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Crew Member
Dunkin' • Solon, OH 44139 • Posted 30+ days ago
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In-person • Full-time • $11.00-$15.00/hr • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
Crew Members at Dunkin' are responsible for delivering great guest experiences. They work in a team environment to ensure guest satisfaction through operations excellence, adherence to brand standards, and maintaining a clean and safe workspace. This role offers flexible scheduling, health insurance, cash tips, hourly pay increases, and discounts.
Responsibilities
- Communicate appropriately with fellow team members, treating others fairly and with respect.
- Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift.
- Adhere to schedule and arrive ready to work on time.
- Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency.
- Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
- Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.
- Effectively execute restaurant standards and marketing initiatives.
- Prepare all products following appropriate recipes and procedures.
- Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.
Qualifications
Required
- Must be able to fluently speak/read English
- Capable of counting money and making change
- Able to operate restaurant equipment (minimum age requirements may apply)
- Must be at least 17 years old
About Dunkin'
Dunkin is a renowned coffee and baked goods chain known for its famous Iced Coffee and a wide range of bakery favorites. They also offer ready-to-drink iced coffee and milk beverages in delicious flavors like Mocha, French Vanilla, Espresso, and Original. Whether you need a morning energy boost or a delightful treat throughout the day, Dunkin provides a convenient and flavorful experience for customers on-the-go.
Full Job Description
**CREW MEMBER**
Crew Members are responsible for delivering great guest experiences.
**Wages** : $11/hr - $16/hr
**Benefits:**
+ Flexible Schedule, No late nights
+ Health Insurance
+ Cash tips to take home daily
+ Hourly Pay Increase after 90 days
+ Free Specialty Beverage/Meal during shift
+ Discounts even when you're not working
+ Room to grow from within as many new locations are in development currently or the existing ones
**Responsibilities Include:**
**Team Environment:**
+ Communicate appropriately with fellow team members, treating others fairly and with respect.
+ Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift.
+ Adhere to schedule and arrive ready to work on time.
**Operations Excellence for Guest Satisfaction:**
+ Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency.
+ Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
+ Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.
**Profitability:**
+ Effectively execute restaurant standards and marketing initiatives.
+ Prepare all products following appropriate recipes and procedures.
+ Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.
**Qualifications:**
**Skills**
+ Must be able to fluently speak/read English
+ Capable of counting money and making change
+ Able to operate restaurant equipment (minimum age requirements may apply)
+ Must be at least 17 years old
**Required Competencies**
+ Guest Focus - anticipate and understand guests' needs and exceed their expectations.
+ Passion for Results - set compelling targets and deliver on commitments.
+ Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment.
_This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC._
_You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee_ will _be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees._
_The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license_
Crew Members are responsible for delivering great guest experiences.
**Wages** : $11/hr - $16/hr
**Benefits:**
+ Flexible Schedule, No late nights
+ Health Insurance
+ Cash tips to take home daily
+ Hourly Pay Increase after 90 days
+ Free Specialty Beverage/Meal during shift
+ Discounts even when you're not working
+ Room to grow from within as many new locations are in development currently or the existing ones
**Responsibilities Include:**
**Team Environment:**
+ Communicate appropriately with fellow team members, treating others fairly and with respect.
+ Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift.
+ Adhere to schedule and arrive ready to work on time.
**Operations Excellence for Guest Satisfaction:**
+ Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency.
+ Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
+ Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.
**Profitability:**
+ Effectively execute restaurant standards and marketing initiatives.
+ Prepare all products following appropriate recipes and procedures.
+ Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.
**Qualifications:**
**Skills**
+ Must be able to fluently speak/read English
+ Capable of counting money and making change
+ Able to operate restaurant equipment (minimum age requirements may apply)
+ Must be at least 17 years old
**Required Competencies**
+ Guest Focus - anticipate and understand guests' needs and exceed their expectations.
+ Passion for Results - set compelling targets and deliver on commitments.
+ Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment.
_This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC._
_You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee_ will _be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees._
_The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license_
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