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Manager

Buffalo Wild Wings • Metairie, LA 70001 • Posted 30+ days ago

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In-person • Full-time • Mid Level Manager

Job Highlights

Using AI ⚡ to summarize the original job post

Buffalo Wild Wings is seeking a Manager to oversee operations of the sports bar, ensuring smooth operations and providing an ultimate experience for sports fans. The role involves overseeing the Hospitality/Take-Out/Delivery Team Member execution, Front of House operations, or the kitchen. The Manager will also focus on team development, food safety, and maintaining equipment. This position offers the opportunity to work in a fast-paced environment, with potential for bonuses, wage reviews, and comprehensive benefits.

Responsibilities

  • Overseeing the Hospitality/Take-Out/Delivery Team Member execution and overall performance.
  • Ensuring operations are running smoothly while providing the ultimate experience for sports fans.
  • Ensuring the team is fully staffed and helping the team get better through ongoing training and development.
  • Overseeing Front of House operations and directly overseeing all Servers and Bartenders.
  • Focusing on Guest Engagement and satisfaction.
  • Ensuring there is a game plan to address opportunities to strengthen the bottom line.
  • Overseeing the kitchen and ensuring the execution and performance of the Heart of House.
  • Ensuring all food safety and sanitation standards are met.
  • Ensuring all equipment is in great shape and the restaurant is clean.

Qualifications

Required

  • General knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, computer operations.
  • High school graduate or similar.
  • Possess proper food handlers and alcohol dispensing certifications (if required by law).
  • 2 years of restaurant experience and/or 1 year of previous management experience.

Preferred

  • Bachelor's degree.

About Buffalo Wild Wings

Buffalo Wild Wings is a popular American restaurant and sports bar chain that specializes in chicken wings and a casual dining experience. Founded in 1982, it offers a variety of menu options including wings, burgers, sandwiches, salads, and an extensive selection of beverages. With over 1,200 locations in the United States and international presence in countries like Canada, Mexico, and India, Buffalo Wild Wings is known for its sports-themed dining environment and global expansion.

Full Job Description

*MANAGER*

Know what it's like to be in the stadium on game day? Then you know what it's like to work at Buffalo Wild Wings. It's fun. It's fast-paced. We're at the top of our game - and we want to keep it that way. So, we're constantly upping the ante, providing the ultimate experience for our fans. And, of course, it's our people that bring that experience to life.

*GAME DAY*

Our Managers are on the front line, operating our sports bars on a day to day basis.

As a To Go/People Manager, you'll be responsible for overseeing the Hospitality/Take-Out/Delivery Team Member execution and overall performance. It will be up to you to make sure that operations are running smoothly while providing the ultimate experience for our sports fans. You'll also be responsible for ensuring our team is fully staffed with All Pros and that we are constantly helping our team get better through on-going training and development.

As a Service/Profit Manager, you'll be responsible for overseeing Front of House (FOH) operations and will directly oversee all Servers and Bartenders. It will be up to you to make sure that FOH operations are running smoothly while providing the ultimate experience for our sports fans, focusing on Guest Engagement and satisfaction. If that weren't cool enough, you'll also ensure that we have a game plan to address any and all opportunities to strengthen our bottom line.

As an Operations & Kitchen Restaurant Manager, you'll be responsible for overseeing the kitchen. Why do we call it Heart of House (HOH)? Our kitchen is the heart of our restaurants, this is where most of the magic happens. You'll be responsible for the execution and performance of the HOH. You'll also be responsible for ensuring that we are meeting all food safety and sanitation standards, that all of our equipment is in great shape, and that we are clean, clean, clean!

*WE'LL PROVIDE THE PLAYBOOK, HERE'S WHAT YOU BRING TO THE TABLE*

* You know the business. You have general knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, computer operations.

* You have the education and experience. You're a high school graduate or similar and possess proper food handlers and alcohol dispensing certifications (if required by law). Extra points if you bring a bachelor's degree, have 2 years of restaurant experience and/or 1 year of previous management experience.

* You're Team focused. You have a passion for training and developing your Team.

*BRAG FACTOR*

You'll be working for the hottest brand around and have tons of fun doing it. As a Manager, you'll be eligible for quarterly bonuses, an annual performance based wage review and a comprehensive benefits program. You will have the resources to be at the top of your game. Everything that we put into developing sauces for our famous wings, we put the same vigor into developing and growing our managers. From learning and development to career progression - we've got it covered. Did we mention that you'll never miss a sporting event ever again?

You are applying for work for a franchisee Compleat Hospitality of Buffalo Wild Wings, not Buffalo Wild Wings Corporate, or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.