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Aveanna Care Coordinator
Aveanna • Campbell, CA 95009 • Posted 30+ days ago
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In-person • Full-time • $19.00/hr • Entry Level
Job Highlights
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The Care Coordinator at Aveanna is responsible for assisting users of AveannaCare, including participants, clients, care providers, and reimbursement recipients, through various means such as email, phone, computer, or in-person. This role involves maintaining and updating user accounts, handling incoming calls, resolving payroll and attendance issues, and ensuring the efficient operations of AveannaCare.
Responsibilities
- Adhere to Aveanna Core Values
- Receive and handle incoming calls
- Maintain and review punch and attendance entries within AveannaCare
- Maintain and update Employee & Client Service Accounts in AveannaCare
- Run AveannaCare reports and process data imports as needed, including in a SQL report environment
- Adhere to payroll /billing cut offs and deadlines
- Follow up with regional centers, families, and care providers as needed
- Complete Special Incident Reports (SIRs) and follow through on SIR instructions per Regional Center guidelines
- Resolve payroll / punch issues or concerns
- Analyze, identify and resolve issues relating to AveannaCare
- Use professional communication and conflict resolution techniques as required
- Evaluate data issues, report feedback and observations in determining task priorities
- Performs other duties as assigned or needed
Qualifications
Required
- Bachelor's degree preferred
- Minimum of one year of payroll and/or customer service experience within the last four years
- Excellent interpersonal skills
- Self-driven, motivated and results oriented
- Strong analytical and judgment skills
- Intermediate computer skills using Microsoft Windows, Word, Excel and ability to learn Aveanna's proprietary software
- Ability to successfully handle multiple tasks simultaneously; strong organizational skills
- Thrive in a fast-paced environment
Preferred
- Bilingual in Spanish
About Aveanna
Aveanna Healthcare operates in the healthcare industry, providing Home Health Care, Hospice Care, and Private Duty Nursing services. They offer high-quality care, advanced medical solutions, and personalized homecare services in Atlanta, GA. Choose Aveanna for better homecare supported by top-notch training and technology.
Full Job Description
Aveanna Care Coordinator
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Job Details
Requisition #:
194402
Location:
Campbell, CA 95008
Category:
Client Services
Salary:
$19.00 per hour
Position Details
JOB DESCRIPTION SUMMARY:
The AveannaCare Specialist/Coordinator is responsible for assisting the AveannaCare users (participants, clients, care providers, reimbursement recipients) and ensuring the efficient operations of AveannaCare. The AveannaCare Coordinator will assist users by e-mail, phone, computer or in-person.
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES
1. Adhere to Aveanna Core Values
2. Receive and handle incoming calls
3. Maintain and review punch and attendance entries within AveannaCare
4. Maintain and update Employee & Client Service Accounts in AveannaCare
5. Run AveannaCare reports and process data imports as needed, including in a SQL report environment
6. Adhere to payroll /billing cut offs and deadlines
7. Follow up with regional centers, families, and care providers as needed
8. Complete Special Incident Reports (SIRs) and follow through on SIR instructions per Regional Center guidelines
9. Resolve payroll / punch issues or concerns
10. Analyze, identify and resolve issues relating to AveannaCare
11. Use professional communication and conflict resolution techniques as required
12. Evaluate data issues, report feedback and observations in determining task priorities
13. Performs other duties as assigned or needed.
The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.
POSITION QUALIFICATIONS
1. Bachelor's degree preferred, but not required
2. Minimum of one year of payroll and/or customer service experience within the last four years
3. Excellent interpersonal skills; self-driven, motivated and results oriented
4. Strong analytical and judgment skills
5. Intermediate computer skills using Microsoft Windows, Word, Excel and ability to learn Aveanna's proprietary software
6. Ability to successfully handle multiple tasks simultaneously; strong organizational skills
7. Thrive in a fast-paced environment
8. Bilingual in Spanish, preferred
As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
Notice for Job Applicants Residing in California (https://www.aveanna.com/CaliforniaPrivacyNotices.html)
Apply
ApplyRefer a FriendBack
Job Details
Requisition #:
194402
Location:
Campbell, CA 95008
Category:
Client Services
Salary:
$19.00 per hour
Position Details
JOB DESCRIPTION SUMMARY:
The AveannaCare Specialist/Coordinator is responsible for assisting the AveannaCare users (participants, clients, care providers, reimbursement recipients) and ensuring the efficient operations of AveannaCare. The AveannaCare Coordinator will assist users by e-mail, phone, computer or in-person.
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES
1. Adhere to Aveanna Core Values
2. Receive and handle incoming calls
3. Maintain and review punch and attendance entries within AveannaCare
4. Maintain and update Employee & Client Service Accounts in AveannaCare
5. Run AveannaCare reports and process data imports as needed, including in a SQL report environment
6. Adhere to payroll /billing cut offs and deadlines
7. Follow up with regional centers, families, and care providers as needed
8. Complete Special Incident Reports (SIRs) and follow through on SIR instructions per Regional Center guidelines
9. Resolve payroll / punch issues or concerns
10. Analyze, identify and resolve issues relating to AveannaCare
11. Use professional communication and conflict resolution techniques as required
12. Evaluate data issues, report feedback and observations in determining task priorities
13. Performs other duties as assigned or needed.
The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.
POSITION QUALIFICATIONS
1. Bachelor's degree preferred, but not required
2. Minimum of one year of payroll and/or customer service experience within the last four years
3. Excellent interpersonal skills; self-driven, motivated and results oriented
4. Strong analytical and judgment skills
5. Intermediate computer skills using Microsoft Windows, Word, Excel and ability to learn Aveanna's proprietary software
6. Ability to successfully handle multiple tasks simultaneously; strong organizational skills
7. Thrive in a fast-paced environment
8. Bilingual in Spanish, preferred
As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
Notice for Job Applicants Residing in California (https://www.aveanna.com/CaliforniaPrivacyNotices.html)
Apply
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