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Automotive Client Care Specialist
Herb Chambers Honda of Westborough • Westborough, MA 02368 • Posted 30+ days ago
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In-person • Full-time • Entry Level
Job Highlights
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Herb Chambers Honda of Westborough is seeking a motivated and enthusiastic Automotive Client Care Specialist to join their Sales BDC full-time. The role involves responding to internet leads, handling inbound sales calls, maintaining client relationships, conducting equity mining, and assisting in achieving monthly sales objectives. The position requires availability for some nights, weekends, and holidays.
Responsibilities
- Respond to internet leads in a prompt and professional manner in an effort to schedule sales appointments
- Receive inbound sales calls using a call guide in an effort to schedule sales appointments
- Maintain long-lasting relationships with clients via phone, text, email, and video while keeping an accurate database
- Conduct equity mining to target clients who may be eligible to upgrade their vehicle
- Assist the dealership in achieving its monthly sales objectives
- Must be available to work some nights, weekends, and holidays
Qualifications
Required
- Must be performance driven and self-motivated
- Must be able to attend all scheduled trainings
- Strong written and verbal communication skills required
- Strong computer and typing skills required
- Organized with the ability to learn quickly and thrive in a fast paced environment
- Professional and personable demeanor
- Must have a flexible schedule and ability to work some nights, weekend, and holidays
Preferred
- Strong phone, email and communication skills
- Positive attitude and high energy at all times
- Basic MS Office knowledge; computer software and Internet proficiency
- Professional appearance, verbal/written communication and strong
Full Job Description
Herb Chambers Honda of Westborough has a wonderful opportunity to start a rewarding career for the right individual!
We are seeking a Client Care Specialist who is motivated and enthusiastic to join our Sales BDC full-time.
Job Responsibilities:
- Respond to internet leads in a prompt and professional manner in an effort to schedule sales appointments
- Receive inbound sales calls using a call guide in an effort to schedule sales appointments
- Maintain long-lasting relationships with clients via phone, text, email, and video while keeping an accurate database
- Conduct equity mining to target clients who may be eligible to upgrade their vehicle
- Assist the dealership in achieving its monthly sales objectives
- Must be available to work some nights, weekends, and holidays
Job Qualifications:
- Must be performance driven and self-motivated
- Must be able to attend all scheduled trainings
- Strong written and verbal communication skills required
- Strong computer and typing skills required
- Organized with the ability to learn quickly and thrive in a fast paced environment
- Professional and personable demeanor
- Must have a flexible schedule and ability to work some nights, weekend, and holidays
Submit your resume!
- Strong phone, email and communication skills
- Positive attitude and high energy at all times
- Basic MS Office knowledge; computer software and Internet proficiency
- Professional appearance, verbal/written communication and strong
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