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Outside Sales Representative - Los Angeles
Home Depot • Los Angeles, CA 90006 • Posted 30+ days ago
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In-person • Full-time • $72,000-$90,000/yr • Mid Level
Job Highlights
Using AI ⚡ to summarize the original job post
The Outside Sales Representative at Home Depot is responsible for driving incremental sales growth and profitability through account relationships, focusing on new business development. This role involves monitoring key performance indicators for assigned professional customers, meeting or exceeding financial performance goals, and utilizing customer satisfaction results to improve competitive position. The position requires collaboration with the Regional Pro Sales Manager and Pro Sales Manager, as well as engaging in cross-functional collaboration, cultivating new sales relationships, and managing customer relationships using Salesforce.
Responsibilities
- Participate in district/regional meetings as needed and communicate weekly activities with Pro Sales Manager.
- Drive incremental sales growth by cultivating business relationships with assigned customer portfolios and prospecting to drive incremental sales growth.
- Partner with Pro Account Expeditor to drive an end-to-end quoting, ordering, and transaction experience for customers.
- Utilize local community events to continuously represent The Home Depot Pro brand and drive new business.
- Sell all products and services available from the enterprise, including Commercial Credit options, Volume Pricing Program, delivery, will call pickup, and website ordering.
- Establish effective partnerships with assigned customers by completing a minimum of 10 sales call appointments per week.
- Develop strategies focused on expanding customer base within defined sales territory.
- Produce new account revenue in line with current organization through individual targets/quotas.
- Utilize Salesforce to plan future sales call activity, manage ongoing customer communications, and maintain a healthy sales pipeline.
- Conduct initial customer meetings and build relationships, selling The Home Depot value proposition and win opportunity to quote materials.
- Prospect for new business leveraging leads provided by internal Sales Development team as well as leads generated in the field via existing customer relationships, stores, and within the community.
Qualifications
Required
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
- High school diploma or GED.
- 2 years of work experience.
Preferred
- Working knowledge of Microsoft Office Suite
- Excellent written and verbal communication skills
- 5 years of professional work experience
- 2 years account management/sales management experience
- 2 plus years home improvement or home building industry experience
- Successful professional growth in a high paced retail environment
- Computer literacy with Microsoft Office programs
- Strong ability to create and cultivate an active network of relationships both inside and outside the organization
- Ability to leverage relationships to accomplish sales and profitability goals
- Deep understanding of Pro customer needs with a focus on fulfilling 100% of their product, credit, and performance requirements
- Determine how each customer would prefer to be served and tailor communications and customer-facing activities appropriately
- Strong leadership and negotiation skills; ability to persuade or influence others
- Excellent communication skills (verbal, written) and able to communicate globally
About Home Depot
The Home Depot, Inc., often simply referred to as Home Depot, is an American multinational home improvement retail corporation that sells tools, construction products, appliances, and services, including fuel and transportation rentals. Home Depot is the largest home improvement retailer in the United States. In 2021, the company had 490,600 employees and more than $151 billion in revenue. The company is headquartered in unincorporated Cobb County, Georgia, with an Atlanta mailing address. It operates many big-box format stores across the United States (including the District of Columbia, Guam, Puerto Rico and the U.S. Virgin Islands); all 10 provinces of Canada; and all 32 Mexican states and Mexico City. MRO company Interline Brands (now The Home Depot Pro) is also owned by The Home Depot, with 70 distribution centers across the United States. It is the sixth largest United States–based employer globally.
Full Job Description
**Position Purpose:**
The Outside Sales Representative is responsible for driving incremental sales growth and profitability through account relationships, specifically focusing on new business development. The OSR will monitor key performance indicators for assigned professional customers and meet or exceed financial performance to plan by working with the Regional Pro Sales Manager and Pro Sales Manager. OSRs review pertinent Pro customer satisfaction results to understand customers' perspectives and use the information to drive local decisions and strategies to improve competitive position.
**Key Responsibilities:**
+ 10% - Cross-Functional Collaboration - Participate in district/regional meetings as needed. Communicate weekly activities with Pro Sales Manager.
+ 60% - Cultivate Net New Sales Relationships - Drive incremental sales growth by cultivating business relationships with assigned customer portfolios and prospecting to drive incremental sales growth. Partner with Pro Account Expeditor as a daily point of contact to drive an end-to-end quoting, ordering, and transaction experience for customers. Utilize local community events to continuously represent The Home Depot Pro brand and drive new business. Sell all products and services available from the enterprise, including Commercial Credit options, Volume Pricing Program, delivery, will call pickup, and website ordering. Establish effective partnerships with assigned customers by completing a minimum of 10 sales call appointments per week. Develop strategies focused on expanding customer base within defined sales territory. Produce new account revenue in line with current organization through individual targets/quotas.
+ 10% - Customer Relationship Management - Utilize Salesforce to plan future sales call activity, manage ongoing customer communications, and maintain a healthy sales pipeline.
+ 20% - Sales Prospecting - Conduct initial customer meetings and build relationships, selling The Home Depot value proposition and win opportunity to quote materials. Prospect for new business leveraging leads provided by internal Sales Development team as well as leads generated in the field via existing customer relationships, stores, and within the community.
**Direct Manager/Direct Reports:**
+ This Position typically reports to Pro Sales Manager
+ This Position has 0 Direct Reports
**Travel Requirements:**
+ Typically requires overnight travel 20% to 50% of the time.
**Physical Requirements:**
+ Most of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).
**Working Conditions:**
+ Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes that cause noticeable discomfort or a moderate risk of accident or illness.
**Minimum Qualifications:**
+ Must be eighteen years of age or older.
+ Must be legally permitted to work in the United States.
**Preferred Qualifications:**
+ Working knowledge of Microsoft Office Suite
+ Excellent written and verbal communication skills
+ 5 years of professional work experience
+ 2 years account management/sales management experience
+ 2 plus years home improvement or home building industry experience
+ Successful professional growth in a high paced retail environment
+ Computer literacy with Microsoft Office programs
+ Demonstrates a strong ability to create and cultivate an active network of relationships both inside and outside the organization
+ Ability to leverage relationships to accomplish sales and profitability goals
+ Deep understanding of Pro customer needs with a focus on fulfilling 100% of their product, credit, and performance requirements
+ Determine how each customer would prefer to be served and tailor communications and customer-facing activities appropriately
+ Strong leadership and negotiation skills; ability to persuade or influence others
+ Excellent communication skills (verbal, written) and able to communicate globally
**Minimum Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
**Preferred Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
**Minimum Years of Work Experience:**
+ 2
**Preferred Years of Work Experience:**
+ 5
**Minimum Leadership Experience:**
+ None
**Preferred Leadership Experience:**
+ None
**Certifications:**
+ None
**Competencies:**
+ Action Oriented
+ Being Resilient
+ Persuades
+ Builds Networks
+ Communicates Effectively
+ Customer Focus
+ Drives Results
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $72,000.00 - $90,000.00
The Outside Sales Representative is responsible for driving incremental sales growth and profitability through account relationships, specifically focusing on new business development. The OSR will monitor key performance indicators for assigned professional customers and meet or exceed financial performance to plan by working with the Regional Pro Sales Manager and Pro Sales Manager. OSRs review pertinent Pro customer satisfaction results to understand customers' perspectives and use the information to drive local decisions and strategies to improve competitive position.
**Key Responsibilities:**
+ 10% - Cross-Functional Collaboration - Participate in district/regional meetings as needed. Communicate weekly activities with Pro Sales Manager.
+ 60% - Cultivate Net New Sales Relationships - Drive incremental sales growth by cultivating business relationships with assigned customer portfolios and prospecting to drive incremental sales growth. Partner with Pro Account Expeditor as a daily point of contact to drive an end-to-end quoting, ordering, and transaction experience for customers. Utilize local community events to continuously represent The Home Depot Pro brand and drive new business. Sell all products and services available from the enterprise, including Commercial Credit options, Volume Pricing Program, delivery, will call pickup, and website ordering. Establish effective partnerships with assigned customers by completing a minimum of 10 sales call appointments per week. Develop strategies focused on expanding customer base within defined sales territory. Produce new account revenue in line with current organization through individual targets/quotas.
+ 10% - Customer Relationship Management - Utilize Salesforce to plan future sales call activity, manage ongoing customer communications, and maintain a healthy sales pipeline.
+ 20% - Sales Prospecting - Conduct initial customer meetings and build relationships, selling The Home Depot value proposition and win opportunity to quote materials. Prospect for new business leveraging leads provided by internal Sales Development team as well as leads generated in the field via existing customer relationships, stores, and within the community.
**Direct Manager/Direct Reports:**
+ This Position typically reports to Pro Sales Manager
+ This Position has 0 Direct Reports
**Travel Requirements:**
+ Typically requires overnight travel 20% to 50% of the time.
**Physical Requirements:**
+ Most of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).
**Working Conditions:**
+ Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes that cause noticeable discomfort or a moderate risk of accident or illness.
**Minimum Qualifications:**
+ Must be eighteen years of age or older.
+ Must be legally permitted to work in the United States.
**Preferred Qualifications:**
+ Working knowledge of Microsoft Office Suite
+ Excellent written and verbal communication skills
+ 5 years of professional work experience
+ 2 years account management/sales management experience
+ 2 plus years home improvement or home building industry experience
+ Successful professional growth in a high paced retail environment
+ Computer literacy with Microsoft Office programs
+ Demonstrates a strong ability to create and cultivate an active network of relationships both inside and outside the organization
+ Ability to leverage relationships to accomplish sales and profitability goals
+ Deep understanding of Pro customer needs with a focus on fulfilling 100% of their product, credit, and performance requirements
+ Determine how each customer would prefer to be served and tailor communications and customer-facing activities appropriately
+ Strong leadership and negotiation skills; ability to persuade or influence others
+ Excellent communication skills (verbal, written) and able to communicate globally
**Minimum Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
**Preferred Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
**Minimum Years of Work Experience:**
+ 2
**Preferred Years of Work Experience:**
+ 5
**Minimum Leadership Experience:**
+ None
**Preferred Leadership Experience:**
+ None
**Certifications:**
+ None
**Competencies:**
+ Action Oriented
+ Being Resilient
+ Persuades
+ Builds Networks
+ Communicates Effectively
+ Customer Focus
+ Drives Results
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $72,000.00 - $90,000.00
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