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General Manager
Dunkin' • Norcross, GA 30093 • Posted 30+ days ago
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In-person • Full-time • Mid Level Manager
Job Highlights
Using AI ⚡ to summarize the original job post
The General Manager at Dunkin' is responsible for maintaining a customer service focus, demonstrating a passion for results, and developing a great team. This role involves problem-solving, team leadership, and ensuring the success of employees. Previous managerial experience and a strong background in fast food/quick service restaurant environments are strongly preferred.
Responsibilities
- Maintain a customer service focus
- Demonstrate a passion for results
- Develop a great team
- Solve problems before they occur
- Lead and model for employees
- Ensure the success of employees
Qualifications
Required
- Arrives on time
- Great with guests
- Can foresee problems before they occur
- Previous managerial experience strongly preferred
- Previous fast food/quick service restaurant experience required
- Top-notch customer service skills
- Strong verbal and written communication skills
- Excellent leadership skills
- Must submit to a background check
About Dunkin'
Dunkin is a renowned coffee and baked goods chain known for its famous Iced Coffee and a wide range of bakery favorites. They also offer ready-to-drink iced coffee and milk beverages in delicious flavors like Mocha, French Vanilla, Espresso, and Original. Whether you need a morning energy boost or a delightful treat throughout the day, Dunkin provides a convenient and flavorful experience for customers on-the-go.
Full Job Description
**Description**
As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.
The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver, with the ability to build a great team and give clear and precise directions time and time again, then apply today!
**Benefits of working for a Dunkin' franchisee:**
+ Competitive wages
+ Awesome team-oriented environment
+ Lots of potential for growth within the company for those who work hard
**Requirements**
+ Arrives on time
+ Great with guests
+ Can foresee problems before they occur
+ A leader and role model for the employees
+ Previous managerial experience strongly preferred
+ Previous fast food/quick service restaurant experience required
+ Top-notch customer service skills
+ Strong verbal and written communication skills
+ Excellent leadership skills
+ Must submit to a background check
**About**
In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy, Massachusetts. Dunkin' licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.
We are a locally owned and operated Dunkin' franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today!
You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
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