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Restaurant Manager @ EWR Newark Int Airport - Terminal A (Full-Service restaurant)
Villa Restaurant Group • Newark, NJ 07188 • Posted 30+ days ago
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In-person • Full-time • Mid Level Manager
Job Highlights
Using AI ⚡ to summarize the original job post
Villa Restaurant Group is seeking a dynamic and experienced Quick Service Co-Manager to support the Multi-Unit General Manager in overseeing the day-to-day operations of a fast-paced quick service restaurant. The role involves operational support, customer service excellence, team leadership and development, quality control and safety, and financial management. The ideal candidate will have a passion for the food industry, strong leadership skills, and the ability to thrive in a fast-paced environment.
Responsibilities
- Collaborate with the Multi-Unit General Manager to ensure efficient restaurant operations, including food preparation, service, cleanliness, and maintenance.
- Assist in managing inventory levels and coordinating with suppliers to maintain stock of essential items.
- Oversee shift scheduling and labor management to ensure adequate staffing during peak hours.
- Uphold a customer-centric approach, ensuring all customers receive prompt and friendly service.
- Assist in handling customer inquiries, feedback, and complaints in a professional and satisfactory manner.
- Implement strategies to enhance the overall customer experience and build strong customer loyalty.
- Work with the Multi-Unit General Manager to lead and motivate the team, promoting a positive work environment and teamwork.
- Assist in recruiting, training, and onboarding new employees to ensure they are well-equipped to perform their duties effectively.
- Conduct regular performance evaluuations and provide constructive feedback to support team members' growth and development.
- Maintain high standards of food quality, presentation, and safety in accordance with company guidelines and health regulations.
- Collaborate with the kitchen staff to ensure consistent preparation and adherence to recipes and procedures.
- Enforce health and safety protocols to create a secure and compliant working environment
- Support the Multi-Unit General Manager in achieving revenue and profit targets for the restaurant.
- Monitor expenses, cost of goods sold (COGS), and labor costs, identifying areas for improvement and implementing cost-saving measures.
- Analyze financial reports and key performance indicators to make data-driven decisions.
Qualifications
Required
- Proven experience in a leadership role in the quick service restaurant industry.
- Strong leadership and communication skills with the ability to inspire and motivate teams.
- Excellent customer service orientation with a focus on delivering exceptional experiences.
- Knowledge of restaurant operations, food safety, and quality control standards.
- Proficiency in financial management and the ability to analyze financial reports.
- Flexible schedule, including the ability to work evenings, weekends, and holidays as needed.
- A background check and valid driver's license is required for this position.
Preferred
- Knowledge of HotSchedules/4th, Paycom and Micros
Full Job Description
Restaurant Manager @ EWR Newark Int Airport - Terminal A (Full-Service restaurant)
Job Details
Job Location
4034 Town Bar VVO - Newark, NJ
Description
Villa Restaurant Group- Quick service restaurants (Villa Italian Kitchen, South Philly Cheesesteaks and Fries, Green Leaf's and Bananas, Mo' Burger, Far East, Asian Chao, Tony + Benny's, Melt Shop etc.) and 40North full service restaurants (Piattino, Office Tavern Grill, NOM Mexican Table + Tequila Bar, Steelworks Wind Creek Casino, Blackhorse Tavern & Pub and Town Bar & Kitchen)is a multi-brand, multi-concept global restaurant group specializing in full service restaurants, quick serve restaurants with corporate and franchise operations.
We are seeking a dynamic and experiencedQuick Service Co-Managerto support the Multi-Unit General Manager in overseeing the day-to-day operations of our fast-paced quick service restaurant.
Asa Co-Manager, you will play a crucial role in providing leadership, driving operational excellence, and ensuring exceptional customer service. The ideal candidate should have a passion for the food industry, strong leadership skills, and the ability to thrive in a fast-paced environment.
What You'll Do:
Operational Support:
+ Collaborate with the Multi-Unit General Manager to ensure efficient restaurant operations, including food preparation, service, cleanliness, and maintenance.
+ Assist in managing inventory levels and coordinating with suppliers to maintain stock of essential items.
+ Oversee shift scheduling and labor management to ensure adequate staffing during peak hours.
Customer Service Excellence:
+ Uphold a customer-centric approach, ensuring all customers receive prompt and friendly service.
+ Assist in handling customer inquiries, feedback, and complaints in a professional and satisfactory manner.
+ Implement strategies to enhance the overall customer experience and build strong customer loyalty.
Team Leadership and Development:
+ Work with the Multi-Unit General Manager to lead and motivate the team, promoting a positive work environment and teamwork.
+ Assist in recruiting, training, and onboarding new employees to ensure they are well-equipped to perform their duties effectively.
+ Conduct regular performance evaluations and provide constructive feedback to support team members' growth and development.
Quality Control and Safety:
+ Maintain high standards of food quality, presentation, and safety in accordance with company guidelines and health regulations.
+ Collaborate with the kitchen staff to ensure consistent preparation and adherence to recipes and procedures.
+ Enforce health and safety protocols to create a secure and compliant working environment
Financial Management:
+ Support the Multi-Unit General Manager in achieving revenue and profit targets for the restaurant.
+ Monitor expenses, cost of goods sold (COGS), and labor costs, identifying areas for improvement and implementing cost-saving measures.
+ Analyze financial reports and key performance indicators to make data-driven decisions.
What You'll Need:
+ Proven experience in a leadership role in the quick service restaurant industry.
+ Strong leadership and communication skills with the ability to inspire and motivate teams.
+ Excellent customer service orientation with a focus on delivering exceptional experiences.
+ Knowledge of restaurant operations, food safety, and quality control standards.
+ Proficiency in financial management and the ability to analyze financial reports.
+ Flexible schedule, including the ability to work evenings, weekends, and holidays as needed.
+ Knowledge of HotSchedules/4th, Paycom and Micros is a plus
+ A background check and valid driver's license is required for this position.
Why Work for Us?
+ Competitive salary
+ Medical benefits
+ Meal discounts
+ Excellent training
+ Career growth
+ Fantastic culture and work environment
+ 401k matching
+ Flexible schedules
Join our team as aFull Service Co-Manager and contribute to the success of our vibrant quick service restaurant. If you are passionate about the food industry, possess strong leadership abilities, and thrive in a fast-paced environment, we encourage you to apply and be part of our growth journey.
Villa Restaurant Group is an equal opportunity employer
Job Details
Job Location
4034 Town Bar VVO - Newark, NJ
Description
Villa Restaurant Group- Quick service restaurants (Villa Italian Kitchen, South Philly Cheesesteaks and Fries, Green Leaf's and Bananas, Mo' Burger, Far East, Asian Chao, Tony + Benny's, Melt Shop etc.) and 40North full service restaurants (Piattino, Office Tavern Grill, NOM Mexican Table + Tequila Bar, Steelworks Wind Creek Casino, Blackhorse Tavern & Pub and Town Bar & Kitchen)is a multi-brand, multi-concept global restaurant group specializing in full service restaurants, quick serve restaurants with corporate and franchise operations.
We are seeking a dynamic and experiencedQuick Service Co-Managerto support the Multi-Unit General Manager in overseeing the day-to-day operations of our fast-paced quick service restaurant.
Asa Co-Manager, you will play a crucial role in providing leadership, driving operational excellence, and ensuring exceptional customer service. The ideal candidate should have a passion for the food industry, strong leadership skills, and the ability to thrive in a fast-paced environment.
What You'll Do:
Operational Support:
+ Collaborate with the Multi-Unit General Manager to ensure efficient restaurant operations, including food preparation, service, cleanliness, and maintenance.
+ Assist in managing inventory levels and coordinating with suppliers to maintain stock of essential items.
+ Oversee shift scheduling and labor management to ensure adequate staffing during peak hours.
Customer Service Excellence:
+ Uphold a customer-centric approach, ensuring all customers receive prompt and friendly service.
+ Assist in handling customer inquiries, feedback, and complaints in a professional and satisfactory manner.
+ Implement strategies to enhance the overall customer experience and build strong customer loyalty.
Team Leadership and Development:
+ Work with the Multi-Unit General Manager to lead and motivate the team, promoting a positive work environment and teamwork.
+ Assist in recruiting, training, and onboarding new employees to ensure they are well-equipped to perform their duties effectively.
+ Conduct regular performance evaluations and provide constructive feedback to support team members' growth and development.
Quality Control and Safety:
+ Maintain high standards of food quality, presentation, and safety in accordance with company guidelines and health regulations.
+ Collaborate with the kitchen staff to ensure consistent preparation and adherence to recipes and procedures.
+ Enforce health and safety protocols to create a secure and compliant working environment
Financial Management:
+ Support the Multi-Unit General Manager in achieving revenue and profit targets for the restaurant.
+ Monitor expenses, cost of goods sold (COGS), and labor costs, identifying areas for improvement and implementing cost-saving measures.
+ Analyze financial reports and key performance indicators to make data-driven decisions.
What You'll Need:
+ Proven experience in a leadership role in the quick service restaurant industry.
+ Strong leadership and communication skills with the ability to inspire and motivate teams.
+ Excellent customer service orientation with a focus on delivering exceptional experiences.
+ Knowledge of restaurant operations, food safety, and quality control standards.
+ Proficiency in financial management and the ability to analyze financial reports.
+ Flexible schedule, including the ability to work evenings, weekends, and holidays as needed.
+ Knowledge of HotSchedules/4th, Paycom and Micros is a plus
+ A background check and valid driver's license is required for this position.
Why Work for Us?
+ Competitive salary
+ Medical benefits
+ Meal discounts
+ Excellent training
+ Career growth
+ Fantastic culture and work environment
+ 401k matching
+ Flexible schedules
Join our team as aFull Service Co-Manager and contribute to the success of our vibrant quick service restaurant. If you are passionate about the food industry, possess strong leadership abilities, and thrive in a fast-paced environment, we encourage you to apply and be part of our growth journey.
Villa Restaurant Group is an equal opportunity employer
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