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Eligibility Worker I / West Hollywood
Health Advocates • West Hollywood, CA 90069 • Posted today
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In-person • Full-time • $20.00-$25.50/hr • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
Eligibility Workers at Health Advocates assist patients/claimants in qualifying for governmental benefits such as Medi-Cal, VOC, SSI/SSDI, TPL, etc., by conducting telephone or bedside screening, completing applications, and following up with customers and county workers. They also update information in the hospital computer database and perform other duties as assigned.
Responsibilities
- Help qualify patients/claimants for governmental benefits (Medi-Cal, VOC, SSI/SSDI, TPL, etc.) within established guidelines
- Conduct telephone or bedside screening
- Complete applications
- Follow-up with customers and county workers for successful completion of cases
- Submit applications to appropriate offices
- Update information in hospital computer database
- Perform other duties as assigned
Qualifications
Required
- High School diploma or GED equivalent
- 1-2 years experience in customer service and/or office experience (e.g., call center/office or hospital, clinical or other healthcare environment) or any combination of experience, education, or training
- Basic office skills and computer literacy
- Ability to adapt and manage change in a fast-paced environment
- Must be able to type 30 wpm
Preferred
- Bilingual English/Spanish
Full Job Description
Health Advocates is seeking an Eligibility Worker I for a client hospital site in West Hollywood, CA .
WE OFFER PAID TRAINING!
Job Summary
Eligibility Workers help qualify patients/claimants for governmental benefits (Medi-Cal, VOC, SSI/SSDI, TPL, etc.) within established guidelines. Responsibilities include telephone or bedside screening, completing applications, follow-up with customers and county workers for successful completion of cases, submitting applications to appropriate offices, updating information in hospital computer database, and perform other duties as assigned.
Qualifications
• High School diploma or GED equivalent required
• 1-2 years experience in customer service and/or office experience (e.g. call center/office or hospital, clinical or other healthcare environment) or any combo of experience, education or training
• Bilingual English/Spanish a plus
• Basic office skills and computer literacy required
• Ability to adapt and manage change in a fast paced environment
• Must be able to type 30 wpm
Working Title: Case Manager I
Pay Rate: $20.00-$26.00 per hour (Depending on Relevant Experience)
Position Type: Full-time; Non-exempt
Schedule: Alternative work week schedule-Mon thru Thurs from 7:30 am to 5:00 pm & Fri 7:30 am to 12:30 pm
Other: We conduct assessment testing and post offer background checks
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