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Knott's Scary Farm Guest Control Associate

Six Flags • Buena Park, CA 90624 • Posted 30+ days ago

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In-person • Full-time • $16.00/hr • Temporary • Entry Level

Job Highlights

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The Guest Control Associate at Knott's Scary Farm maintains lines for the event in an efficient and safe manner, ensuring they do not block walkways. This role involves duties related to crowd control, guest service, and assists with emergency evacuation. The position requires a focus on safety, guest satisfaction, and the ability to work effectively under pressure.

Responsibilities

  • Maintains safety in queues, mazes, and attractions.
  • Assists supervisors and guests with standard exiting procedures.
  • Answers guest's questions, gives directions, and provides a safe and friendly controlled environment.
  • Cleans and maintains attraction and queue.
  • Performs other tasks as assigned.
  • Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.

Qualifications

Required

  • Must be available for all Haunt nights assigned.
  • Must be able to work with employees and guests in a positive, productive, and professional manner.
  • Must be able to work effectively under pressure and diffuse tense situations such as line jumping and attraction closures.
  • Ability to work nights, weekends and holiday periods to meet business needs.

Full Job Description

Overview:

**$16.00 / hour**

**Maintains lines for the Knott's Scary Farm event in an efficient and safe manner, ensuring lines do not block walkways. Performs** **duties related to crowd control, guest service, and assists with emergency evacuation.**

**Age requirement: 18+**

Responsibilities:

+ Maintains safety in queues, mazes and attractions.

+ Assists supervisors and guests with standard exiting procedures.

+ Answers guest's questions, give directions, and provide a safe and friendly controlled environment.

+ Cleans and maintains attraction and queue.

+ Performs other tasks as assigned.

+ Provides guest service according to Six Flags standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.

Qualifications:

+ Must be available for all Haunt nights assigned.

**Knott's Scary Farm event dates are as follows:**

**September** 19, 20, 21, 22, 26, 27, 28, 29

**October** 3, 4, 5, 6, 9, 10, 11, 12, 13, 16, 17, 18, 19, 20, 23, 24, 25, 26, 27, 30, 31

**November** 1, 2

_*Event dates are subject to change_

+ Must be able to work with employees and guests in a positive, productive, and professional manner.

+ Must be able to work effectively under pressure and diffuse tense situations such as line jumping and attraction closures.

+ Ability to work nights, weekends and holiday periods to meet business needs.

Cedar Fair Entertainment Company is an equal opportunity employer. A work permit may be required for associates under the age of 18. Applicants must be legally eligible for employment in the United States and in accordance with state laws. Cedar Fair also conducts background checks on all applicants 18 years of age and older.