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A/B/C Level Service Technician- Black Gold Harley-Davidson
Freedom Powersports • Allen, TX 75013 • Posted 30+ days ago
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In-person • Full-time • $40,000-$110,000/yr • Mid Level
Job Highlights
Using AI ⚡ to summarize the original job post
As a Service Technician at Black Gold Harley-Davidson, you will be responsible for providing prompt, dependable, high-quality vehicle service to both internal and external customers. This role involves completing repair work within scheduled times, maintaining productivity, accepting work assignments, requesting parts, performing service, repair, and customization work according to factory specifications, and ensuring customer satisfaction. The position requires technical qualifications and offers a fun, relaxed work environment with opportunities for growth and a solid long-term career.
Responsibilities
- Provide prompt, dependable, high quality, vehicle service to internal & external customers.
- Complete repair work within the scheduled or allotted time period whenever possible.
- Maintain productivity (time spent working on billable jobs) as close to 100% as possible.
- Accept work assignments from Service Writer/Manager.
- Request parts for the job as early as possible when needs become known.
- Perform service, repair and customization work in accordance to factory specifications.
- Assist Service Writer, when requested, with writing up work orders, communication with customers, test riding, or any other issue which will help ensure customer satisfaction.
- Notify Service Writer/Manager of additional work needed or any delays in expected completion as soon as they become known.
- Ensure proper completion and filing of paperwork after job is finished.
- Keep work areas as clean as possible and assist others with maintaining shop cleanliness.
- Maintain technical qualification by completing any necessary training programs assigned by the Service Manager.
Qualifications
Required
- MMI or equivalent Harley-Davidson or Metric experience preferred.
- At least 1 year or more of dealership experience.
- Dependable, organized and self-motivated
- Own your tools to perform the tasks required at your proficiency level.
- Valid driver's license with motorcycle endorsement.
- Proficiency on multiple lifts.
- Minimal call backs.
- Focus on quality and customer service.
- Organization and attention to detail in a high-volume environment.
Full Job Description
Attention Harley Enthusiasts!! This is your opportunity to join a dynamic Harley-Davidson dealership.
+ Provide prompt, dependable, high quality, vehicle service to (internal & external) customers.
+ Complete repair work within the scheduled or allotted time period whenever possible. Continually improve this "efficiency" skill.
+ Maintain productivity (time spent working on billable jobs) as close to 100% as possible.
+ Accept work assignments from Service Writer/Manager.
+ Request parts for the job as early as possible when needs become known.
+ Perform service, repair and customization work in accordance to factory specifications.
+ Assist Service Writer, when requested, with writing up work orders, communication with customers, test riding, or any other issue which will help ensure customer satisfaction.
+ Notify Service Writer/Manager of additional work needed or any delays in expected completion as soon as they become known so that customer may be contacted and notified of the delay.
+ After job is finished ensure proper completion and filing of paperwork.
+ Keep work areas as clean as possible and assist others with maintaining shop cleanliness.
+ Maintain technical (PHD and other) qualification by completing any necessary training programs assigned to you by the Service Manager.
Our Facility:
+ Dyno available. Training provided.
+ Specialty tools supplied.
Requirements
Qualifications & Job Requirements:
+ MMI or equivalent Harley-Davidson or Metric experience preferred.
+ At least 1 year or more of dealership experience.
+ Dependable, organized and self-motivated
+ Own your tools to perform the tasks required at your proficiency level.
+ Valid driver's license with motorcycle endorsement.
+ Proficiency on multiple lifts.
+ Minimal call backs.
+ Focus on quality and customer service.
+ Organization and attention to detail in a high-volume environment.
Benefits
What RumbleOn / RideNow Powersports Offers You:
A fun, relaxed, and casual work environment with awesome people by your side working as a team to ensure the entire group's success! Plus...
+ Healthcare, Dental, & Vision Insurance (we pay a generous portion of employee Medical insurance!)
+ Life and disability insurance
+ Generous Vacation/PTO Plan
+ Employee discounts on purchases
+ Dedicated leadership team who supports and cares for employees
+ The opportunity for growth and a solid long term career...we promote from within!!
+ Competitive Pay Average annual total compensation range $40K-$110K
+ And more...
*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*·
+ Provide prompt, dependable, high quality, vehicle service to (internal & external) customers.
+ Complete repair work within the scheduled or allotted time period whenever possible. Continually improve this "efficiency" skill.
+ Maintain productivity (time spent working on billable jobs) as close to 100% as possible.
+ Accept work assignments from Service Writer/Manager.
+ Request parts for the job as early as possible when needs become known.
+ Perform service, repair and customization work in accordance to factory specifications.
+ Assist Service Writer, when requested, with writing up work orders, communication with customers, test riding, or any other issue which will help ensure customer satisfaction.
+ Notify Service Writer/Manager of additional work needed or any delays in expected completion as soon as they become known so that customer may be contacted and notified of the delay.
+ After job is finished ensure proper completion and filing of paperwork.
+ Keep work areas as clean as possible and assist others with maintaining shop cleanliness.
+ Maintain technical (PHD and other) qualification by completing any necessary training programs assigned to you by the Service Manager.
Our Facility:
+ Dyno available. Training provided.
+ Specialty tools supplied.
Requirements
Qualifications & Job Requirements:
+ MMI or equivalent Harley-Davidson or Metric experience preferred.
+ At least 1 year or more of dealership experience.
+ Dependable, organized and self-motivated
+ Own your tools to perform the tasks required at your proficiency level.
+ Valid driver's license with motorcycle endorsement.
+ Proficiency on multiple lifts.
+ Minimal call backs.
+ Focus on quality and customer service.
+ Organization and attention to detail in a high-volume environment.
Benefits
What RumbleOn / RideNow Powersports Offers You:
A fun, relaxed, and casual work environment with awesome people by your side working as a team to ensure the entire group's success! Plus...
+ Healthcare, Dental, & Vision Insurance (we pay a generous portion of employee Medical insurance!)
+ Life and disability insurance
+ Generous Vacation/PTO Plan
+ Employee discounts on purchases
+ Dedicated leadership team who supports and cares for employees
+ The opportunity for growth and a solid long term career...we promote from within!!
+ Competitive Pay Average annual total compensation range $40K-$110K
+ And more...
*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*·
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