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IT System Analyst ? 100% remote in Texas

HEALTH AND HUMAN SERVICES COMMISSION • Remote • Posted 30+ days ago

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Remote • Full-time • Temporary • Mid Level

Job Highlights

Using AI ⚡ to summarize the original job post

This is a temporary, 100% remote position within the Health and Human Services Commission in Texas, funded by federal funding with the potential to become permanent. The role involves complex computer system analysis, including planning, analyzing, and designing user requirements, test plans and scripts, procedures, utility programs, charts, diagrams, tables, and flowcharts. The position also includes troubleshooting, problem-solving, and potentially some development. Effective communication of technical, business, and system requirements is crucial, along with participation in cross-functional teams.

Responsibilities

  • Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
  • Supports complex systems to meet customer needs, including analyzing production problems, problem solving, and ongoing maintenance and enhancements to both software and hardware.
  • Ensures systems or products are successfully installed and tested.
  • Prepares and implements test plans and scripts to ensure quality products or modifications are implemented.
  • Trains other technical support staff or customers in successful modifications or implementation to software systems.
  • Designs and/or codes complex new programs or modifies existing programs.
  • Analyzes work requests using the Help desk remedy process to determine estimated hours and costs of work effort and duration.
  • Develops, submits, and maintains all necessary documents according to Project Management Life Cycle, System Development Life Cycle, and Governance Processes.
  • Evaluates existing and proposed computer applications to verify business requirements, system requirements, and equipment configurations are considered.
  • Uses initiative and independent judgment on an ongoing basis.

About HEALTH AND HUMAN SERVICES COMMISSION

HHS.gov, or the U.S. Department of Health and Human Services, is a government agency based in Washington, D.C. It focuses on public health, healthcare, social services, and scientific research to protect the health and well-being of Americans. The agency collaborates globally to address health challenges and is a key player in the healthcare industry.

Full Job Description

Job/Position Description*This is a temporary position that is currently funded by federal funding and has the potential to become a permanent position.*Works under the supervision of the IT Manager performing complex computer system analysis work. Work involves planning, analyzing, and designing user requirements, test plans and scripts, procedures, utility programs, charts, diagrams, tables, and flowcharts. Work Includes troubleshooting and solving problems and may involve some development. Effectively develops and communicates technical, business, and system requirements, SDLC to staff charged with acquiring, developing, and/or implementing products and services. Interacts with the customers to understand the business needs and to effectively communicate the technical solutions to the customer in terms they can understand. Participates effectively on cross-functional teams. Work is performed under general supervision with moderate latitude for the use of initiative and independent judgment. May train others. This position is classified as a fulltime position (40 hours a week). Work outside of regular hours may be required. Travel to other work location may be required. Performs other duties as assigned. This position is eligible for remote / work from home anywhere in Texas Essential Job FunctionsAttends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.(45%) Responsible for supporting complex systems to meet customer needs. Includes analyzing production problems as described by the customer, senior analyst, software vendor, and/or customer support staff, problem solving to keep the customerand#146;s applications operational and ongoing maintenance and enhancements to both software and hardware. Ensures systems or products are successfully installed and tested. Prepares and implements test plans, and scripts to ensure quality products or modifications are implemented. Adequately trains other technical support staff, or customer in the successful modifications or implementation to software systems. Will design and/or code complex new programs or modify existing programs.(40%) Responsible for analyses of assigned work requests, using the Help desk remedy process to determine estimated hours and costs of work effort and duration. Develops, submits and maintains all necessary documents according to the appropriate Project Management Life Cycle, System Development Life Cycle, and Governance Processes. Documentation efforts include creating documents, obtaining document approval signatures, and recording documents. Examples are business requirements, cost estimates, change advisory board, project plans, work plans, test plans, system requirements, design documents, data dictionary, entity relation diagrams, flowcharts, and proposals. May recommend acquisition of commercial products and/or services, when cost effective, to achieve objectives.(5%) Evaluates existing and proposed computer applications to verify business requirements, system requirements, and equipment configurations are considered. Analyzes complex business processes, equipment, and techniques for applicability, reliability, efficiency, speed, cost, flexibility, and meeting customer needs. These duties include coordinating applications interfaces with other areas within the Department, between vendor owned systems, as well as between State Agencies with the coordination of management.(5%) Uses initiative and independent judgment on an on-going basis https://jobshrportal.hhsc.state.tx.us/ENG/CareerPortal/job_profile.cfm?szOrderID=607990 Copy the URL in the preceding sentence to an Internet Explorer browser to apply to the job directly through the Texas Health and Human Services Career Portal.