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System/Network Administrator Level 2

Base-2 Solutions, LLC • Fort Meade, MD • Posted 2 days ago

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In-person • Full-time • Senior Level

Job Highlights

Using AI ⚡ to summarize the original job post

Base-2 Solutions is seeking a System/Network Administrator Level 2 to provide support for the implementation, troubleshooting, and maintenance of Information Technology (IT) systems. This role involves managing IT system infrastructure, providing Tier 1 and Tier 2 problem identification and resolution, and supporting the dispatch system. The ideal candidate will have experience with Linux/CentOS operating systems, network components, and virtualization, among other skills.

Responsibilities

  • Provide support for the implementation, troubleshooting, and maintenance of IT systems.
  • Manage IT system infrastructure and processes related to these systems.
  • Provide support to IT systems including day-to-day operations, monitoring, and problem resolution.
  • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution.
  • Provide support for the escalation and communication of status to agency management and internal customers.
  • Support for the dispatch system and hardware problems and remain involved in the resolution process.
  • Configure and manage virtual and storage environments, Linux, UNIX, and Windows operating systems.
  • Install/load operating system software, troubleshoot, maintain integrity, and configure virtual, storage, and network components.
  • Implement operating systems enhancements to improve reliability and performance.

Qualifications

Required

  • Ten years experience as a system/network administrator.
  • Bachelor’s degree in a technical discipline from an accredited college or university.
  • TS/SCI with Full Scope Polygraph clearance.

Preferred

  • Experience with Linux/CentOS operating systems and operating system software implementation.
  • Experience with network components troubleshooting and configuration.
  • Support for the design of systems, mission architecture, and associated hardware.
  • Experience with system monitoring tools (e.g., HP Tools / OneView, Sitescope).
  • Virtualization experience.
  • Team collaboration and issue tracking tools experience (e.g., Atlassian Suite, GitHub, ServiceNow).

About Base-2 Solutions, LLC

Base-2 Solutions is a Washington, DC-based woman-owned small business specializing in Software Engineering, Cyber Security, Cloud Computing, Big Data, DevSecOps, and Data Analytics. They provide innovative IT solutions to government institutions and the defense industrial base, focusing on national security missions and supporting the Warfighter with secure and reliable software systems.

Full Job Description

​Base-2 Solutions is looking for a system/network administrator that provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages virtual and storage environments; Linux, UNIX and Windows operating systems; installs/loads operating system software, troubleshoots, maintains integrity; and configures virtual, storage and network components along with implementing operating systems enhancements to improve reliability and performance. Experience with some or all of the following:
  • Configure and manage Linux/CentOS operating systems and installs/loads operating system software along with implementing operating systems enhancements
  • Troubleshoot, maintain integrity of and configure network components
  • Support the design of systems, mission architecture and associated hardware
  • Analyze and resolve complex problems associated with server hardware, applications and software integration
  • System Monitoring tool experience (such as HP Tools / OneView, Sitescope, etc.)
  • Virtualization experience
  • Team collaboration and issue tracking tools such as Atlassian Suite (JIRA, Confluence), GitHub and ServiceNow
Requirements:
  • Ten (10) years experience as a system/network administrator is required.
  • Bachelor’s degree in a technical discipline from an accredited college or university is required.
  • Five (5) years of additional system/network administrator experience may be substituted for a bachelor’s degree.
  • TS/SCI with Full Scope Polygraph clearance is required.

Pay & Benefit Highlights Compensation

  • Above market fixed salary or hourly pay.
  • Up to $10,000 bonus for each referral.
  • Additional bonuses for exceptional performance, assisting with business development and company growth.
Health
  • 100% paid premiums for health insurance. Choose from over 80 gold-level medical plans from Aetna, CareFirst, Kaiser and UnitedHealthcare. Choose from PPO, EPO, POS, HMO, and HSA-compatible.
  • HSA and FSA options.
  • 100% paid premiums for dental insurance.
  • 100% paid premiums for vision insurance.
Income Protection
  • 100% paid premiums for short-term disability.
  • 100% paid premiums for long-term disability.
  • 100% paid premiums for accidental death & dismemberment.
  • 100% paid premiums for life insurance with a $200,000 max benefit.
Retirement
  • 8% company contribution to 401k with immediate vesting.
  • 401k pre-tax and Roth options.
Leave
  • Up to 20 days of flexible paid time off (PTO).
  • 11 days of paid floating holidays.
Work-Life Balance
  • Flexible work schedules including flex time and compressed work period.
  • Remote work including partial or fully remote (contract and project-dependent).
View our detailed Equal Opportunity Employer Base-2 Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.