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Cashier
Home Depot • Hackensack, NJ 07602 • Posted 30+ days ago
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In-person • Full-time • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
Cashiers at Home Depot play a crucial role in customer service by providing fast, friendly, accurate, and safe service. They handle checkout and return transactions, maintain the self-checkout area, and seek to provide customers with product knowledge and selling opportunities. They also follow policies to minimize shrink and may support in supervising and training other cashiers as Head Cashiers.
Responsibilities
- Provide customers with fast, friendly, accurate, and safe service.
- Process checkout and return transactions.
- Monitor and maintain the self-checkout area.
- Proactively seek product/project knowledge to provide customers with information and identify selling opportunities.
- Follow all policies and procedures to ensure that shrink is minimized.
- Expedite price checks, approve Point of Sale transactions and markdowns for mainline registers, self-checkout, returns, pro desk, special services, and tool rental (for Head Cashiers).
- Provide first level escalation for customer issues.
- Assist in the supervision, coaching, and training of other front end associates (for Head Cashiers).
Qualifications
Preferred
- 1+ years of cashier experience (preferred for Head Cashier position).
About Home Depot
The Home Depot, Inc., often simply referred to as Home Depot, is an American multinational home improvement retail corporation that sells tools, construction products, appliances, and services, including fuel and transportation rentals. Home Depot is the largest home improvement retailer in the United States. In 2021, the company had 490,600 employees and more than $151 billion in revenue. The company is headquartered in unincorporated Cobb County, Georgia, with an Atlanta mailing address. It operates many big-box format stores across the United States (including the District of Columbia, Guam, Puerto Rico and the U.S. Virgin Islands); all 10 provinces of Canada; and all 32 Mexican states and Mexico City. MRO company Interline Brands (now The Home Depot Pro) is also owned by The Home Depot, with 70 distribution centers across the United States. It is the sixth largest United States–based employer globally.
Full Job Description
**Position Purpose:**
Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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