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Customer Service/Sales
Home Depot • Merritt Island, FL 32952 • Posted 30+ days ago
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In-person • Full-time • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
Customer Service/Sales associates at Home Depot provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. They learn about products using company tools and provide information to customers to sell an entire project. Associates are responsible for maintaining the in-stock condition of assigned areas, ensuring cleanliness, shop-ability, and safety, and work in cooperation with their Department Supervisor and other associates.
Responsibilities
- Actively seek out customers to assess their needs and provide assistance.
- Learn about products using company tools and provide information to customers.
- Sell an entire project to customers.
- Greet, qualify, recommend, and close every customer in their department.
- Handle basics in adjacent departments.
- Maintain the in-stock condition of assigned areas.
- Ensure assigned areas are clean, shop-able, and safe.
- Follow all safety policies & standards.
- Complete specified safety training.
- Immediately correct hazards & unsafe conditions or report them to the Manager on Duty.
- Work safely to not endanger themselves, co-workers, vendors, or customers.
- Work in cooperation with their Department Supervisor and other associates in their department as well as other departments.
About Home Depot
The Home Depot, Inc., often simply referred to as Home Depot, is an American multinational home improvement retail corporation that sells tools, construction products, appliances, and services, including fuel and transportation rentals. Home Depot is the largest home improvement retailer in the United States. In 2021, the company had 490,600 employees and more than $151 billion in revenue. The company is headquartered in unincorporated Cobb County, Georgia, with an Atlanta mailing address. It operates many big-box format stores across the United States (including the District of Columbia, Guam, Puerto Rico and the U.S. Virgin Islands); all 10 provinces of Canada; and all 32 Mexican states and Mexico City. MRO company Interline Brands (now The Home Depot Pro) is also owned by The Home Depot, with 70 distribution centers across the United States. It is the sixth largest United States–based employer globally.
Full Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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