Senior Program Manager (REMOTE)

Job Highlights

Using AI ⚡ to summarize the original job post

Responsibilities

• Works with partners to develop and drive service solutions and business case development across functional groups.
• Involved in the coordination of translating business strategy into work programs and processes.
• Reviews and provides input to high-level project planning and management.
• Accountable for the creation and development of technology solutions appropriate to business needs and objectives
• Oversees implementation of program, projects, or processes
• Creates and delivers monthly Program Management Reviews
• Ensures all business functions are appropriately and consistently defined and that these functions meet the objectives of the client.
• Drives stream of work reporting to customer.
• Develops status reports, controls project scope and economics, approves changes, and manages and resolves issues, risks, and conflicts.
• Serves as a single point of contact and the escalation point between technical teams.
• Demonstrates abilities as a leader, creating a positive work environment by monitoring workloads of the team while meeting client expectations.
• Accountable for senior level customer relationships and satisfaction
• Serve in a variety of roles to include, but not limited to proposal management, proposal writing, editing, and pricing.

Qualifications

Required

• Bachelor's degree in Business, Information Technology (IT) or a related field preferred or equivalent year of experience
• 10-15 years of progressive project and/or program management experience
• Experience managing a healthcare call center or nurse triage program
• Served in supervisory positions
• Strong leadership, interpersonal, organizational, and communication skills
• Experience managing and implementing programs, including identifying, maintaining, and/or adjusting the resources, overseeing the formal planning, tracking, and reporting of program performance
• Strong project management, communication, negotiation and facilitation skills
• Ability to work with various levels of the organization
• Experience with Information Technology and strong business analysis skills
• Knowledgeable about Military Healthcare environments
• Ability to work in a complex and fast-paced work environment
• Experienced with managing projects to delivery
• Able to build and maintain strong collaborative working rapport among multiple partners

About Sekon

SeKON is a woman-owned small business specializing in Federal health IT systems professional services advisory. With a focus on cultural, operational, and technical transformations, they offer expertise in Cyber Security, Data Analytics, Digital Transformation, and Health and Clinical Information Integration. Known for innovation and mission-focused success, SeKON's team is dedicated to solving problems effectively in the industry.