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Store Manager

Chicken Salad Chick • Alpharetta, GA 30009 • Posted 30+ days ago

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In-person • Full-time • Mid Level Manager

Job Highlights

Using AI ⚡ to summarize the original job post

The Store Manager at Chicken Salad Chick is responsible for overseeing day-to-day retail operations, including recruiting, training, and supervising staff, managing inventory, and ensuring compliance with health and safety regulations. This role also focuses on customer service, quality control, and engaging with employees to foster a positive work environment. The Store Manager will work towards increasing transactions and sales, while maintaining exceptional product quality and store cleanliness.

Responsibilities

  • Recruits, trains, supervises, and appraises staff.
  • Ensures accurate and timely time card management for self and staff.
  • Upholds dress code standards for self and staff.
  • Uses company tools to document staff performance.
  • Models integrity and treats others with respect.
  • Oversees day-to-day retail operations.
  • Signs customers up for the cake club and explains the benefits.
  • Creates store plan and schedules within labor budget.
  • Completes all assigned duties within the deadline.
  • Resolves customer issues quickly and delivers appropriate solutions.
  • Manages retail inventory variance and completes timely inventory.
  • Responsible for cash variance for both sales and petty cash.
  • Maintains exceptional quality of all products.
  • Utilizes FIFO guidelines to reduce waste.
  • Ensures store cleanliness and appearance.
  • Ensures compliance with health and safety regulations.
  • Follows appropriate slicing guidelines.
  • Provides feedback for the DM with suggestions for improvement.
  • Engages in monthly promotional goals.
  • Completes all required employee training.

Qualifications

Required

  • High school diploma or GED
  • ServSafe Certification within 60 days of hire or promotion
  • Retail experience

Full Job Description

**Description**

Primary Responsibilities

+ Recruits, trains, supervises and appraises staff.

+ Insures accurate and timely time card management for both self and staff.

+ Upholds dress code standards for both self and staff.

+ Uses provided company tools and processes to document performance of staff.

+ Models integrity to staff and treats others with respect.

Oversees day-to-day retail operations

+ Signs customers up for the cake club and explains the benefits.

+ Create store plan and schedules within labor budget.

+ Completes all assigned duties within the deadline.

+ Resolves customer issues quickly and delivers appropriate solutions to make customers happy.

+ Manages retail inventory variance as well as timely inventory completion.

+ Responsible for cash variance for both sales and petty cash.

Maintains exceptional quality of all products.

+ Utilizes FIFO guidelines and reducing waste.

+ Maintains store cleanliness and appearance.

+ Uses operational tools to insure completion of opening and closing duties.

+ Ensures compliance with health and safety regulations.

+ Follows appropriate slicing guidelines.

+ Provides meaningful feedback for the DM with suggestions for improvement.

Focuses on Company Engagement

+ Engages in monthly promotional goals.

+ Asks questions if something is unclear and seeks out opportunities to learn.

+ Completes all required employee training.

Sales Focus and Transaction Grown

+ Increases transactions for both bakery and retail products.

+ Coaches employees on sales techniques.

+ Ensures employees adhere to sample schedules.

Requirements:

+ High school diploma or GED

+ ServSafe Certification within 60 days of hire or promotion

+ Retail experience