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Fleet Service Coordinator
Gabrielli Truck Sales • JOHN F KENNEDY AIRPORT, NY 11430 • Posted 2 days ago
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In-person • Full-time • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
Gabrielli Truck Leasing and Rental is seeking a Fleet Service Coordinator for their daytime operations. The role involves acting as the primary coordinator for leasing & rental trucks, monitoring multiple maintenance systems, assisting in scheduling maintenance, and handling service and warranty reports. The position requires flexibility to cover after-hours shifts and offers steady full-time work.
Responsibilities
- Answer the customer service line and complete intake sheet.
- Assess and assign open events.
- Verify proper authorization has been obtained to dispatch the event.
- Assign appropriate and nearest vendor to make requested repairs.
- Advise the customer of the estimated time of arrival on the event and follow instructions per their requirements.
- Inform supervisor on duty of any delays with the vendors estimated time of arrival or problems with repairs.
- Work with Follow Up to address problems as they arise.
- Handle over flow of new inbound events.
- Assist Follow Up representatives as needed and as time permits.
- Assist in resolving customer inquiries.
- Other duties and projects, as assigned.
Qualifications
Required
- Diesel Mechanical Experience a plus.
- Customer Service and Communications Experience a must.
- Strong computer & organization skills, including Microsoft Office, Internet Browser, Fleet Management Software.
- Full Daytime position but must be flexible to cover After-Hours weekend/overnight shift if needed.
- Must be available to willing to adapt.
- Be motivated, proactive, focused and well organized.
- Maintain high level of professionalism.
- High School Diploma or equivalent (GED).
- Pass background and drug test.
- Must be authorized to work in the United States.
Full Job Description
Fleet Service Coordinator
Gabrielli Truck Leasing and Rental is currently seeking a daytime Fleet Service Coordinator.
Job Description :
• Act as the primary Fleet Service Coordinator for our Leasing & Rental trucks, monitoring multiple Maintenance Systems
• Gathers all necessary information to make informed decisions on the best course of action to resolve the service event.
• Assist in scheduling Preventative / Proactive Maintenance with customers & repair facilities.
• Monitor, review & update Service & Warranty reports.
• Able to fill in for After-Hours shift in the event of a call out or scheduled vacation.
Responsibilities :
• Answer the customer service line and complete intake sheet.
• Assess and assign open events.
• Verify proper authorization has been obtained to dispatch the event.
• Assign appropriate and nearest vendor to make requested repairs.
• Advise the customer of the estimated time of arrival on the event and follow instructions per their requirements.
• Inform supervisor on duty of any delays with the vendors estimated time of arrival or problems with repairs.
• Work with Follow Up to address problems as they arise.
• Handle over flow of new inbound events.
• Assist Follow Up representatives as needed and as time permits.
• Assist in resolving customer inquiries.
• Other duties and projects, as assigned.
Requirements:
• Diesel Mechanical Experience a plus.
• Customer Service and Communications Experience a must.
• Strong computer & organization skills, including, but not limited to: Microsoft Office, Internet Browser, Fleet Management Software
• Full Daytime position but must be flexible to cover After-Hours weekend/ overnight shift if needed.
• Must be available to willing to adapt
• Be motivated, proactive, focused and well organized
• Maintain high level of professionalism.
• High School Diploma or equivalent (GED)
• Pass background and drug test
• Must be authorized to work in the United States
We Looking for candidates who are willing to grow with our continuously expanding company.
Steady Full Time Work!
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