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Assistant Manager

McDonald's • ACTON, MA 01720 • Posted 30+ days ago

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In-person • Full-time • $41,000-$51,000/yr • Junior Manager

Job Highlights

Using AI ⚡ to summarize the original job post

The Assistant Manager at McDonald's leads shifts, ensuring customers receive a fast, accurate, and friendly experience. This role involves managing assigned systems such as Training, Food Safety, and Inventory Management, setting goals, delegating tasks, and reporting results. The position offers opportunities for ongoing development and advancement, with benefits including paid vacations, college tuition assistance, and health coverage.

Responsibilities

  • Lead shifts ensuring customers get a fast, accurate, friendly experience.
  • Manage assigned Systems (Training, Food Safety, Inventory Management).
  • Set goals, delegate tasks to teams, follow up, and report results to the GM and restaurant management team.
  • Ensure the restaurant delivers great quality food to customers and fast.
  • Control food cost and ensure food safety.
  • Train staff in service procedures and lay out service areas for the best customer service experience.
  • Hire qualified crew, train them well, and schedule them to meet sales and profit goals.
  • Ensure Crew get off to a good start and are recognized and motivated throughout their employment.

Qualifications

Required

  • Previous managerial experience preferred.
  • Experience in a restaurant, retail, or hospitality environment is a plus.
  • Positive team player with flexible scheduling availability.
  • Passion to work in a fast-paced environment.
  • Must be 18 years or older to be a manager.

About McDonald's

American fast food company, McDonald's, known for its iconic Happy Meal® and Quarter Pounder® burgers made with 100% fresh beef. Committed to customer satisfaction, they offer balanced menu options, high-quality ingredients, and detailed nutritional information through their nutrition calculator. McDonald's continuously enhances its menu to cater to diverse preferences and ensure customer satisfaction.

Full Job Description

Description:

McDonald's Works for Me.

I'm going places. I want a satisfying career with good benefits and great opportunities for advancement. I

have a lot to offer, and I want to grow.

The Job for Me -

Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me - Our people WANT to say YES - to working with energy and purpose, finding new

talent, providing coaching and direction, honing their leadership skills, and helping to run a multi-million dollar business that serves up delicious food and feel-good moments. Does this sound like you? You'll fit right in.

The Company for Me - From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training and development, and additional benefits.

Let's talk. Make your move.

Salary:

Starting at $41k-$51k

Up to $400 monthly bonus (very achievable)

Benefits:

- Paid Vacations (starting at 10 days of PTO after 6 months, 15 days after the first year)

- Opportunities for ongoing development and advancement

- Education through Archways to Opportunity including opportunities to earn a High School degree, college

tuition assistance and ESL classes

- Medical, dental and vision coverage (50% paid by us)

- Short- and Long-Term Disability, Life, and accident insurance available

Requirements:

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every

visit. Assistant managers have additional responsibilities which include managing assigned Systems (Training, Food Safety, and Inventory Management, for example) setting goals, delegating tasks to their teams, following up, and

reporting results back to their GM and the entire restaurant management team.

The restaurant can be viewed as a system of departments- each manager in the restaurant is responsible for multiple

aspects of each department. The Assistant Manager(s) and General Manager are ultimately responsible for and may train others and delegate responsibilities within each one of these departments.

The Guest Service Department includes making sure Crew and Managers deliver a great customer experience;

that sales and product promotions are well executed; that all service staff are trained in service procedures; and that all service areas are laid out to provide the best customer service experience.

The Kitchen Department includes making sure the restaurant delivers great quality food to customers, and fast;

that food is always safe; that food cost is controlled; and that all kitchen staff are trained in production procedures, including new items that are added to the menu.

The People Department includes making sure the restaurant hires qualified crew, trains them well, and

schedules them to meet restaurant sales and profit goals. Our job is to ensure that Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working for us.

Previous managerial experience is preferred, ideally within a restaurant, retail, or hospitality environment. We're looking for positive team players with flexible scheduling availability who like to have fun, with the passion to work the famously fast-paced McDonald's environment. You must be 18 years or older to be a manager in our franchisee

owned and operated restaurant.

Additional Information:

This job posting contains some information about what it is like to work in a McDonald's restaurant, but

it is not a complete job description. People who work in a McDonald's restaurant perform a variety of different tasks every day, and this posting does not list all the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and

operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the

independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I

understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a

copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to

contact the franchise organization for information about its privacy practices.

Requsition ID: PDX_MC_721D42C3-0106-4F8D-9B60-6169428195B7_69886

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting.supportteam@us.mcd.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.