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Assistant Manager

Karya Property Management • Arlington, TX 76015 • Posted 30+ days ago

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In-person • Full-time • Junior Manager

Job Highlights

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Karya Property Management is seeking an ambitious Assistant Manager with strong customer service skills and a passion for people to join our team at a 280 unit property in Arlington, TX. This full-time role involves the daily operations of the property under the guidance of the Property Manager, assisting in leasing, collections, and providing exceptional service to residents. The ideal candidate will inspire others with their energetic and engaging personality, and is eager to kick-start their career in a fast-paced and growing company.

Responsibilities

  • Collect all rent, late fees, and utility payments
  • Issue notices (3-day, lock out, etc.)
  • Prepare, file, and follow up on all eviction cases in a timely manner
  • Reduce delinquency by performing timely walk-throughs of units
  • Review lease expiration on a 90-day cycle and follow up with current residents on renewals
  • Fulfill all tasks associated with the leasing process (TAA agreement, leasing application process, addendums, screening process, approval criteria, etc.)
  • Perform other duties as assigned

Qualifications

Required

  • High School Diploma or Equivalent
  • 3+ years of experience as an Assistant Manager on a multifamily property
  • Knowledge of leasing, renewal, collecting rent, and property management and maintenance staff handling
  • Experience with CAM or CAPS
  • Experience with Onesite
  • Customer service experience
  • Excellent verbal and written communication skills
  • Ability to communicate effectively with residents and team members
  • High sense of urgency, with the ability to meet deadlines
  • Ability to remain organized, professional, and respectful in challenging situations

Preferred

  • College degree

Full Job Description

KPM is looking for an ambitious Assistant Manager with strong customer service skills and a passion for people to join our team at one of our Arlington, TX properties! This is a 280 unit property.

This is a full time position and compensation will range based on experience.

If you inspire others by your energetic and engaging personality, have a natural curiosity and interest in people then KPM is for you! We are looking for people wanting to kick start their careers in a fast paced and growing company!

The Assistant Manager is responsible for the daily operations of a property under the guidance of the Property Manager. This role assists in leasing, collections of rent while providing exceptional service to residents and supporting the rest of the staff.

Responsibilities:

+ Collect all rent, late fees, and utility payments

+ Issue notices (3-day, lock out, etc.)

+ Prepare, file, and follow up on all eviction cases in a timely manner

+ Reduce delinquency by performing timely walk-throughs of units

+ Review lease expiration on a 90-day cycle and follow up with current residents on renewals

+ Fulfill all tasks associated with the leasing process (TAA agreement, leasing application process, addendums, screening process, approval criteria, etc.)

+ Perform other duties assigned

Requirements:

+ High School Diploma or Equivalent required / College degree preferred

+ 3+ years of experience as an Assistant Manager on a multifamily property

+ Must have knowledge of leasing, renewal, collecting the rent and property management and maintenance staff handling

+ Experience with CAM or CAPS

+ Experience with Onesite

+ Customer service experience

+ Excellent verbal and written communication skills

+ Must be able to communicate effectively with residents and team members

+ High sense of urgency, with the ability to meet deadlines

+ Ability to remain organized, professional, and respectful in challenging situations

Physical Requirements / Working Conditions:

+ Prolonged periods sitting, standing, and walking throughout the workday

+ Push, pull, bend, stoop, squat, kneel, climb stairs, and reach above shoulders

+ Must be able to type efficiently

+ Must be able to lift up to 15 pounds

+ Must be able to work indoors / outdoors or in extreme weather conditions

+ Must be able to work weekends and/or evenings on a rotating schedule