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Shift Manager

Buffalo Wild Wings • Kent, WA 98030 • Posted 30+ days ago

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In-person • Full-time • Junior Manager

Job Highlights

Using AI ⚡ to summarize the original job post

Buffalo Wild Wings' Shift Managers play a crucial role in operating the restaurant on a day-to-day basis, supporting the General Manager to ensure smooth operations. They are responsible for providing exceptional customer service, managing team members through performance and training initiatives, and overseeing various aspects of restaurant operations including food preparation, customer service, and cash handling. This role offers a variety of experiences and the opportunity for growth and advancement.

Responsibilities

  • Serve as the primary support to the General Manager.
  • Ensure all aspects of the operation are running smoothly, including service, food safety, and cost controls during their shifts.
  • Supervise a shift of up to 15 employees and comply with all labor laws.

Qualifications

Required

  • A minimum of 1+ year in food service
  • Strong communication skills
  • Ability to manage multiple tasks
  • Experience with inventory, cost controls, and cash handling

Preferred

  • Serve Safe Certification (training may be provided to the right candidate)

About Buffalo Wild Wings

Buffalo Wild Wings is a popular American restaurant and sports bar chain that specializes in chicken wings and a casual dining experience. Founded in 1982, it offers a variety of menu options including wings, burgers, sandwiches, salads, and an extensive selection of beverages. With over 1,200 locations in the United States and international presence in countries like Canada, Mexico, and India, Buffalo Wild Wings is known for its sports-themed dining environment and global expansion.

Full Job Description

Our Shift Managers are in the wings, operating our restaurants on a day-to-day basis. You will help support the General Manager, ensuring that every shift operates smoothly. If that weren't cool enough, you'll also help team members through performance and training initiatives. Your ability to provide exceptional customer service will keep our customers coming back for more.

One of the best things about working at BWW's GO is the variety. You can gain experience in all aspects of restaurant operations from customer service to food preparation and cash handling. In addition, you learn valuable life skills such as time management, multitasking, and the ability to perform under pressure. We're big on training and eager to see you expand your horizons as part of our team. This doesn't limit the things you may be asked to do.

Requirements:

* A minimum of 1+ year in food service and a Serve Safe Certification is a plus (training may be provided to the right candidate to get certified)

* Applicants should have strong communication skills and the ability to manage multiple tasks

* Applicants should have experience with inventory, cost controls, and cash handling.

Benefits:

* Competitive starting wage

* Opportunities for growth and advancement

* Discounted meals!

* Flexible schedule

* Employee Discount

* Paid training

* Dental

* Medical

* Vision

Responsibilities:

* Managers will be primary support to the general manager.

* Managers ensure all aspects of the operation are running smoothly.

* This includes service, food safety, and cost controls during their shifts.

* Managers supervise a shift of up to 15 employees and comply with all labor laws.

Company Introduction IT ALL STARTED 35 YEARS AGO WITH TWO GUYS DRIVEN BY HUNGER

The year was 1982.

Jim Disbrow and Scott Lowery had recently moved to Ohio from Buffalo, New York. All was fine until one day when the two were craving wings. Not just ordinary wings, but authentic Buffalo, New York-style chicken wings. With none to be found nearby, Jim and Scott had two choices: road trip to New York, or open a wing joint close to home. Lucky for us, they chose the latter. Hence, the beginning of Buffalo Wild Wings & Weck, now Buffalo Wild Wings®, the welcoming neighborhood atmosphere with a front-row seat for every sports fan that offers 21 mouth-watering signature sauces and seasonings.