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Sales Associate - 24H150
Carter's/OshKosh • West Valley City, UT 84120 • Posted 30+ days ago
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In-person • Full-time • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
The Sales Associate at Carter's/OshKosh is responsible for interacting with customers and employees to create a positive store environment. They maximize sales by ensuring a neat, clean, and organized store, executing operational activities, and protecting company assets through exceptional customer service. The role involves providing information on product benefits, ensuring customer satisfaction, and maintaining high standards of brand execution and store appearance.
Responsibilities
- Confidently and proactively helps resolve issues for customers and balances a number of customers in a busy retail environment.
- Meets customer's needs by assisting with locating merchandise, informing customers of promotions and revisiting frequently to ensure a positive shopping experience.
- Expedites point of sale transactions at the time of the sale.
- Completes floor replenishment and shipment as needed to ensure customer satisfaction and size availability.
- Ensures store visual standards are set to company direction.
- Executes replenishment process, recovers, and cleans the sales floor to company standard.
- Completes merchandise floor sets according to visual standards and directives.
- Maintains solid product knowledge and merchandise presentation.
- Articulates current promotional events and the brand loyalty program with the customer.
- Minimizes store loss by providing exceptional customer service.
- Maintains housekeeping standards to ensure a positive experience for customers and team.
- Meets or exceeds company productivity standards for all operational processes.
- Achieves daily goals as established by management.
- Establishes and maintains a cooperative working relationship with all members of the team.
- Adapts performing assignments as requested.
- Supports management direction of store.
- Supports, trains, and coaches others to success.
- Adheres to all company policies and safety procedures as directed by the company.
Qualifications
Required
- Demonstrated customer engagement skills.
- Ability to handle multiple tasks concurrently.
- High school diploma or GED preferred.
- Ability to communicate effectively with customers and employees.
- Retail/specialty apparel knowledge and experience preferred.
- Ability to lift 40 pounds on a regular basis.
- Ability to stand for long periods of time; climb up and down a ladder.
- Constant walking and standing; frequent bending, stooping and reaching.
About Carter's/OshKosh
Carter's is a leading brand in baby, toddler, and kids clothes in Canada, offering a wide range of high-quality and stylish clothing for little ones. They provide everything from cute baby bodysuits to trendy outfits for older kids. Carter's also offers baby gear and accessories to support parents in caring for their children.
Full Job Description
QUESTIONNAIRE-3-52
1171
**Employee Type:**
Regular
**If you are** **a CURRENT Carter's** **employee, you MUST apply through the Internal Career Link within the** **_My Career & Performance_** **app in** **Workday** **.** **Do not apply** **using the below external application.**
**Carter's, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter's and OshKosh B'gosh brands, two of the most recognized brands in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. They are also sold through more than 1,000 Company-operated stores in the United States, Canada, and Mexico and online at www.carters.com, www.oshkosh.com,** **www.cartersoshkosh.ca,** **and www.carters.com.mx. The Company's Child of Mine brand is available at Walmart, its Just One You brand is available at Target, and its Simple Joys brand is available on Amazon. The Company also owns Skip Hop, a global lifestyle brand for families with young children. Carter's is headquartered in Atlanta, Georgia. Additional information may be found at www.carters.com.**
**Baby Clothing, Kids Clothes, Toddler Clothes | Carter's**
**Shop for baby clothing, baby necessities and essentials at Carters.com, the most trusted name in baby, kids, and toddler clothing. Shop our selection of cute baby & kids clothing.**
**Love what you do. Carter's Careers.**
As a Sales Associate, you will be the first face of the brand for growing families. You'll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school, and all the big and little moments of their parenting journey. You'll join a welcoming and inclusive environment that values and optimizes skills and talents.
**What we love about Carter's:**
Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. Carter's is the #1 most-purchased children's clothing brand.* We've become an industry leader by providing quality - from the first Original Bodysuit® to the lasting careers we offer our team. We've kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What's not to love?
**Benefits we love:**
+ Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool.
+ Benefits and perks that make life better, including part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!
+ Advance You Program helps earn a GED or a bachelor's degree tuition-free or learn English as a second language!
+ The opportunity to learn and build skills and grow as an individual. We provide professional and personal development to help shape your career.
+ Development programs to help you grow in your current role and beyond. Whether you're looking to join us for a season or a long-term career, you can grow at Carter's.
**What You'll Do:**
+ Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
+ Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
+ Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
+ Execute and expedite point of sale/register transactions
+ Complete floor replenishment and shipment as needed
+ Articulate current promotional events and the brand loyalty program, including credit, to customers
+ Minimize store loss by providing exceptional customer service and maintaining a safe, clean store
**Qualities we'd love in a candidate:**
+ A positive and solutions-oriented mindset
+ Demonstrated customer service and engagement skills
+ Effective and professional verbal and written communication skills
+ The ability to manage multiple tasks at once
**You can:**
+ Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
+ Stand or walk for extended periods of time; climb up and down a ladder
+ Provide availability that may include days, nights, weekends, and holidays as scheduled
**Carter's for all:**
Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran).
NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter's may reasonably alter your duties, responsibilities, job title, and location.
_Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law._
1171
**Employee Type:**
Regular
**If you are** **a CURRENT Carter's** **employee, you MUST apply through the Internal Career Link within the** **_My Career & Performance_** **app in** **Workday** **.** **Do not apply** **using the below external application.**
**Carter's, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter's and OshKosh B'gosh brands, two of the most recognized brands in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. They are also sold through more than 1,000 Company-operated stores in the United States, Canada, and Mexico and online at www.carters.com, www.oshkosh.com,** **www.cartersoshkosh.ca,** **and www.carters.com.mx. The Company's Child of Mine brand is available at Walmart, its Just One You brand is available at Target, and its Simple Joys brand is available on Amazon. The Company also owns Skip Hop, a global lifestyle brand for families with young children. Carter's is headquartered in Atlanta, Georgia. Additional information may be found at www.carters.com.**
**Baby Clothing, Kids Clothes, Toddler Clothes | Carter's**
**Shop for baby clothing, baby necessities and essentials at Carters.com, the most trusted name in baby, kids, and toddler clothing. Shop our selection of cute baby & kids clothing.**
**Love what you do. Carter's Careers.**
As a Sales Associate, you will be the first face of the brand for growing families. You'll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school, and all the big and little moments of their parenting journey. You'll join a welcoming and inclusive environment that values and optimizes skills and talents.
**What we love about Carter's:**
Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. Carter's is the #1 most-purchased children's clothing brand.* We've become an industry leader by providing quality - from the first Original Bodysuit® to the lasting careers we offer our team. We've kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What's not to love?
**Benefits we love:**
+ Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool.
+ Benefits and perks that make life better, including part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!
+ Advance You Program helps earn a GED or a bachelor's degree tuition-free or learn English as a second language!
+ The opportunity to learn and build skills and grow as an individual. We provide professional and personal development to help shape your career.
+ Development programs to help you grow in your current role and beyond. Whether you're looking to join us for a season or a long-term career, you can grow at Carter's.
**What You'll Do:**
+ Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
+ Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
+ Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
+ Execute and expedite point of sale/register transactions
+ Complete floor replenishment and shipment as needed
+ Articulate current promotional events and the brand loyalty program, including credit, to customers
+ Minimize store loss by providing exceptional customer service and maintaining a safe, clean store
**Qualities we'd love in a candidate:**
+ A positive and solutions-oriented mindset
+ Demonstrated customer service and engagement skills
+ Effective and professional verbal and written communication skills
+ The ability to manage multiple tasks at once
**You can:**
+ Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
+ Stand or walk for extended periods of time; climb up and down a ladder
+ Provide availability that may include days, nights, weekends, and holidays as scheduled
**Carter's for all:**
Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran).
NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter's may reasonably alter your duties, responsibilities, job title, and location.
_Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law._
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