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Trainee Sales Manager
SCI Shared Resources, LLC • Salem, OR 97311 • Posted 30+ days ago
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In-person • Full-time • Entry Level
Job Highlights
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The Trainee Sales Manager at SCI Shared Resources, LLC is responsible for developing a well-trained sales staff that meets or exceeds sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures. This role involves staff management and leadership, market share development, expense management, operations support, and compliance with sales practices and regulations.
Responsibilities
- Meet and exceed established location sales quotas
- Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures
- Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers
- Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service
- Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community
- Analyze and be aware of competitor pricing
- Plan and participate in community events designed to develop prospects and heighten awareness of the location
- Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws
- Approve all discounts offered to customers
- Prepare reports that demonstrate compliance with financial controls
- Maintain all marketing materials, training manuals, sales equipment and other sales supplies
- Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies
- Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public
- Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure
- Ensure compliance of sales practices with federal, state/provincial and local regulations
Qualifications
Required
- High school or equivalent
- Valid state/province driver's license with good driving record
- Insurance license as required by state/province law and as prescribed by each state board
- Working knowledge of Windows-based PC environment and MS office applications
Preferred
- Bachelor's degree
- Sales experience
- Sales Counselor and sales supervisory experience
- Experience presenting, training, coaching and motivating salespeople and sales forces
- Knowledge of Customer Relationship Management systems
About SCI Shared Resources, LLC
Dignity Memorial, a subsidiary of Service Corporation International (SCI), is North America's largest provider of funeral and cemetery services. With over 2,000 locations in the United States and Canada, Dignity Memorial offers funeral services, cremation options, burial services, pre-planning, grief support, and cemetery services with a focus on respect and compassion for families during difficult times.
Full Job Description
Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.
**JOB RESPONSIBILITIES**
**Staff Management and Leadership**
+ Meet and exceed established location sales quotas
+ Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures
+ Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers
+ Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service
**Market Share**
+ Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community
+ Analyze and be aware of competitor pricing
+ Plan and participate in community events designed to develop prospects and heighten awareness of the location
**Expense Management**
+ Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws
+ Approve all discounts offered to customers
+ Prepare reports that demonstrate compliance with financial controls
**Operations Support**
+ Maintain all marketing materials, training manuals, sales equipment and other sales supplies
+ Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies
+ Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public
**Compliance**
+ Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure
+ Ensure compliance of sales practices with federal, state/provincial and local regulations
**MINIMUM REQUIREMENTS**
**Education**
+ High school or equivalent
+ Bachelor's degree preferred
**Experience**
+ Sales experience not required
+ Sales Counselor and sales supervisory experience preferred
+ Experience presenting, training, coaching and motivating salespeople and sales forces a plus
**Licenses**
+ Valid state/province driver's license with good driving record
+ Insurance license as required by state/province law and as prescribed by each state board
**Knowledge, Skills and Abilities**
+ Working knowledge of Windows-based PC environment and MS office applications
+ Knowledge of Customer Relationship Management systems a plus
+ Ability to maintain confidentiality
+ Ability to work beyond standard business hours when necessary to service customers
+ Ability to set goals for employees that are challenging but achievable
Postal Code: 97302-4205
Category (Portal Searching): Sales
Job Location: US-OR - Salem
Job Profile ID: S00107
Time Type: Full time
Location Name: Howell, Edwards, Doerksen with Rigdon-Ransom Funeral Directors
Consider the possibilities of joining a Great Place to Work!
Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.
**JOB RESPONSIBILITIES**
**Staff Management and Leadership**
+ Meet and exceed established location sales quotas
+ Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures
+ Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers
+ Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service
**Market Share**
+ Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community
+ Analyze and be aware of competitor pricing
+ Plan and participate in community events designed to develop prospects and heighten awareness of the location
**Expense Management**
+ Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws
+ Approve all discounts offered to customers
+ Prepare reports that demonstrate compliance with financial controls
**Operations Support**
+ Maintain all marketing materials, training manuals, sales equipment and other sales supplies
+ Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies
+ Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public
**Compliance**
+ Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure
+ Ensure compliance of sales practices with federal, state/provincial and local regulations
**MINIMUM REQUIREMENTS**
**Education**
+ High school or equivalent
+ Bachelor's degree preferred
**Experience**
+ Sales experience not required
+ Sales Counselor and sales supervisory experience preferred
+ Experience presenting, training, coaching and motivating salespeople and sales forces a plus
**Licenses**
+ Valid state/province driver's license with good driving record
+ Insurance license as required by state/province law and as prescribed by each state board
**Knowledge, Skills and Abilities**
+ Working knowledge of Windows-based PC environment and MS office applications
+ Knowledge of Customer Relationship Management systems a plus
+ Ability to maintain confidentiality
+ Ability to work beyond standard business hours when necessary to service customers
+ Ability to set goals for employees that are challenging but achievable
Postal Code: 97302-4205
Category (Portal Searching): Sales
Job Location: US-OR - Salem
Job Profile ID: S00107
Time Type: Full time
Location Name: Howell, Edwards, Doerksen with Rigdon-Ransom Funeral Directors
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