Job Highlights
Using AI ⚡ to summarize the original job post
The Medical Receptionist at Lake Erie College of Osteopathic Medicine is responsible for a variety of clerical duties including answering phones, scheduling appointments, taking messages, and managing medical record requests. This role requires adherence to policies and procedures, effective communication, and the ability to work in a fast-paced environment. The position is part-time and offers an opportunity to contribute to the mission of LECOM by participating in fundraising and community outreach.
Responsibilities
- Check-in and check-out patients, answer telephone and verify personal information for billing purposes
- Schedule patient appointments and take messages
- Responsible for checking and responding to emails and tasks daily in individual clinical inbox and group inbox
- Supervise and manage the patient waiting area
- Maintain patient flow in conjunction with the physicians and staff
- Collect co-pays and balances and submit end of day receipts to the office manager
- Complete outgoing and incoming medical record requests
- Bar-code documents for inclusion in electronic medical records
- Protect money, checks, credit cards and collect insurance information
- Participate in institutional fundraising and the LECOM Scholarship Auction
- Engage in scholarly activity to enrich student learning
- Be actively involved in community outreach, including serving on Boards and participating in community fundraisers
Qualifications
Required
- High school diploma or GED
- Computer experience in medical or related field
- Knowledge of Patient Relations, Scheduling, and Bookkeeping
- Knowledge of medical coding and insurance practices and reimbursement
- Compliance with State and Federal Regulations and Safety Protocols
- Knowledge of patient's privacy (HIPAA) and student privacy (FERPA)
- Strong communications skills
- Accurate data entry skills
- Excellent organizational skills
- Knowledge or experience with Athena Medical Patient Software (training provided for those without experience)
Preferred
- AS or BS degree with 2-5 years' work experience in a similar job responsibility
Full Job Description
Medical Receptionist ( Part Time)
Overview
Date Posted:
7/16/2024
Location:
Englewood
Address:
2828 S. McCall Road
City:
Englewood
State:
FL
Country:
United States of America
Category:
Administrative and Support
Employment Status:
Full-time
Description
JOB SUMMARY: The front office medical receptionist will be responsible for answering phones, scheduling patient appointments, taking messages, and outgoing and incoming medical record requests. The medical receptionist follows all policies and procedures and completes other clerical duties as assigned.
CHARACTERISTIC JOB TASKS AND RESPONSIBILITIES:
+ Must check-in & check-out patients, answer telephone and verify personal information for billing purposes;
+ Schedule patient appointments and take messages;
+ Responsible for checking and responding to emails and tasks daily in individual clinical inbox and group inbox;
+ Must be responsible and accountable to supervise and manage the patient waiting area;
+ Must work in conjunction with the physicians and staff to maintain patient flow;
+ Must be able to take direction and receive assignments to help the clinic on a daily basis;
+ Must be available for work during the hours assigned;
+ Responsible for collection of co-pays and balances and then submission of end of day receipts to the office manager;
+ Complete outgoing and incoming medical record requests;
+ Bar-code documents for inclusion in electronic medical records;
+ Protect money, checks, credit cards and collect insurance information;
+ Contribute directly to the Mission of LECOM embodying the essence of Osteopathic Principles and Practices by assisting with Institutional fundraising and participating in the LECOM Scholarship Auction;
+ Participate in scholarly activity so to enrich and broaden the student learning experience;
+ Commit to being a representative of LECOM by being actively involved in the community, including, but not limited to, serving on Boards, participating in community fundraisers and overall outreach; and
+ Accept other duties needed/assigned for the practice needs.
EEO/AA/M/F/Vets/Disabled
Minimum Requirements
KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
+ Computer experience in medical or other related field;
+ Knowledge of Patient Relations, Scheduling and Bookkeeping;
+ Knowledge of medical coding and insurance practices and reimbursement;
+ Compliance with State and Federal Regulations and Safety Protocols, at the practice level;
+ Knowledge of patient's privacy (HIPAA) and student privacy (FERPA);
+ Follow proper OSHA and safety guidelines; Protect equipment (office, facility);
+ Strong communications skills are essential as well as computer literacy (MS Office Suite [i.e. Word, PowerPoint and Excel...etc.]) and accurate data entry skills;
+ Excellence organizational skills must be accurate and attentive to detail;
+ Knowledge or experience with Athena Medical Patient Software (if no experience, training will be provided) ;
+ Maintaining an established work schedule;
+ Effectively using interpersonal and communications skills including tact and diplomacy;
+ Effectively using organizational and planning skills, including attention to detail and follow-through;
+ Assessing and prioritizing multiple tasks, projects, and demands;
+ Maintaining confidentiality of work related information and materials;
+ Establishing and maintaining effective working relationships;
+ The ability to work cooperatively and collegially with others, consistent with a workplace of dignity and respect and EEO rules and regulations;
+ The ability to report to work as scheduled, ready to devote full attention and energy to the important work of LECOM;
+ The ability to accept work directives from managers and supervisors in a respectful and cooperative manner; and
+ Be able to be flexible to accept other duties needed/assigned for the practice needs.
MINIMUM QUALIFICATIONS:Education and experience equivalent to: High school diploma or GED required. AS or BS degree with work experience of 2-5 years' in a similar job responsibility preferred. Computer and online interactive knowledge a must.