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Front Desk Receptionist

The Olson Pediatric Clinic LLC • Lake Oswego, OR 97035 • Posted 30+ days ago via ZipRecruiter

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In-person • Full-time • $18.00-$22.00/hr • Entry Level

Job Highlights

Using AI ⚡ to summarize the original job post

The Front Desk Receptionist at Olson Pediatrics is responsible for interacting with guests in a healthcare setting, managing administrative tasks for the medical team, and ensuring a positive patient experience. This role involves scheduling appointments, processing payments, and handling various administrative tasks. The ideal candidate is an enthusiastic team player who can work weekends and cover sick/vacation time during the week.

Responsibilities

  • Greeting patients professionally both in person and on the phone
  • Checking in patients, including collecting co-pays, updating demographics, and insurance information
  • Quickly answering or properly referring questions and issues
  • Scheduling and/or rescheduling appointments, while optimizing provider schedules and patient satisfaction with efficient scheduling
  • Notifying nurses of patient arrivals
  • Comforting patients by anticipating anxieties and effectively answering questions
  • Ensuring availability of treatment information by retrieving and updating patient records
  • Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
  • Processing in-coming faxes
  • Preparing Bright Future Questionnaires for next day Well Child Checks
  • Data Entry of patient demographics, insurance information, contacts, and pharmacy
  • Scan patient paperwork
  • Medical record reconciliation, updating patients immunization record
  • Assisting with sorting and deliver of staff mail
  • Make copies of forms and patient handouts for clinic staff
  • Pick up and clean patient waiting room
  • Other administrative tasks assigned by Front Desk Supervisor

Full Job Description

Job Description

Job Description
Looking for an enthusiastic individual, who is a team player to join the Olson Pediatrics Front Desk Team in November! We are looking for a team member who wants to work on the weekends, evenings from 4p-6p, and help cover sick/vacation time during the week. The Front Desk Receptionist is responsible for interacting with guests in a healthcare setting and managing administrative tasks for the medical team. Their duties include scheduling patient appointments according to doctor availability, explaining intake forms to new patients and processing payments after treatment. See below for a list of duties/responsibilities:

  • Greeting patients professionally both in person and on the phone
  • Checking in patients, including collecting co-pays, updating demographics, and insurance information
  • Quickly answering or properly referring questions and issues
  • Scheduling and/or rescheduling appointments, while optimizing provider schedules and patient satisfaction with efficient scheduling
  • Notifying nurses of patient arrivals
  • Comforting patients by anticipating anxieties and effectively answering questions
  • Ensuring availability of treatment information by retrieving and updating patient records
  • Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
  • Processing in-coming faxes
  • Preparing Bright Future Questionnaires for next day Well Child Checks
  • Data Entry of patient demographics, insurance information, contacts, and pharmacy
  • Scan patient paperwork
  • Medical record reconciliation, updating patients immunization record
  • Assisting with sorting and deliver of staff mail
  • Make copies of forms and patient handouts for clinic staff
  • Pick up and clean patient waiting room
  • Other administrative tasks assigned by Front Desk Supervisor
Salary: $18.00 - $22.00 per hour
Benefits: Paid Time Off, Health Insurance, and 401(k)
Schedule: 8 hour shift, Monday thru Friday