Job Highlights
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Karya Property Management is seeking an ambitious Assistant Manager with strong customer service skills and a passion for people to join the team at our 3 Baytown, TX apartment complex. This full-time role involves the daily operations of a property under the guidance of the Property Manager, assisting in leasing, collections of rent, and providing exceptional service to residents while supporting the rest of the staff.
Responsibilities
- Collect all rent, late fees, and utility payments
- Issue notices (3-day, lock out, etc.)
- Prepare, file, and follow up on all eviction cases in a timely manner
- Reduce delinquency by performing timely walk-throughs of units
- Review lease expiration on a 90-day cycle and follow up with current residents on renewals
- Fulfill all tasks associated with the leasing process (TAA agreement, leasing application process, addendums, screening process, approval criteria, etc.)
- Perform other duties assigned
Qualifications
Required
- High School Diploma or Equivalent
- 3+ years of experience as an Assistant Manager on a multifamily property
- Knowledge of leasing, renewal, collecting the rent and property management and maintenance staff handling
- Experience with CAM or CAPS
- Experience with Onesite
- Customer service experience
- Excellent verbal and written communication skills
- Ability to communicate effectively with residents and team members
- High sense of urgency, with the ability to meet deadlines
- Ability to remain organized, professional, and respectful in challenging situations
Preferred
Full Job Description
KPM is looking for an ambitious Assistant Manager with strong customer service skills and a passion for people to join the team in our 3 Baytown, TX apartment complex!
This is a full time position and compensation will range based on experience.
The Assistant Manager is responsible for the daily operations of a property under the guidance of the Property Manager. This role assists in leasing, collections of rent while providing exceptional service to residents and supporting the rest of the staff.
Responsibilities:
+ Collect all rent, late fees, and utility payments
+ Issue notices (3-day, lock out, etc.)
+ Prepare, file, and follow up on all eviction cases in a timely manner
+ Reduce delinquency by performing timely walk-throughs of units
+ Review lease expiration on a 90-day cycle and follow up with current residents on renewals
+ Fulfill all tasks associated with the leasing process (TAA agreement, leasing application process, addendums, screening process, approval criteria, etc.)
+ Perform other duties assigned
Requirements:
+ High School Diploma or Equivalent required / College degree preferred
+ 3+ years of experience as an Assistant Manager on a multifamily property
+ Must have knowledge of leasing, renewal, collecting the rent and property management and maintenance staff handling
+ Experience with CAM or CAPS
+ Experience with Onesite
+ Customer service experience
+ Excellent verbal and written communication skills
+ Must be able to communicate effectively with residents and team members
+ High sense of urgency, with the ability to meet deadlines
+ Ability to remain organized, professional, and respectful in challenging situations
Physical Requirements / Working Conditions:
+ Prolonged periods sitting, standing, and walking throughout the workday
+ Push, pull, bend, stoop, squat, kneel, climb stairs, and reach above shoulders
+ Must be able to type efficiently
+ Must be able to lift up to 15 pounds
+ Must be able to work indoors / outdoors or in extreme weather conditions
+ Must be able to work weekends and/or evenings on a rotating schedule