Job Highlights
Using AI ⚡ to summarize the original job post
The Shift Manager at Jimmy John's manages a staff of approximately 3 to 15 employees, overseeing and evaluating their work, recommending promotions, transfers, or terminations based on performance. This role involves providing on-the-job training for new employees, managing food ordering, receipt, storage, and issuing, supervising food preparation and service, and ensuring world-class customer service. The Shift Manager also completes daily food preparation, closing procedures, and maintains the store's equipment and supplies.
Responsibilities
- Manages a staff of approximately 3 to 15 employees.
- Assigns, oversees, and evaluates work.
- Recommends promotion, transfer, or termination of employees based on performance.
- Provides on-the-job training for new employees.
- Delegates and is responsible for the ordering, receipt, storage, and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit.
- Assists in the supervision of the preparation, sales, and service of food.
- Forecasts food items and estimates what amount of each food item will be consumed per shift.
- Supervises food preparation and service operation while on duty.
- Assists in-shoppers during rush periods to ensure restaurant efficiency.
- Ensures that every customer receives world-class customer service.
- Routes deliveries and serves drivers to maximize delivery business and speed.
- Completes daily food preparation and closing procedures.
- Executes systems and procedures with 100% completeness and integrity.
- Completes daily and weekly paperwork.
- Responsible for 100% of the cash drawers at all times during the shift.
- Receives and stores product.
- Audits previous shift's systems and procedures for 100% integrity and completeness.
- Complete preventive maintenance and upkeep on store's equipment and supplies.
Qualifications
Required
- Must be able to read and write and communicate in English.
- Ability to establish priorities, work independently, and proceed with objectives with minimal supervision.
- Ability to handle and resolve customer threats and issues.
- Ability to handle and resolve employee issues.
- Skills to use a personal computer and various software packages (Word/Excel).
- Ability to handle stress and high-volume operations.
Full Job Description
Shift Managers have huge growth potential to become Assistant Managers and General Managers.
Manages a staff of approximately 3 to 15 employees. Assigns, oversees and evaluates work. Recommends promotion,
transfer, or termination of employees based on performance
- Provides on-the-job training for new employees
- Delegates and is responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning, and
paper supplies for the unit to ensure a minimum loss from waste or theft
- Assists in the supervision of the preparation, sales, and service of food
- Forecasts food items. Estimates what amount of each food item will be consumed per shift
- Supervises food preparation and service operation while on duty. Assists in-shoppers during rush periods to ensure
the maintenance of restaurant efficiency
- Assists in-shoppers in greeting customers, taking orders, using the cash register, assembling order and checking for
completeness and correctness
- Ensure that every customer receives world-class customer service
- Route deliveries and serve drivers to maximize delivery business and speed
- Completes daily food preparation (opening procedures, meat and vegetable slicing, bread production)
- Completes Closing Procedures
- Executes systems and procedures with 100% completeness and integrity
- Completes daily and weekly paperwork
- Responsible for 100% of the cash drawers at all times during the shift
- Receives and stores product
- Audits previous shift's systems and procedures for 100% integrity and completeness
- Complete preventive maintenance and upkeep on store's equipment and supplies
- Performs other related duties as required
- Acts and speaks in a professional manner
- Treats everyone they encounter with respect
**Requirements:**
Must be able to read and write and communicate in English
- Ability to establish priorities, work independently, and proceed with objectives with minimal supervision
- Ability to handle and resolve customer threats and issues
- Ability to handle and resolve employee issues
- Skills to use a personal computer and various software packages (Word/Excel)
- Ability to handle stress and high-volume operations
**Company Introduction**
We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's® mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!