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Radiologic Technologist Extern - Express Care

CARLE • Seymour, IL 61875 • Posted 4 days ago

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In-person • Part-time • Temporary • Internship

Job Highlights

Using AI ⚡ to summarize the original job post

The Radiologic Technologist Extern at CARLE is a student position requiring enrollment in a Radiologic Technologist program. This role involves assisting physicians, nurse practitioners, and physician assistants with both front office and back office duties in an outpatient setting. Responsibilities include patient care, clerical tasks, and administrative duties, acting as a patient advocate and working closely with the healthcare team. The position requires knowledge of clinical protocols, discretion, good judgment, and a strong customer service attitude.

Responsibilities

  • Perform and/or assist clinical procedures under the supervision of a Provider in the exam suite.
  • Greet and welcome patients upon arrival, escort back to exam suite, and assist with completion of patient satisfaction surveys.
  • Obtain patients' review of systems and history, measure vital signs, and complete all necessary documentation in patient's chart.
  • Offer patient convenience items to ensure comfort in exam suite and/or lobby.
  • Follow symptom-initiated protocols for clinic operation.
  • Perform labs as ordered/instructed by protocols or provider direction.
  • Review after visit summary and provide instructions to patient as instructed by Provider.
  • Call all patients back 48-72 hours post clinic visit for mandatory follow-up phone calls.
  • Take, relay, and process messages from patient, Provider, pharmacy.
  • Maintain all logs and required checks (e.g., refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change).
  • Stock exam rooms with medical supplies and maintain instruments.
  • Serve other departments as assigned and maintain compliance with all relevant policies and procedures.

Qualifications

Required

  • Must be enrolled in a Radiologic Technologist program.
  • Knowledge of clinical protocols.
  • Ability to perform clerical and clinical functions within a clinic setting.
  • Strong customer service attitude.
  • Ability to work under the direction of a Provider and closely with the healthcare team.
  • Knowledge of CLIA, OSHA, Safety and Risk Management guidelines.
  • Compliance with Corporate Compliance and HIPAA policies and procedures.

About CARLE

Carle Health is a healthcare organization operating in Illinois, offering a wide range of services including clinical care, health insurance, research, and academics. They have a team of nearly 16,500 members providing high-quality care through eight hospitals, physician group practices, health insurance plans, and medical education institutions, with a focus on innovation, diversity, and community impact.

Full Job Description

THIS IS A STUDENT POSITION - MUST BE ENROLLED IN A RAD TECH PROGRAM.

The Clinical Care Attendant Medical Office Assistant is responsible for assisting the Physician, Nurse Practitioner, and Physician Assistant (collectively "Provider") with front office and back office duties in the outpatient management of patients on a rotating basis. This position is a vital part of the office team that cares for patients in the clinic setting working under the direction of a Provider and working closely with the Provider, other clinical staff, and direct patient care. Additionally, the Clinical Care Attendant is responsible for a variety of clerical and clinical functions within a clinic setting requiring knowledge and integration of available standards, resources, and data; discretion; good judgment; diplomacy; decision making; and a strong customer service attitude. Acting as the patient advocate, the Clinical Care Attendant has continuous contact with Providers, patients, patient families/ significant others, community agencies, and patient care staff and management.
  • Clinical Excellence/Patient CarePerform and/or assist clinical procedures consistent with training under supervision of Provider in exam suite. Greet and welcome patients immediately upon arrival to the clinic. Escort back to exam suite. Complete patient registration and associated paperwork or assist in on-line registration as needed, based on patient need, ability and desire. Escort and check out upon completion of visit and assist patient with completion of patient satisfaction survey if needed at the time of check out.Obtain patients review of systems and history, measure vital signs, including but not limited to weight, blood pressure, pulse, temperature, and complete all necessary documentation in patient's chart and consistent with clinical protocol. Offer patient convenience items (water, coffee, tea, warm blankets, etc.), to ensure patient is comfortable in exam suite and/or lobby. Follow symptom-initiated protocols in place for clinic operation. Perform labs as ordered/instructed either by protocols or provider direction. Review after visit summary and provide instructions to patient as instructed by Provider.Call all patients back 48-72 hours post clinic visit to perform mandatory follow up phone call. Consistent with Carle Health policy and as directed by Provider call patient with results reporting in a professional and courteous manner consistent with training and licensure. Keep exam rooms stocked with adequate medical supplies, maintain instruments, and sterilize as required. Take, relay, and process messages from patient, Provider, pharmacy consistent with training and licensure. Consistent with Carle Health policy maintain all logs and required checks (e.g., refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.).
  • Employee DevelopmentMaintain Carle Health and department policies, procedures and objectives; performs functions other than described due to extenuating circumstances.May serve other departments as assigned.Be aware of what is happening in clinic/department and the organization by attending clinic/department meetings, reading emails and regularly checking information on the organization's intranet site.Maintain regular and consistent attendance at work.Maintain compliance with CLIA, OSHA, Safety and Risk Management guidelines.Maintain compliance with Personnel policies and procedures.Monitor environmental conditions in order to secure protected health information.Behave in a manner consistent with all Corporate Compliance and HIPAA policies and procedures.Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations.Perform all duties consistent with training.Perform other duties as requested by Clinic Manager to facilitate the smooth and effective operations of the office.