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Assistant Manager

Karya Property Management • Baytown, TX 77522 • Posted 30+ days ago

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In-person • Full-time • Junior Manager

Job Highlights

Using AI ⚡ to summarize the original job post

Karya Property Management is seeking an ambitious Assistant Manager with strong customer service skills and a passion for people to join the team at our 3 Baytown, TX apartment complex. This full-time role involves the daily operations of a property under the guidance of the Property Manager, assisting in leasing, collections of rent, and providing exceptional service to residents while supporting the rest of the staff.

Responsibilities

  • Collect all rent, late fees, and utility payments
  • Issue notices (3-day, lock out, etc.)
  • Prepare, file, and follow up on all eviction cases in a timely manner
  • Reduce delinquency by performing timely walk-throughs of units
  • Review lease expiration on a 90-day cycle and follow up with current residents on renewals
  • Fulfill all tasks associated with the leasing process (TAA agreement, leasing application process, addendums, screening process, approval criteria, etc.)
  • Perform other duties assigned

Qualifications

Required

  • High School Diploma or Equivalent
  • 3+ years of experience as an Assistant Manager on a multifamily property
  • Knowledge of leasing, renewal, collecting the rent and property management and maintenance staff handling
  • Experience with CAM or CAPS
  • Experience with Onesite
  • Customer service experience
  • Excellent verbal and written communication skills
  • Ability to communicate effectively with residents and team members
  • High sense of urgency, with the ability to meet deadlines
  • Ability to remain organized, professional, and respectful in challenging situations

Preferred

  • College degree

Full Job Description

KPM is looking for an ambitious Assistant Manager with strong customer service skills and a passion for people to join the team in our 3 Baytown, TX apartment complex!

This is a full time position and compensation will range based on experience.

The Assistant Manager is responsible for the daily operations of a property under the guidance of the Property Manager. This role assists in leasing, collections of rent while providing exceptional service to residents and supporting the rest of the staff.

Responsibilities:

+ Collect all rent, late fees, and utility payments

+ Issue notices (3-day, lock out, etc.)

+ Prepare, file, and follow up on all eviction cases in a timely manner

+ Reduce delinquency by performing timely walk-throughs of units

+ Review lease expiration on a 90-day cycle and follow up with current residents on renewals

+ Fulfill all tasks associated with the leasing process (TAA agreement, leasing application process, addendums, screening process, approval criteria, etc.)

+ Perform other duties assigned

Requirements:

+ High School Diploma or Equivalent required / College degree preferred

+ 3+ years of experience as an Assistant Manager on a multifamily property

+ Must have knowledge of leasing, renewal, collecting the rent and property management and maintenance staff handling

+ Experience with CAM or CAPS

+ Experience with Onesite

+ Customer service experience

+ Excellent verbal and written communication skills

+ Must be able to communicate effectively with residents and team members

+ High sense of urgency, with the ability to meet deadlines

+ Ability to remain organized, professional, and respectful in challenging situations

Physical Requirements / Working Conditions:

+ Prolonged periods sitting, standing, and walking throughout the workday

+ Push, pull, bend, stoop, squat, kneel, climb stairs, and reach above shoulders

+ Must be able to type efficiently

+ Must be able to lift up to 15 pounds

+ Must be able to work indoors / outdoors or in extreme weather conditions

+ Must be able to work weekends and/or evenings on a rotating schedule