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Team Manager, IT - Epic Technical Team

Highmark Health • Richmond, VA 23274 • Posted 30+ days ago

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In-person • Full-time • $78,900-$146,000/yr • Mid Level Manager

Job Highlights

Using AI ⚡ to summarize the original job post

This job involves managing activities of various IT personnel, including personnel actions such as promotions, hiring, and terminations. The role includes developing talent, managing resources, cultivating staff capabilities, coordinating and planning work, and managing performance. The Team Manager is responsible for overseeing daily operations, controlling expenses, and being involved in the coordination, implementation, problem-solving, communication, and training of new technologies and processes.

Responsibilities

  • Provides subject-matter direction and guidance to lower-level staff
  • Trains, develops, and mentors staff
  • Assigns, monitors, and reviews progress and accuracy of work
  • Provides technical leadership in first-line resolution of complex technical problems
  • Provides Staff Management oversight including hiring, promotions, and performance reviews
  • Adheres to Departmental budgeting and fiscal responsibilities
  • Provides deep expertise in assigning and overseeing work of staff
  • Communicates effectively with all levels of the organization
  • Actively participates in project teams and manages project details
  • Promotes continuous improvement of processes and delivery of results
  • Provides leadership during periods of transition as the organization changes

Qualifications

Required

  • Bachelor's Degree in Computer Science, Information Science or closely related discipline
  • 3 years of experience as a developer
  • Experience with Project Management tools
  • Experience with databases
  • Experience with multiple coding languages

Preferred

  • Master's Degree
  • Epic Technical Experience

About Highmark Health

Highmark Health is a prominent healthcare company in the United States, offering health insurance plans, healthcare services, and hospital networks. It operates under the Highmark Blue Cross Blue Shield brand, providing coverage for individuals, families, and businesses, along with dental and vision insurance, Medicare plans, and a network of hospitals including Allegheny Health Network. Highmark Health is focused on delivering high-quality healthcare services, improving population health, and investing in digital health technologies to enhance patient care and wellness.

Full Job Description

**Company :**

enGen

**Job Description :**

**JOB SUMMARY**

This job manages activities of various IT personnel. Makes decisions on personnel actions (promotions, hiring, terminations, etc.) Develops talent, Addresses resource management, cultivates capabilities of staff, planning and coordination of work, and managing performance. Responsible for the oversight of the daily operations. Controls expenses within the operating unit and is responsible for meeting budget goals. Actively involved in the coordination, implementation, problem solving, communication, and training of new technologies and processes, as they are developed and moved into the environment.

**ESSENTIAL RESPONSIBILITIES**

1. Provides subject-matter direction and guidance to lower-level staff

- Trains, develops, and mentors staff

- Assigns, monitors, and reviews progress and accuracy of work

- Provides technical leadership in first-line resolution of complex technical problems

2. Provides Staff Management oversight

- Hires, promotes, separates or makes recommendations regarding same

- Conducts performance reviews and assesses, manages performance

- Engages in skills assessments and promotes professional development of staff

- Assigns tasks, schedules work and establishes priorities

3. Adheres to Departmental budgeting and fiscal responsibilities

- Oversees process for recording hours

- Schedules work and assignments to maximize appropriate use of resources

Optimizes the utilization of resources by applying appropriate concepts, technologies and workflows

4. Provides deep expertise in assigning and overseeing work of staff. Visualizes, articulates, and solves moderately complex problems/issues

- Communicates effectively with all levels of the organization

- Connects strategy to employee's job responsibility

- Participates, as necessary, in training and development to remain current in field(s) of expertise.

5. Actively participates in project teams

- Manages and tracks project details

6. Promotes continuous improvement of processes and delivery of results within assigned unit/area. Ensure compliance with corporate [and industry?] standards, policies and regulations (SOX, SSP, DIACAP, PHPLC, etc.)

7. Provides leadership during periods of transition as the organization changes to respond to business opportunities/challenges, new technologies, legislation and other environmental factors

8. Other duties as assigned or requested.

**EDUCATION**

**Required**

+ Bachelor's Degree in Computer Science, Information Science or closely related discipline

**Substitutions**

+ None

**Preferred**

+ Master's Degree

**EXPERIENCE**

**Required**

+ 3 years of experience as a developer

+ Experience with Project Management tools

+ Experience with databases

+ Experience with multiple coding languages

**Preferred**

+ Epic Technical Experience

**SKILLS**

+ Working knowledge of reporting software

+ Proficient knowledge of end-user personal computing skills

+ Proficient PC skills and knowledge on files and folders.

+ Proficient analytical skills and problem solving abilities.

+ Strong interpersonal skills to manage employees and interact appropriately with senior management, internal clients, and external customers

+ Ability to adapt to change, multi-task, meet multiple deadlines, collaborate, lead others, work on a regular and timely basis and work irregular hours, holidays and weekends

**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._

**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._

_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._

_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._

**Pay Range Minimum:**

$78,900.00

**Pay Range Maximum:**

$146,000.00

_Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( _https://www.eeoc.gov/sites/default/files/migrated\_files/employers/poster\_screen\_reader\_optimized.pdf_ )

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Req ID: J243654