP Holder LLC. All rights reserved. This template is provided to Dunkin' franchisees to help them design human resource programs for their employees. Franchisees are not required to use it and remain solely responsible for designing and implementing their own human resource programs, running their day to day operations, and for complying with all applicable laws._
**Overview**
Restaurant Team Member Trainers are responsible for training the team to meet Brand operational and food safety standards and to perform the day to day duties of their roles.
**Responsibilities Include:**
+ Performs all responsibilities of restaurant team members
+ Train and coach restaurant team members on their roles and responsibilities and ensure they are meeting all Brand and food safety standards.
+ Train restaurant team members and ensure completion of required training using Brand and franchisee's tools.
+ Help onboard restaurant team members using Brand and franchisee tools and systems.
+ Ensure restaurant team can execute new product rollouts including training, marketing and sampling
+ Communicate clearly with restaurant team members and managers
+ Serve as a role model for restaurant team members.
+ Provide great guest service and coach restaurant team members to do the same
**Education/Experience:**
+ Basic computer skills
+ Fluent in spoken and written English
+ Previous experience in retail, restaurant or hospitality preferred.
+ High School diploma or equivalent.
**Key Competencies**
+ Works well with others in a fast-paced team environment
+ On time, demonstrates honesty and a positive attitude
+ Willingness to learn and adapt to change
+ Guest focused
**Physical Demands/Working Conditions:**
+ Standing on feet
+ Repetitive motion including bending, stooping and reaching
+ Lifting objects, ice, products, boxes up to 20lbs (if applicable)
+ Wearing a headset
+ Working in a small space
_© 2020 DD IP Holder LLC. All rights reserved. This template is provided to Dunkin' franchisees to help them design human resource programs for their employees. Franchisees are not required to use it and remain solely responsible for designing and implementing their own human resource programs, running their day to day operations, and for complying with all applicable laws._
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