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Strategic Account Sales Executive
Alorica • Remote • Posted 30+ days ago
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Remote • Full-time • Senior Level
Job Highlights
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The Strategic Account Sales Executive at Alorica will be a member of the Client Solutions team, reporting directly to the VP, Client Solutions. This role involves identifying, qualifying, selling, negotiating, and implementing new and subsidiary business opportunities within assigned clients. The executive will work remotely, engaging with qualified prospects for potential new business opportunities and expanding existing relationships through up-selling to achieve assigned incremental growth targets. This position requires a strong understanding of clients' industry drivers, exceptional communication skills, technical background, and the ability to execute with operational excellence.
Responsibilities
- Strategic prospecting and identifying unpenetrated lines of business/subsidiaries within existing client base including documenting business structure, relationship mapping, and share of wallet.
- Solution selling through preparation and proper diagnosis of clients' pain points and roadblocks. Effectively partner internally with various functions (e.g., Marketing, IT, Pricing, etc.) to develop effective and adoptive solutions.
- Develop account plans that incorporate strategies to build a long-term competitive advantage to grow, retain and increase profitability.
- Master and retain knowledge of product and service lineup. Communicate a compelling pitch and story that highlights features and value-proposition of each.
- Build rapport to establish and elevate client relationships necessary to unlock opportunities.
- Qualify prospects based on application, vertical strategy and targeted Alorica client model. Network to develop clear, complete understanding of prospects' business issues and needs
- Act as strategic orchestrator to manage internal Alorica resources as well as client contacts to successfully negotiate, close new LOB within the assigned vertical.
- Collaborate with Client Solutions to work in a matrixed leadership and support environment, but also quarterback new opportunities by creatively providing solutions for clients.
- Ensure deals are priced appropriately at company target/modeled profitability. Participate in delivery of pricing strategy. Lead negotiations to ensure Alorica's best interests from a business and legal perspective.
- Provide leadership and support in crafting customer proposals, including guidance on key deal assumptions such as call volumes, service levels and other critical metrics. Act as a bridge between Marketing and Client Solutions.
- Utilize research tools to learn, prepare and understand prospects' business strategies, internal and external business issues. Qualify all sales leads, allocate as appropriate, and drive leads through the sales process by initiating appointments with assigned vertical account team.
Qualifications
Required
- Bachelor's Degree or equivalent work experience required
- 5+ years' successful experience in a revenue-focused Business Development or Sales role
- Demonstrated ability selling to Fortune 500 and beyond companies
- Strong track record expanding existing client through value added prospecting and solutioning
About Alorica
Alorica is a leading global provider of customer experience (CX) solutions and back-office outsourcing services. The company offers a wide range of CX solutions, including customer care, technical support, sales, and acquisition, tailored to various industries such as telecommunications, healthcare, financial services, and retail. Alorica has a strong market presence and has acquired notable subsidiaries like EGS, West Corporation's agent services businesses, and Expert Global Solutions to enhance its capabilities and global footprint.
Full Job Description
**Job Overview**
The Strategic Sales Executive is responsible for driving revenue growth through the identification and acquisition of new business opportunities, as well as expanding relationships with existing clients. This role is focused on developing and executing sales strategies that align with the company's long-term goals, identifying key markets, and building partnerships with high-value clients. The Strategic Sales Executive will work closely with cross-functional teams, including marketing, product development, and operations, to deliver customized solutions that meet clients' needs.
**Key Responsibilities**
-Experience selling into C-suite and working with large, complex mega deal opportunities driving to closure.
-Develop and execute a strategic sales plan to achieve and exceed revenue targets.
- Identify and target new business opportunities within key markets, industries, and segments.
- Build and maintain strong relationships with high-value clients, acting as a trusted advisor to understand their business challenges and present solutions.
- Negotiate and close high-value deals, ensuring both profitability and alignment with company objectives.
- Collaborate with internal teams to ensure seamless delivery of products and services to clients.
- Monitor and analyze market trends, competitor activities, and customer feedback to adapt sales strategies accordingly.
- Provide accurate sales forecasts, performance reports, and insights to senior leadership.
- Represent the company at industry events, conferences, and trade shows to network and generate leads.
- Continuously enhance knowledge of the company's offerings, industry developments, and sales best practices.
Required Skills & Qualifications
- Bachelor's degree in Business, Marketing, Sales, or related field
- 5+ years of proven success in a strategic sales or business development role.
- Strong understanding of strategic sales methodologies and consultative selling techniques.
- Proven track record of achieving or exceeding sales targets in a fast-paced, competitive environment.
- Excellent negotiation, communication, and interpersonal skills.
- Ability to build long-term relationships with high-value clients and manage complex sales cycles.
- Strong problem-solving skills and ability to offer creative solutions tailored to clients' needs.
- Experience working with CRM systems (e.g., Salesforce) and sales analytics tools.
- Willingness to travel as needed to meet clients and attend industry events.
**Preferred Attributes**
- Ability to work independently while also contributing to a collaborative team environment.
- Strong analytical mindset with a focus on data-driven decision-making.
- Passion for continuous learning and staying current with industry trends.
Equal Opportunity Employer - Veterans/Disabled
The Strategic Sales Executive is responsible for driving revenue growth through the identification and acquisition of new business opportunities, as well as expanding relationships with existing clients. This role is focused on developing and executing sales strategies that align with the company's long-term goals, identifying key markets, and building partnerships with high-value clients. The Strategic Sales Executive will work closely with cross-functional teams, including marketing, product development, and operations, to deliver customized solutions that meet clients' needs.
**Key Responsibilities**
-Experience selling into C-suite and working with large, complex mega deal opportunities driving to closure.
-Develop and execute a strategic sales plan to achieve and exceed revenue targets.
- Identify and target new business opportunities within key markets, industries, and segments.
- Build and maintain strong relationships with high-value clients, acting as a trusted advisor to understand their business challenges and present solutions.
- Negotiate and close high-value deals, ensuring both profitability and alignment with company objectives.
- Collaborate with internal teams to ensure seamless delivery of products and services to clients.
- Monitor and analyze market trends, competitor activities, and customer feedback to adapt sales strategies accordingly.
- Provide accurate sales forecasts, performance reports, and insights to senior leadership.
- Represent the company at industry events, conferences, and trade shows to network and generate leads.
- Continuously enhance knowledge of the company's offerings, industry developments, and sales best practices.
Required Skills & Qualifications
- Bachelor's degree in Business, Marketing, Sales, or related field
- 5+ years of proven success in a strategic sales or business development role.
- Strong understanding of strategic sales methodologies and consultative selling techniques.
- Proven track record of achieving or exceeding sales targets in a fast-paced, competitive environment.
- Excellent negotiation, communication, and interpersonal skills.
- Ability to build long-term relationships with high-value clients and manage complex sales cycles.
- Strong problem-solving skills and ability to offer creative solutions tailored to clients' needs.
- Experience working with CRM systems (e.g., Salesforce) and sales analytics tools.
- Willingness to travel as needed to meet clients and attend industry events.
**Preferred Attributes**
- Ability to work independently while also contributing to a collaborative team environment.
- Strong analytical mindset with a focus on data-driven decision-making.
- Passion for continuous learning and staying current with industry trends.
Equal Opportunity Employer - Veterans/Disabled
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