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Operations Manager

Real World Technologies Inc • Janesville, WI 53546 • Posted 30+ days ago via ZipRecruiter

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In-person • Full-time • Mid Level Manager

Job Highlights

Using AI ⚡ to summarize the original job post

Real World Technologies Inc. is seeking a dynamic and experienced Operations Manager to oversee day-to-day operations, ensuring efficiency, productivity, and excellence in service delivery. This role involves overseeing project management, procurement, inventory management, and logistics, as well as leading a team of technicians and support staff. The ideal candidate will have a strong focus on quality control and customer satisfaction, with a passion for security technology in a fast-paced environment.

Responsibilities

  • Oversee all aspects of operations, including project management, procurement, inventory management, and logistics.
  • Develop and implement strategies to optimize operational processes and enhance efficiency.
  • Manage and lead a team of technicians and support staff, providing guidance, coaching, and support as needed.
  • Monitor key performance indicators (KPIs) and metrics to track progress and identify areas for improvement.
  • Collaborate with other departments, including sales, finance, and technical support, to ensure seamless coordination and communication.
  • Maintain a strong focus on quality control and customer satisfaction, striving to exceed expectations at every opportunity.
  • Stay updated on industry trends, best practices, and emerging technologies to inform decision-making and drive innovation.

Qualifications

Required

  • Bachelor's degree in business administration, operations management, or a related field (preferred).
  • Proven experience in operations management, preferably in the security technology industry.
  • Strong leadership and management skills, with the ability to motivate and inspire a team.
  • Excellent organizational and problem-solving abilities, with a keen attention to detail.
  • Effective communication and interpersonal skills, with the ability to build and maintain positive relationships with clients and colleagues.
  • Proficiency in Microsoft Office Suite and other relevant software applications.
  • Flexibility to adapt to changing priorities and deadlines in a dynamic work environment.

Preferred

  • Knowledge of Kantech, Verkada, Doorking, and DSC products

Full Job Description

Job Description

Job Description
Company:** Real World Technologies Inc.



**Location:** Janesville, WI, 53546



**About Us:**
Real World Technologies Inc. is a leading provider of access control and security solutions, specializing in Kantech global and corporate editions. We are also factory-trained in Verkada, Doorking, and Net Axis systems, offering comprehensive services to our clients. With a focus on quality, reliability, and innovation, we strive to deliver exceptional security solutions tailored to meet the unique needs of our customers.



**Position Overview:**
We are seeking a dynamic and experienced Operations Manager to join our team in Janesville, WI. The Operations Manager will play a key role in overseeing the day-to-day operations of our company, ensuring efficiency, productivity, and excellence in service delivery. This is an exciting opportunity for an individual who is passionate about security technology and thrives in a fast-paced environment.



**Responsibilities:**
- Oversee all aspects of operations, including project management, procurement, inventory management, and logistics.
- Develop and implement strategies to optimize operational processes and enhance efficiency.
- Manage and lead a team of technicians and support staff, providing guidance, coaching, and support as needed.
- Monitor key performance indicators (KPIs) and metrics to track progress and identify areas for improvement.
- Collaborate with other departments, including sales, finance, and technical support, to ensure seamless coordination and communication.
- Maintain a strong focus on quality control and customer satisfaction, striving to exceed expectations at every opportunity.
- Stay updated on industry trends, best practices, and emerging technologies to inform decision-making and drive innovation.



**Requirements:**
- Bachelor's degree in business administration, operations management, or a related field (preferred).
- Proven experience in operations management, preferably in the security technology industry.
- Strong leadership and management skills, with the ability to motivate and inspire a team.
- Excellent organizational and problem-solving abilities, with a keen attention to detail.
- Effective communication and interpersonal skills, with the ability to build and maintain positive relationships with clients and colleagues.
- Proficiency in Microsoft Office Suite and other relevant software applications.
- Flexibility to adapt to changing priorities and deadlines in a dynamic work environment.
- Knowledge of Kantech, Verkada, Doorking, and DSC products is a plus.



**Benefits:**
- Competitive salary commensurate with experience
- Comprehensive benefits package, including health insurance and retirement plans
- Opportunities for professional development and advancement
- Positive and supportive work environment
- Exciting projects and cutting-edge technology



Join our team and make a difference in the world of security technology! If you are a motivated and results-oriented professional with a passion for excellence, we want to hear from you. Apply today by submitting your resume and cover letter outlining your qualifications and relevant experience. We look forward to welcoming you to the Real World Technologies Inc. family!